ShopDutyFree Reviews 

5,819
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I'm positively surprised! Macbook M5 arrived 6 weeks after order exactly on time with shipping estimate. Product was brand new, all specs were as expected and it was a good price. I will use them agai... See more

Rated 1 out of 5 stars

I had to cancel a first purchase as the delivery was delayed and I didn’t get enough detail of the cause to wait. After a colleague convinced me to try it again, delivery came on time, apart from SE... See more

Company replied

Rated 4 out of 5 stars

Im overall satisfied for having a less than 48H delivery at Barcelona's office even though the SMS I received had inaccurate hours. I also believe that the 9€ transportation charge was unnecessary gi... See more

Rated 5 out of 5 stars

I bought an iPhone 13 for my daughter and the whole process was very easy. The best part though was the delivery, we paid for a non urgent delivery (after Kings day in Spain) and we got the iPhone... See more

Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Computer and Accessories Store

Written by the company

Shop Duty Free es tu tienda online especializada en productos Apple con los mejores precios en MacBook, iPhone, iPad y más. Ofrecemos garantía oficial, envíos rápidos y pago seguro en toda España. Nuestro compromiso es brindarte la mejor experiencia de compra con atención personalizada y precios imbatibles. ¡Compra hoy y disfruta de la tecnología Apple al mejor precio!


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(5,819)

723 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

More than great

Well, first of all very good prices compared to the market. The delivery took as long as they said in the website, in my case it took 5 days.
The packaging is soo well done, the laptop was very secure, everything was how it should be, the box was sealed.
That’s it, I ordered a macbook pro m2 pro and that’s what I got, there is no catch. I highly recommend them.
I just think they should change their name it gives a feeling of a scam but they are legit.

1 May 2023
Rated 5 out of 5 stars

Great experience

Great experience! Fast delivery and arrived as expected! The product is original as described. I had some incident, the factura and delivery name were supposed to be different, but the system put the same on both. However, problem solved by the support. I suggest the website to fix this bug.

2 April 2023
Rated 5 out of 5 stars

10 out of 10

Great Service! Althought It said It Was going to take 5 days to arrived it arrived within one day!

30 March 2023
Rated 5 out of 5 stars

Excellent.

Excellent.
Fantastic prices and very fast shipping (to Torrevieja). Have already 2 items from here so looks like saved more than 1k euros (comparing to apple store).
Thanks a lot.

27 March 2023
Rated 3 out of 5 stars

Seller without feedback

I'm updating my review. Ordered a phone with fast delivery. 2 days before the expected delivery date, they sent a letter that the delivery was delayed up to 10 days. This did not suit me and I immediately tried to cancel the order, but my order was not canceled and they continued. No one answered my question why they didn’t cancel the order, and in general they answered once every 2 days and then with a standard reply. On the last day of delivery, they brought me a phone. results. 1) the seller's feedback does not work normally, which keeps you in suspense throughout the delivery 2) there are no comments by phone, everything is as described on the site. I won't order there again.

23 March 2023
Rated 5 out of 5 stars

I recommend shopdutyfree to anyone who…

I recommend shopdutyfree to anyone who is looking for decent electronics divice. The platform is super easy to use, with a simple page that requires little time to learn how to Buy your electronics divice. One of the best things about shopdutyfree is that you don't need to do a million things to buy a product it's simple and easy. I recommended

15 March 2023
Unprompted review
Rated 1 out of 5 stars

iPhone 14 Pro max Review

I received iPhone 14 pro max but unfortunately, its made in China and not for Spain. However, I purchased it with EMI later I came to know that the EMI with interest rate. But according to my region, Interest is not allowed. I requested them several times but they didn't do any fever for me. They are not customer friendly.

5 March 2023
Unprompted review

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