Kitchen Mama Reviews 

I had purchased an electric can opener on Amazon and it stopped working after a couple of months. I reached out to Kitchen Mama's support site and they were very prudent to rectify this and shipped a replacement.

Love this product and love the customer service.

I had a problem with a Kitchn Mama can opener that wouldn't open large cans, as stated in their ad. A member of the Kitchen Mama customer support team replied to my email almost immediately to let me know they had received my request and were concerned and would be working on the problems and issues that I was experiencing with my Orbit One Kitchen Mama. They asked me several questions related to what was happening and made several suggestions of things to try. I tried everything they suggested and nothing worked, so they asked if I could send a short video of the unit "in action" so they could better determine what exactly was happening. I was able to send them the video and also some other identifying information from the unit that they had requested.
Each step of the way, a customer support staff member communicated with me by email their concern and the fact that they were going to make things right ... which they did.
When it was determined (within a very short time) that the unit needed to be replaced, they notified me that a replacement would be sent within the next few days. Two days later (TWO DAYS!) ... on a SUNDAY, a replacement was delivered to me! Now, I call that EXCEPTIONAL customer service. Thank you, Kitchen Mama!

Great service - had an issue with the opener and the support via email was excellent, replacement sent after providing pictures.

Purchased a year ago and had to contact Kitchen Mama. They're customer service it top notch and extremely responsive. They stand by their product, and I got a replacement sent to me within a couple of days. This is a great product and so convenient and makes clean smooth cuts you can run your finger over it or possibly feed your cats directly from the can (haven't tried this though so be careful!) In most cases you can kinda sit the lid back on the can for a night in the fridge, that's how clean it cuts. Kudos to Kitchen Mama for a great product and customer service experience!

The company was very helpful at getting me a replacement kitchen mama can opener. They were honest and kindhearted people.

The best customer support I have had in a very long time. Prompt, courteous and effective.

The person handling my call was incredibly helpful really friendly until the time to listen to everything I had to say before providing a really effective solution. I cannot recommend Kitchen mama highly enough.

Great customer service. My Kitchen Mama can opener stopped working 11 months after purchasing it on Amazon so I emailed them. They quickly followed up and asked me a bunch of questions and then sent me a new one.

All customer service should be at least this good. Thanks, Kitchen Mama!

I love this company for the care they show their customers and the way they honor the promises and warranties with no questions asked. The products are beautiful. I will recommend this company to others.

my kitchen mama quit working after about 14 months. Contacted the Company and they verified it died and sent me a new one even though warranty was only for 1 year. Great Customer experience!!!

Had some trouble with installing the batteries, but Serge helped me along until it was finished.

Word to the wise: Use single use batteries, which fit, instead of recyclable batteries, which do not.

I received help from Serge and Mandy when my Kitchen Mama stopped working properly. I was given instructions on how to troubleshoot and when the steps didn’t work for me they graciously and quickly sent a replacement. They stand by their warranty and I appreciated their help very much! I am very pleased with the customer service I received. I do really like the Kitchen Mama can opener so I am glad we were able to work things out. Thank you Serge and Mandy for all your help!

Fantastic product and some of the best Customer Service I’ve ever experienced!

Kitchen Mama has a great can opener and despite trouble on my side they were willing to work with me for a new one. It’s a great product and I love having it

Serge did an amazing job with his customer service. My opener would only turn for a few seconds then turn off. Serge helped me trouble shoot then replaced my opener when the old one still wasn’t working.
I love my hands free can opener!

This is the best customer service I have received in a very long time. The product is great. I had an issue with mine but they solved it with such kindness. I would recommend this product and company to everyone. Serge was amazing to work with.

The only thing I love more than my Kitchen Mama is their customer service! In this era of hit or miss, AI generated everything, it was so pleasant to deal with a real person. I am a customer for life!

We love our Kitchen Mama can opener! I had never heard of the brand, and just picked it randomly off Amazon, but it turned out to be an awesome device! It lasted for years, and we liked it so much, we immediately ordered another! We had a slight mishap with the second one, months after purchase and reached out to them and was shocked to get a personal response!! After a few questions, & a few pics, they promptly sent out a replacement! WOW! That’s amazing customer service, behind an amazing product! A+ Love these guys!!!

Serge, the company rep with whom I dealt was outstanding. He is the consummate consumer advocate. We love our Kitchen Mama can opener. My wife has arthritis in her hands and cannot use a manual can opener. This is the best electric opener we have used.

Kitchen Mama has great customer service. With the advent of on line purchasing the service has to commensurate with that fact. This company has gone above and beyond expectations and I will be using them i the future. I would absolutely recommend Kitchen Mama to my friends and anyone else that will listen.