Such a great experience. Spoke to a member of the team about availability of a part on the Friday, and placed an order to collect same day. Sadly could get there before close so they posted it to me a... See more
Company replied
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See what reviewers are saying
Super amazing service. Phoned to ask if last minute delivery would be possible and Greg turned the order around in a few days. Even kept me up to date before his morning coffee. Can’t fault it, amazin... See more
Would give them 6 stars if I could! I purchased a Merida Reacto which came fitted with a Vision Metron cockpit. Unfortunately, the GPS mount / underside thread bolts failed, so I contacte... See more
To be absolutely honest from pressing to buy button it was plain sailing . Brilliant customer service the my bike the transition trans am , is even better to look and ride than the pics gave it justic... See more
Company details
Written by the company
e are the official UK home of many leading cycling brands. Our warehouse is stocked with around 250,000 products, available through our network of over 1200 dealers throughout the UK. Windwave opened in 1987, as a manufacturer and distributor of windsurfing and sailing products. In the 1990s, we expanded into cycling distribution. The business grew exponentially, partnering with famous manufacturers including Colnago, Transition, Dainese, DVO, FSA, Hutchinson and CeramicSpeed. Today, we offer some of the best cycling products on the market, encompassing road, MTB, gravel and urban.
Contact info
UNIT D2-D3, HERITAGE BUSINESS PARK, HERITAGE WAY, PO12 4BG, GOSPORT, United Kingdom
- 02392 521912
- sales@windwave.co.uk
- shop.windwave.co.uk
You should know
4.8
Excellent
309 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Super amazing service
Super amazing service. Phoned to ask if last minute delivery would be possible and Greg turned the order around in a few days. Even kept me up to date before his morning coffee. Can’t fault it, amazing to speak to an actual person for a change. Had 2 kids bikes delivered in time for holidays.
28 May 2024
Good communication and good product…
Good communication and good product reasonable price. Quick delivery. Thank you
5 May 2024
Paid shipping fees
Hi, for order 6495 made 2/5/2024 and paid £3.95 to be delivered next day Friday 3/5 it ended up delivered on Tuesday 7th May. Shouldn’t I get a refund for the next day shipping fees
2 May 2024
Great chain lube delivered by DPD
Great chain lube promptly delivered by DPD - a very customer friendly carrier in my experience. Will use you again.
2 May 2024
Great service, delivery and price
Looking for a particular type of handlebar and was recommended the purchased FSA Road/Gravel Carbon bars.
Brilliant price and excellent delivery/surface allowed fitting in time for weekend event
First class
25 April 2024
Ex demo bike, needed work when arrived
Bike arrived no problem, great delivery time.
The bike itself was a ex demo bike so I expected scratches and a couple chips.
What I didn't expect was the dirt on the bike and the brakes to need bleeding aswell as some work on the very loud squeaking front brake disc
I feel as it was an ex demo bike the package and treatment given wasn't as good as a brand new bike would be which shouldn't be the case.
2 May 2024
Excellent service
Easy to deal with, good advice given and fast shipping. A pleasure to deal with.
24 April 2024
Got a couple of quality dainese bits at…
Got a couple of quality dainese bits at 66% off. Came within two days. Brilliant
29 February 2024
Quick delivery
2 February 2024
Arrived on time very happy with my…
Arrived on time very happy with my purchase priced good 100% recommend
31 January 2024
Well packaged items
Well packaged items, fast delivery service, goods as advertised, can't complain may have to use them again, thank you
29 January 2024
Great price and very quick
25 January 2024
Great price,great service and swift…
Great price,great service and swift delivery many thanks
20 January 2024
Reply from Windwave
Thanks for the review, hope to deal with you again!
They reduced the price of the bike by…
They reduced the price of the bike by £650 less than I paid a few days after I purchased it , which is disappointing to say the least.
7 January 2024
Reply from Windwave
Thanks for the review, we can imagine this is frustrating. Like most stores, we occasionally change pricing on products, sometimes things go up in price with inflation, and sometimes we put items on promotion.
Reply from Windwave
Thanks for taking the time to leave us a review!
Excellent customer service
Excellent customer service, will definitely use Windwave again.
10 January 2024
Reply from Windwave
Brilliant, thank you!
Reply from Windwave
Pleased you are happy, thanks for the review!
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