Shop Like You Give a Damn Reviews 

1,263
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality, stylish design, and comfort of the products, along with the fast and professional delivery service. People also emphasize the responsive and exceptionally helpful customer care team that quickly assists with any questions or order updates. Some reviewers were not happy with sizing inconsistencies, mentioning that certain shoes or boots did not fit correctly or were too large. A few other people also felt that specific items experienced unexpected durability flaws, such as materials wearing out prematurely or components breaking shortly after purchase.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the high quality,... See more

Quality

Customers consistently note positive experiences with quality, praising the stylish designs, comfortable fit,... See more

Customer service

People report positive experiences with customer service, often highlighting fast and friendly support, quick... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that shipments arrive... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are heavily divided. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is such a great website for vegans (and anyone buying for them) - it relieves so much stress! It has loads of different brands and some are more expensive than others so check out the sale items... See more

Rated 5 out of 5 stars

I love Immaculate Vegan. It’s my go-to place to shop for work apparel/shoes and casual pieces for my wardrobe. I’ve purchased seven pairs of shoes and they’ve all fit well, been extremely comfortable... See more

Rated 5 out of 5 stars

After I complained about Immaculate Vegan on this site, they responded immediately. So helpful, thoughtful and kind. They have offered to reimburse me for my purchase, which they didn’t have to, and a... See more

Rated 5 out of 5 stars

I didn't receive a order confirmation after ordering a dress and contacted the customer service. Within a couple of hours I got back a very kind helpful reply and the order confirmation! Great service... See more

Company replied


Company details

  1. Online Marketplace
  2. also in
  3. Haute Couture Fashion House

Written by the company

The world’s largest 100% vegan fashion shop: 25,000+ items from hundreds of brands, screened for worker pay, workplace safety & product materials before they get on our platform.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,263)

160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Company

The most important thing to me is what this company stands for. The products are beautiful and well made and the customer service is outstanding!

16 October 2025
Rated 5 out of 5 stars

Love it!!

Love it!!! I really want to be more sustainable and mindful of my shopping but it’s so hard to keep up. They really help me with making the right choice. Genuinely made my life so much easier, love it!

13 October 2025
Unprompted review
Shop Like You Give a Damn logo

Reply from Shop Like You Give a Damn

Thank you so much for your amazing review, Lexi! You made us all smile from ear to ear. See you next time in our vegan, fair and sustainable online marketplace! 💚

Rated 5 out of 5 stars

Love the boots

Love the boots, the colour, style and fit. They look great with a dress and jeans. But best of all I love they are vegan and no animals died for fashion.

2 October 2025
Rated 5 out of 5 stars

Quality product

Thank you for continuing to offer a good range of quality products from across Europe.
My latest purchase, a pair of Lincoln boots supplied by COG from France, in a gorgeous Tan.
Love the design, which has an excellent quality sole.
Point to note. The fit is a snug size 8/42. Comfortable across the mid foot area provided i wear summer socks.

30 September 2025
Rated 1 out of 5 stars

My order still hasn’t arrived 3 weeks…

My order still hasn’t arrived 3 weeks after placing the order - Immaculate vegan have stated that their supplier can’t get the package through customs and I’m yet to receive a refund

23 September 2025
Shop Like You Give a Damn logo

Reply from Shop Like You Give a Damn

Hi Dan,

Thank you for taking the time to share your experience, and we're genuinely sorry for the frustration caused by the delay.

Your order was unfortunately held by customs and returned before delivery could be completed. Once this was confirmed, we ensured the order was not resent and proceeded with a full refund.

We understand how disappointing it is to wait for an order and not receive it as expected, and we regret that this situation caused inconvenience.

Thank you for your patience while this was investigated, and for raising this with us.

Kind regards,
Immaculate Vegan

Rated 4 out of 5 stars

Easy to order and clear information…

Easy to order and clear information about the product on the site.
The delivery was delayed and having sent an email to check on progress, the response from immaculate vegan was timely and helpful. The company providing the bag, then sent out the item very quickly with a lovely hand written note explaining the delay, plus other little touches that made the purchase feel special.

24 September 2025
Rated 5 out of 5 stars

some lovely Bahe walking boots…

Bought some lovely Bahe walking boots that were too small . Customer service was excellent and I now have them in a bigger size and am very happy with the service and care I received
Thankyou so much x

25 September 2025

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