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Shopminivip Reviews 635

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TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, including hoodies, jumpers, and other items, often noting their excellent make and design. Many also appreciate the ease of ordering and the clear, realistic previews provided on the website. However, some people were dissatisfied with their orders and the delivery service. Several customers reported issues with delayed deliveries, items not arriving as expected, or receiving incorrect products. There are also mentions of difficulties with customer service, including unresponsiveness to emails and problems with refunds.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praised the excellent quality of... See more

Order

People report ambiguous experiences with order. While some customers found the ordering process easy and... See more

Quality

Clients share positive opinions on quality, frequently highlighting products as well-made, soft, and durable.... See more

Delivery service

Users describe ambiguous interactions with delivery service. While some customers praise fast and efficient... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I thought my order was taking a while but then when my parcel arrived I was disappointed because I only received one kids teashirt instead of two.

Rated 5 out of 5 stars

I bought 6 of us a Polar Express hoodie to go on the Churnet Valley Polar Express and they were fabulous, excellent quality. The kids loved them and one of them even said “i’m never taking this off, i... See more

Rated 5 out of 5 stars

Excellent quality hoodie. Delivered really quickly without delay. Very good personalisation. Kept in touch with when products being sent to us

Rated 5 out of 5 stars

I had a problem with the water bottle. I emailed them and they replied immediately. They asked a few questions and then said they would send me a replacement. Excellent customer service.

Contact info

3.0

Average

TrustScore 3 out of 5

635 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Polar express jumpers

Loved the jumpers I ordered, perfect fit and extremely warm, printing on the front was of very good quality as were the jumpers themselves. Extremely pleased with items.

31 October 2025
Rated 5 out of 5 stars

Polar Express hoodie, 5 star

I bought 6 of us a Polar Express hoodie to go on the Churnet Valley Polar Express and they were fabulous, excellent quality. The kids loved them and one of them even said “i’m never taking this off, i love it”. The delivery was as promised too. Would definitely recommend this company.

30 October 2025
Rated 1 out of 5 stars

A total scam all there reviews are made…

A total scam all there reviews are made up by them self do not order from them as they will take your payment an you will not receive your items an you can’t get hold of them then will email you saying contact Royal Mail when we receive our money back from Royal Mail we will refund you never will a scam site do not order anything from these people

12 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!!
Do not order from this company. I ordered a bag months ago for my daughter starting school. Nothing came!!! The email responses are minimal. Still nothing resolved no items or refund! Trust me do not order.

6 August 2025
Unprompted review
Rated 1 out of 5 stars

Don't expect to receive what you order

What I received was absolutely nothing like the picture on the listing. I ordered one mid-size reversible octopus with fancy font name written on the leg. Instead I received two cheap tiny octopi with the name stuck on in comic sans. Don't expect your orders to turn up like the picture.
Unfortunately can't return as the item was personalised and I needed it as a gift ASAP... Was incredibly disappointing for myself and the receiver. Fortunately not too expensive...

5 August 2025

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