Shopfreespirited Reviews 1,299

They resolved my problem quickly. They explained what happened and said they’d reverse the charges.

Got two shirts, LOVE them. Great quality, doesn’t shrink or bleed in laundry, quick shipping.

My experience was fantastic!! The quality n colors amazing 100%!! Quick delivery too. I'll be ordering sum for my Mother n daughter!! Probably myself 😉 too, again!!

Beautiful well made tshirts. Fit to size.

Too warm to wear long sleeves now, but my shirts feel good and look good. I would have liked the pink heart shirt be a little more deeper pink, but that's just a personal preference.

Bought 3 for my wife and 2 for me and we couldn't be happier!! Quality is great!

Ordering on the website, with ease. Products easy to see and review. Products arrived quick which was nice. Tees so vibrate and material good quality as described which is nice. I will order again and tell others of your website . Way to go Free Spirit!

Valerie answered my question quicker than I expected and was very personable. Most places these days lack that personal touch. Excellent customer service.

Valerie is an excellent customer service representative! Not only giving options to handle the issues, she has a caring attitude and shows respect for the customer. This is the best combination for quality service. Thank you!

This year I've made several purchases of magnificent tie-dyed shirts - tees, long sleeve t-shirts, and a button down long sleeve shirt. Along the way I made a Mr Magoo-like error: signing up for a subscription option that includes their products, news about new designs and the like. I discovered my mistake looking on May at my April expenses. I feared I'd be lost on customer support mountain, requiring multiple emails or worse. Long story short - a gent named Marc, repping Free Spirit Customer Support, solved my problem within hours of hitting send. No bureaucracy. No delay. No long wait to unwind my subscription or to remove the charge on my card. Still happy with my clothes. All good l.

When it was found out one of my items wasn't available, I was contacted quickly and am alternative was figured out with very little difficulties. I really appreciate the speed and professionalism and I will definitely be sending more business your way. Thank you so much!

Terrific product - quality cotton tees that don't shrink when you wash them. Very reasonable pricing and prompt delivery. So pleased to have a found a family owned business that operates in the U.S. Customer service has been terrific with prompt response and personal attention. Very pleased with this company.

when the shirt I ordered ran out of stock -- they did a GREAT job communicating and providing options. Refund or wait.. and even threw in a bonus for the added wait time

Every issue was responded to very quickly and resolved.

The customer service is excellent! Quality of the t-shirts are also excellent.

I got my shirts and one was ripped. To add further insult, I was automatically enrolled into some bogus monthly program at $25 per month. I didn't realize this until my card was charged. I wouldn't have agreed to this. I just wanted a cute tie-dyed shirt, NOT a monthly enrollment. I was going to let the one damaged shirt go since it wasn't that expensive but the monthly fee scam is not ok. I dug through my email and found the information amongst a bunch of other emails from them, tried to use the info to cancel this involuntary membership and the login information they provided did not work.

When I I contacted customer service, expectations were low based on other online customer support from other retailers. Valerie answered my email promptly, with friendly efficiency. Options in resolution were offered & explained and my situation was concluded in the best possible way.

I reached out to customer service and had a response within just a few minutes. They politely addressed my question and got me taken care of. Thank you!

Something went very wrong with my original order. Be that as it may, the effort to fix the trouble was quick on the business' part and that's to be applauded.
Thanks for your help!