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Rated 5 out of 5 stars

Absolutely the best clothing app I have ever used. Stellar Customer Service and gorgeous Clothes for any style. I have found my go to app at last. Thanks especially for Samantha who went over and beyo... See more

Rated 5 out of 5 stars

Shopping used to feel like a total guessing game for me, but LookSky completely changed that. The personalized style suggestions actually match my vibe, and I love how easy it is to find pieces that... See more

Company replied

Rated 5 out of 5 stars

LookSky totally got my fashion vibe! It’s super Gen Z-friendly and honestly feels like having a stylish bestie in my pocket. It understood my style needs perfectly and helped me come up with so many c... See more

Company replied

Rated 5 out of 5 stars

I was truly impressed at how Looksky was able to understand my style in my vibe, and provide suggestions accordingly. As a professional stylist, I wondered how this app would actually work. But it did... See more

Company replied

Company details

  1. Online Marketplace
  2. Women's Clothing Store

Written by the company

Welcome to LookSky (formerly Skygirls)! LookSky is your FREE personal shopper. From 420,000 pieces, we decode your unique core style. Then, we find the exact pieces that flatter your shape and skin tone, match your vibe and preferences, and help you glow. Powered by fashion pros. Enhanced by AI. What You Gain with LookSky: ✔️ Confidence On-Cue - Get instant picks curated for your body, skin tone, aesthetic and more—pulled from 420,000+ pieces and 300+ brands like Aritzia, Anthropologie and Skims. ✔️ Save Time - Stop scrolling endlessly—only see the pieces that work for you. ✔️ Save Money - Virtual try-ons + fit-matched recs mean fewer returns—and zero regrets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

93 reviews

5-star
4-star
3-star
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1-star

How this company uses Trustpilot

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Rated 1 out of 5 stars

Ordered online and never got a…

Ordered online and never got a confirmation email but see my cc has been charged…

24 May 2022
Unprompted review
LookSky logo

Reply from LookSky

Hi Fran - Occasionally a confirmation email lands in spam folders. If it's not there, I can also assist you. If you can provide your order number here, I'll have our customer service team reach out. Please let us know. Thanks again for your patience!

Rated 2 out of 5 stars

BIG BOOBED / BIGGER PPL DONT SHOP HERE

i had really good expectations, but i was so disappointed in my whole looksky experience

- shipping was so long, longer than what was stated on the website at least - i would’ve been chill if the website stated that 😞
- clothes arrive and fabric quality is trash (it os mostly polyester + nylon so what did i expect) threads are hanging off, seams are ripping mind you i’ve barely touched them yet
- now i like tight fitting clothes, hence why i bought from a place like this where the sizing isn’t too accommodating for people above a size s/m but this was too much: the tops did not look anything like they did on the website as the irl garms were way shorter and didn’t fit like they were supposed to
- FURTHERMORE if you have boobs bigger than a b/c don’t buy from here bc your boobs will take up most of the bloody top and turn everything into a sl**ty crop top and not in a good way (unless that’s what youre looking for that in that case go ahead)
- i ended up deciding to keep only two of the five items i bought, bare in mind they also didn’t look anything like their online counterparts + extremely hard to put on - not good

20 May 2022
Unprompted review
LookSky logo

Reply from LookSky

Thanks for your feedback. We're disappointed that you were disappointed with what you received. We also appreciate your thorough and honest feedback because this is how we can make improvements to our product and service. We will reach out to you separately in an email as a follow up. Thank you again.

Rated 5 out of 5 stars

A brand that is worth the hype!

A brand that is worth the hype! They have the most trendiest designs and the quality equally matches. I was pleasantly surprised that their sizes actually fit petite frames. I am 5’6”with a waist of 23.5 inches, and it is so difficult to find a brand with clothes that actually fit me and are not too large. This brand has surpassed my expectations and I am forever a fan!

19 May 2022
Unprompted review
LookSky logo

Reply from LookSky

Thanks, Michelle! Love that you've found a great shopping destination for the trends that you are looking for and in the size you need.

