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ShopBack Australia Reviews 21,941

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TrustScore 4 out of 5

4.2

Cashback Provider
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Review summary

Created with AI, based on recent reviews

Evaluating 4,722 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the app easy to use and straightforward. Many appreciate the value for money, noting that they save and earn a lot of money through cashback, which they describe as real money they can use. The app is frequently praised for being intuitive and simple, making it easy to track purchases and cashback. However, some customers mentioned issues with refunds, specifically waiting a long time to redeem funds or not receiving cashback as expected. A few people also felt that the website could be improved, with some experiencing difficulties uploading receipts or being locked out of their accounts.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently describing the app as easy to use,... See more

Refund

People report ambiguous experiences with refunds. Many customers express frustration over missing cashback,... See more

Value for money

Customers had positive experiences with value for money. Many reviewers found it an easy way to get extra... See more

Application

Clients share positive opinions on the app, highlighting its ease of use, intuitive design, and comprehensive... See more

Website

Customers consistently note ambiguous experiences with the website. While some reviewers praise the site as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have receipts still being tracked from January. I don’t understand why they are taking so long. It’s an easy app to use but am not convinced yet that it’s worthwhile. It’s appears to but when to... See more

Rated 4 out of 5 stars

I found this app easy to use. And although you can accumulate funds easy enough, you do have to wait a long time before you can redeeem your funds. I have used other apps that do similar and can re... See more

Rated 4 out of 5 stars

While there is some great % cashback, there too many travel offers, as well as too many expensive department stores. I do like the fact the the offers change frequently. The surveys don't pay a lot an... See more

Rated 4 out of 5 stars

I’m new to this sort of stuff my friend told me to jump on a app called shop back and with all my receipts I’ve collected in the months I didn’t no if I was to snap shot all my receipts that I will g... See more

Company details

  1. #2 of 2 best companies in Cashback Provider

About ShopBack Australia

Written by the company

Get paid to shop with ShopBack Cashback Rewards! ShopBack is Australia's largest and most popular Cashback rewards site.

About ShopBack

Written by the company

Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

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Rated 4 out of 5 stars

Its good to get cash back whenever I…

Its good to get cash back whenever I purchase online or in the shops so it is great money savings. Quite often I have to track or request help on missing cashbacks to be tracked though which is a little annoying

25 May 2026
Rated 5 out of 5 stars

It worked

It worked. I’m unsure which experience this request is in regard to, I assume it was the $200 put on a gift card?

17 May 2026

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