I emailed a query through and it a short while later that i got a response. i must add a favourable response that i was real happy with. It is important to receive feedback on progress so that one d... See more
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See what reviewers are saying
The agent Lizzy was emphatic with my mistake. She carefully explained to me about the membership but I really hope all my money is back to my account soon. Thank you very much for being professional L... See more
Best regards, Ann- Escalation Team Every detail covered - [Support #14] This lady helped me a lot, thanks to her I managed to solve the membership issue
I was signed up to a subscription without my knowledge, and they took over €40 off me! I cancelled the subscription and was ensured by Eugene that I would get a full refund within 5-7 days it's now be... See more
POOR CUSTOMER SERVICE
Doesn't want to provide the refund!!!!! This happened last August, til now I don't receive the refund!!!! Customer service is not helpful!!!
7 August 2024
Unprompted review
Good service
22 March 2024
Unprompted review
Thank you Zoe for the escalati was ion
Thank you Zoe for the escalation
12 November 2024
Unprompted review
Great experience
This company has a good service as well as privide good customer service.
7 November 2024
Unprompted review
good comunication!!!!!!
25 September 2024
Unprompted review
Jamal reached out to me.
4 September 2024
Unprompted review
I emailed a query through and it a…
I emailed a query through and it a short while later that i got a response. i must add a favourable response that i was real happy with. It is important to receive feedback on progress so that one does not feel "left out" or "Forgotten about". Thereafter - several other mails came through to confirm my request. A pleasant experience indeed.
29 August 2024
Unprompted review
unknown charges left my account and I…
unknown charges left my account and I tried to call and they have stated they will give a refund.
21 August 2024
Unprompted review
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