Rated 5 out of 5 stars

ShopSky

I love shopping here! They have the cutest clothes. The fabric is great and so is the quality!! The clothes run true to size and fit great. Everything is so unique! The delivery time is about a week which is awesome!

19 May 2022
Unprompted review
LookSky logo

Reply from LookSky

Thanks, Aris! We're so happy that you love the quality, fit and styles. Looking forward to your next order with us.

Rated 1 out of 5 stars

I bought a puffy sleeves yellow dress…

I bought a puffy sleeves yellow dress and it the sowed part was completely busted in the back next to the zipper. They don’t respond to email and I need to get my money back for this terrible quality product, I was excited as it was a dress I was gonna wear for a friend’s wedding. It also took forever to get here, they lied ab the date as well. Horrible experience.
#LS24570D2204 is the number of my order. Please respond to my email!

18 May 2022
Unprompted review
LookSky logo

Reply from LookSky

Hi Isa - Thanks for your review. I'm sorry that your dress came with a broken zipper and that the delivery took longer than expected. That's not the experience that we want to give our customers. I'll have customer service reach out about your refund. I got the edited review with your order number and will have my customer service team reach out about a refund. Thank you for your patience.

Rated 5 out of 5 stars

Instagram made me try it

I've seen tons of ads on Instagram for Looksky & I was very intrigued to try their stuff out! I was not disappointed with anything I picked out, everything was great quality, even better than in the pictures and the fit was great! 10/10 will be picking up more pieces from them!

17 May 2022
Unprompted review
LookSky logo

Reply from LookSky

Thanks, Sarah! Love that you love everything. Can't wait for your next order.

Rated 5 out of 5 stars

Pleasent service

I have shopped a few times from looksky now and I am pleased with the quality of service and products. My pieces delivered in the time stated and they are true to size and look like the pictures. Overall happy experience.

13 May 2022
Unprompted review
LookSky logo

Reply from LookSky

Hi Chloe - Thanks so much for your review! We're so happy that you've been so pleased with the experience.

Rated 5 out of 5 stars

It was my first time shopping with them…

It was my first time shopping with them and got amazing pieces! I got some crop tops and a few dresses and they’re great quality and fit perfectly! I would for sure buy from them again!

12 May 2022
Unprompted review
LookSky logo

Reply from LookSky

Thanks Talaina! We're so happy that you loved your dresses and crop tops. That's what we're known for. Looking forward to your next order!

Rated 2 out of 5 stars

Bad service and product

I definitely do not recommend this shop. I should’ve known this site was shady when I received my package over a week after it was due without a receipt; a cheap tactic to prevent people from making returns in a timely manner. The dress feels like cheap plastic, similar to the material of a rain poncho. And I’ve had better quality plastic ponchos. Their return process is via email *request* for a short 14 day period. And they can deny your request for any reason. None of which is disclosed at any point during the purchasing process. I could’ve handled the late shipping (without any updates) and bad quality, but the “returns policy” was straw that broke the camel’s back. I’m never buying from this site or any other fast fashion site again.

10 May 2022
Unprompted review
LookSky logo

Reply from LookSky

Hi Robin, Thanks for sharing you feedback with us. I'm sorry that you didn't have an ideal experience with us. If you don't like what you received, you can return it for a refund. Let me look into your order and see if we can make this go right for you.

Rated 1 out of 5 stars

This has been one of the worst…

This has been one of the worst experiences I’ve ever had ordering clothes. First of all when I ordered the clothes it said it would take 5-8 days. 10 days later I get a email telling me that my package was finally shipped. I was so confused so I search there website looking for an explanation. Apparently they are experiencing delays but they didn’t make that clear to me in fact it clearly said 5-8 days with no disclaimer whatsoever. Then I also discovered that one of the items I ordered is coming separately because they were out of stock. I only found out they were out of stock days after I ordered because again I did some research on there site, they still let me buy it even though they didn’t have it. There is a huge lack of transparency, and integrity. I will never be shopping here again it has actually been a horrible experience. The first package arrived later then 8 days, the portion that covers the Breast is so small for a medium. The second package was on its way but not anymore because it’s being sent back to the sender for whatever reason. I paid for shipping and it’s really annoying that I had to dig through there FAQs to see the reality of ordering from here.

