Shopatmars Reviews 370

Bought nail clippers in November and last year and was shocked with two payments of £9-99 and the next day I was charged £80 after emailing the red planet I was told It was for the membership which I new nothing about,was told I didn't cancel early enough.I cancelled it as soon as.I wrote again to them asking if my nail clippers that I've paid £100 were on the way,no response I told them I was reporting them, got an email saying the item had been dispatched didn't seem to move from china so I wrote to them again saying the bank was looking into there treatment of customers l got a tracking message from them and item has moved so quickly from china and Amazon is delivering parcel on the 27th of February

They are thieves. Never sent the itms I bought and charged me this month again for what I don't know...I blocked and reported it. SCAMMERS

DO NOT BUY FROM THEM. Not only did I never receive the item I bought, it is a trick to get you to “subscribe” for $49 a month for nothing.

Deceptive they will trick you into joining then charge you a monthly fee.

They do not even deserve a 1! DO NOT ORDER FROM THIS SITE!!! They are scams, when you buy anything they charge you $49 a month for a subscription you do not even know your signing up for. You have been warned.

This company charged me for 4 months 49$ for a fraudulant membership!!!
I pais 200$ for completely nothing, well a membership for nothing at all!!!
Dont make any buisiness with this company!!!!

**UPDATE**
I've been communicating with these crooks via email. I finally told them not to worry about it. My bank would take care of it. In the time it took to send that email, come here, write a review, I received an email of apology and informing me the $49 refund has already been initiated. In other words - they definitely don't want banks looking at them**
My story is the same as others. Apparently on the check out page there's some fine print when you check the box for free shipping that signs you up for some kind of membership for what I do not know, but it's $49 a month. I'm calling my bank. I managed to " cancel" my so called membership but I don't think I'm interested in paying $68 for one pair of freakn eyelashes

Ordered one very small item and over one week later the order has still not been processed, but yet they charge my credit card. When I inquired, I got a response the next day that said they are processing my order.

Never received my product I ordered over a month ago what a scam this place is people do not ever order from this place what a joke of a place if I have ever seen one no good scammers.

I have been charged $49/monthly for a service I want to cancel. I am 81 and on a limited budget and am having a hard time jumping through hoops to cancel !! Please, please, please cancel this service/membership!!!!!!!

Trying to understand how buying a set of magnetic lashes has led me to pay 49 dollars TWICE in a month for nothing.?! Haven't even received the lashes. Yall are trash.

Yet to receive my $9.99 toilet brush; glad that is all I bought and we will see (bet it was 2.00 on Temu). But like others here, they tried to scam 49.00 out of me that was never agreed too,; in fact their 'invoice' stated my Red Planet membership was free! Nice to know their attempt to do so trigured a scam alert at Chase! So their criminal activity is catching up to them. But, had to change my card number and the hassle that goes with that. BUYER BEWARE, and shame on you Instagram/Meta for not caring who advertises with you...

The shaver that was advertised and I paid for was not delivered as advertised. The item I received was not worth $5 not the $50 I was charged. This company is a fraud. Do not believe their commercials. They are liars and cheats.

O STARS! I DID NOT ORDER ANYTHING FROM THIS COMPANY BUT THEY CHARGE ME $49 ANYWAY. I NEVER EVEN HEARD IF THEM 'TIL IT HAPPENED TO ME. DO NOT BUY ANYTHING FROM THESE CROOKS!

not even worth of 1 star im don't even know that I bought anything from this shop but they taking, $20.44 last oct31, then $78.63 on dec9, and then this year Jan 7 $81.51. they are scammer and fraud.

I would give this one star if I could. I bought some of their magnetic eyelashes off tiktok and now I'm getting charged $49 a month that I never agreed to and that I was never informed of for a fraudulent membership. When I search my email for their name, it doesn't come up with any memberships. I had to go to their website and dig around to even find that they automatically sign you up for one when you buy items from them on tiktok. Complete fraudulent charges. They literally charged me for 6 months without my awareness for over $230. This is just absolutely insane and they haven't even responded to my email requesting a refund. Do not buy their products on tiktok 😞

I order staff a month ago and nothing come to me and I do see charges in my account this looks like scam not real I urge everyone to be careful this

Not worth 1 star, I didn't order anything, I added to cart. I was charged 39 dollars and 4 days later 7.99. I got into a chat they agreed to cancel this unwanted membership and refund my money so I will be watching for that.

I would have given a zero if possible.

I bought a small item for $5.99 at Shop at Mars. They added RedPlanet Membership to the order at no cost. Since it was at no cost, I didn't reject it. However in subsequent months they charged my card $49 a month for this unwanted "membership". I had to cancel my card to stop it. It's a scam.

This is a scam, you buy something small then they set up a DD on your card. It’s varying amounts and they start small. Avoid, they have been reported to HSBC Fraud dept, but everyone affected need to report them.