Absolutely love this product! What a great way to heat a room. What a great alternative to an electric space heater. Ordered for my apartment because the heating system is older and my apt is so smal... See more
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Company details
Written by the company
A producer of energy saving and intelligent home climate products.
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- +1 (888) 269-2296
- support@teamboldr.com
- shopboldr.com
Hasn’t replied to negative reviews
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This company is a total scam
This company is a total scam. The heater we puchased doesn't work. No customer service. You have to return your product to Lithuania so the shipping cost will be more than you spent on the product itself. All the reviews on here are either 5 stars or 1 star...absolute waste of money.
Great new app!
I had trouble connecting to the app. Thankfully boldr launched a new app which is way smoother. Everything works well and I can finally control my products. Thanks for addressing my complaint! The heater itself is really really nice, way better than the Dyson I had previously.
Customer service is fantastic
Customer service is fantastic. Helped me through before and after purchase on quite a few questions I had around positioning and sizing.
Fara is well designed and I’m really…
Fara is well designed and I’m really enjoying the smart features. Very well priced for the offer.
The Kelvin Heater is fantastic
The Kelvin Heater is fantastic! The heater is super sleek, the material choices are great and it provides a really cozy heat, which is perfect for my home office. The app is a huge bonus and makes managing the climate so much easier! Five stars!
Never received my order, company not responding to my emails.
Ordered a Kelvin heater a month ago, and I haven’t received the heater nor a tracking number. Nobody’s responding my emails, except for that one time 2 weeks ago when they said they were having problems but would ship it priority. Never heard back from them. Not sure it’s a full on scam. They look disorganized at best. But not honest about it. I wrote a public comment on their Instagram account, they don’t seem to care. Another guy responded he was in the same situation as me. Possibly the company is going bankrupt, but they’re still advertising and taking orders…
UPDATE—
They removed my comment on instagram and never replied.
This is a scam. Positive reviews here were probably written by own staff.
350$ lost and I need to buy another heater.
I will contact all the magazines (GQ, etc.) who wrote articles about it, so they remove them from their site. It’s hard to stop those scammers from abroad but there are ways. Contact your bank and federal authorities if you’ve been scammed too.

Reply from Boldr
TERRIBLE CUSTOMER SERVICE AND COMAPNY
I didnt expect this product to only work on 2.4gz wifi. I have the most commin 5.0gz wifi. When I tried to return the product they gave me an address. The shipping company wanted $200!!!! to ship this back. thats more than I paid for the heater iteself. When I asked customer service what to do next I never got a response. So I emailed back and still no response. I do not want to change my wifi settings to run slower or for all my other Wifi items to have to reconnect.
Sent me a broken heater, won’t refund
Company sent me a defective product and refuses to refund. I’ve emailed multiple times explaining and asking for a refund and each time get the same automated bot responses about troubleshooting. Couldn’t dispute it on my card because it was Buy Now, Pay later through Klarna. Klarna keeps telling me they can’t refund it unless the merchant authorizes the refund. BEWARE. $150 down the drain
NOISY
Bought a Fara heater which is advertised as silent on the website. It’s so noisy I can’t even watch TV over it. Wrote the company and while they responded to the first email, they’ve now fallen silent and I’m stuck with a noisy as hell space heater I can’t use.
Did not deliver timely and now I have…
Did not deliver timely and now I have to pay for the return. More of a toy than an actual useful everyday product.
Really pleasant heat
Really pleasant heat. Love that there is no noise at all unlike most electric heaters! I use it for my 160 sqft office and it works well. Recommend.
Took me 15 minutes to get set up on the…
Took me 15 minutes to get set up on the app, which is longer than I wanted. BUT the heater was delivered fast and the app is really easy to use once set up! Really enjoying it so far.
Worth spending on it!
I bought the Kelvin heater from Boldr and it has exceeded my expectations. It's incredibly efficient, warming my room faster than any heater I've had before, and the energy savings are noticeable. The installation was straightforward and the wireless control through the app is a real game changer for convenience.
Such a waste of money
Such a waste of money. Noisy. Doesn't heat a small (10×6) room.
I bought this as a gift
I bought this as a gift. It was stolen off my porch when being delivered. I wrote to customer service and they had another one delivered to me next day. Really fantastic experience. Thank you
I had trouble setting up the kelvin…
I had trouble setting up the kelvin heater with my google wifi and the customer service team solved it for me and it even wasn't the heaters fault.
Fara heater is a such a great find
Fara heater is a such a great find. Its aesthetic and sleek design fits well in my apartment and it heats up quickly and quietly. Plus, being able to control it from my phone is super convenient. Never been so happy with a purchase. Would 100% recommend.
Really happy with my Fara heater from…
Really happy with my Fara heater from Boldr. It's compact, heats up my space efficiently, and the safety features give me peace of mind. Great value for its performance.
Old scam, new company name
I ordered a heater from Koleda, a brand with a completely identical product line, also based in Lithuania, etc. My order never came - first I was told that delays were due to supply chain issues, then customer service stopped responding, then the company disappeared (emails bounced, website taken down, etc), but a few months later I started getting Boldr marketing emails, marketing the same product I had purchased and never got. The negative reviews here are the same complaints that the old company had on units that had been shipped.
Buyer beware - if this is the same team under a new brand name, you may not ever get your product.
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