6 May 2022
Unprompted review
LookSky logo

Reply from LookSky

Hi Melissa. Thank you for your feedback. I'm sorry you were not given all of the information and that you felt that we were not transparent. If you haven't already received a refund on your entire order including shipping, I will have my customer service team do that for you. Additionally, I will have customer service arrange to send you a larger item for your first item, complimentary on us. I will reach out to you and we can discuss how to make this go right for you. Thank you again for your patience and understanding.

Rated 4 out of 5 stars

My first experience with LookSKY

I was one of the winners of a recent LookSKY giveaway and I love my matching set! The shipping was a bit slow, but communication was fast for the most part, and the package came in good condition. The set is very soft and it looks like the pictures! I am very excited to order from them again.

4 May 2022
Unprompted review
LookSky logo

Reply from LookSky

Hi Nuri - Amazing! So happy you love your matching set. Thanks for for your review.

Rated 5 out of 5 stars

my new favorite online shop

i won a giveaway and received my dress about a week and a half later! the material is super soft and the dress fit perfectly. it looks so flattering on me!!!

4 May 2022
Unprompted review
LookSky logo

Reply from LookSky

Thanks so much for your review. Love that you love the dress! Looking forward to your next order.

Rated 5 out of 5 stars

I love everything I received!

I was so pleasantly surprised by the quality of garments I ordered given the low prices. The sizing of everything was perfect too for the clothes that I ordered. Each piece was packaged individually in a bag and protected. The package did take a few weeks to arrive due to closures at the facility related to supply chain issues and not in the company’s control by any means.

3 May 2022
Unprompted review
LookSky logo

Reply from LookSky

Thanks, Gabriela! We appreciate the feedback and we love that you love the items. Looking forward to your next order with us!

Rated 5 out of 5 stars

Love the dresses I bought

Love the dresses I bought, I got so many compliments.

3 May 2022
Unprompted review
LookSky logo

Reply from LookSky

Thanks so much for your review, Rejina! We love that you love the dresses. Looking forward to your next order!

Rated 5 out of 5 stars

worth every penny

I bought a dress for my gf and she loves it. The quality is good and the material is smooth. I will definitely check out sometime again. Worth every penny.

27 April 2022
Unprompted review
LookSky logo

Reply from LookSky

Thanks, Steve. Happy that you had a good experience!

Rated 1 out of 5 stars

I ordered on the 13th of April and…

I ordered on the 13th of April and still haven’t received my package. Not happy

24 April 2022
Unprompted review
LookSky logo

Reply from LookSky

Hi Freya, Thanks for your feedback. I'm so sorry that you haven't received your items yet. Let's find out where your order is and let's fix that for you. I've asked our customer service team reach out to you directly. - Sam

Rated 5 out of 5 stars

YOU WONT REGRET IT

i absolutely love everything that I’ve gotten from shoplooksky. I’ve received so many compliments and people asking where I got my outfit. I feel so confident and happy whenever I wear my shoplooksky clothes. If you’re thinking about it it’s worth it to buy from shoplooksky, the answer is 100% YESS!

22 April 2022
Unprompted review
LookSky logo

Reply from LookSky

Thank you, Madisen! We love that you love your outfits. Looking forward to your next order. - Sam

Rated 1 out of 5 stars

i ordered a dress on April 11th and…

i ordered a dress on April 11th and haven’t received anything about even where it is. it’s April 21. it’s been in the same tracking status since April 13th.

21 April 2022
Unprompted review
LookSky logo

Reply from LookSky

Thanks, Emma. I can understand your frustration. You should have received an email from us regarding delays on all of our orders. If you didn't receive one, then I apologize. I've asked our customer service department to reach out to you directly regarding your order status.

Rated 1 out of 5 stars

I placed an order for expedited…

I placed an order for expedited shipping on April 11th and have yet to receive my order still on the 20th.

20 April 2022
Unprompted review
LookSky logo

Reply from LookSky

Hi Michaela, Thanks for your review. I'm sorry that you haven't received your package with expedited shipping. Can you provide me with your order number and I can reach out to our customer service team? We can figure out the status of your order.

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