Watts Farms Home Deliveries Reviews 

4,306
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and freshness of the produce, often noting it surpasses supermarket offerings and includes unique items. The delivery service is frequently highlighted for its efficiency, timely arrivals, and the helpful, friendly nature of the drivers. Many appreciate the wide variety of products available and the overall excellent service provided. However, some customers also noted issues with their orders, such as receiving incorrect or missing items. A few other people also felt that some produce arrived overripe, mouldy, or bruised. Additionally, some mentioned occasional changes to delivery times.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, freshness, and... See more

Quality

Clients share positive opinions on quality, consistently praising the outstanding freshness and flavor of the... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the efficiency and friendliness... See more

Staff

People report positive experiences with staff, particularly praising the delivery drivers for their... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing satisfaction and intent to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality of products amazing Fresh and packed with care like the idea of minimising the plastic use so potatoes and carrots were loose nut nicely placed in box Communication good and delivery... See more

Rated 5 out of 5 stars

My experience with Watts Farms Home Deliveries is : it was Exceptional. They told me the items would be delivered between 1300-1500. They were delivered at 1310. Also the driver was very friendly, tal... See more

Rated 5 out of 5 stars

The delivery service is outstanding, very friendly and efficient driver. Have not shopped for Veg elsewhere Quality never fails, the Watermelons are to die for Will continue to shop for Veg and F... See more

Rated 5 out of 5 stars

I love Watts Farms. Great selection of good quality fruit, veg, salad and herbs at a reasonable price. Many items that you cannot find, even in the best supermarkets. Delivery is good with a 2 hour... See more


Company details

  1. Supermarket
  2. Fruit and Vegetable Store
  3. Fruit and Vegetable Wholesaler
  4. Greengrocer
  5. Grocery Store

Information provided by various external sources

Watts Farm is a family-run business which covers 10 sites in Kent, Essex and Bedfordshire. Farming over 600 hectares of land, growing 100 different crops. Along with products we grow we also stock over 1000 products from fresh fruits & vegetables, dairy, cheese, grocery, household and alcohol ranges. Traditionally we were a supplier to restaurants and hotels and had to rapidly pivot our supply chain to providing contactless deliveries direct to the public.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.4

All reviews

(4,306)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

Most of my order did not turn up

Most of my order did not turn up. They promised to redeliver the next day and nothing arrived, neither did I hear anything from the company. I called several times and emailed and got no reply. As yet I’ve had no product and no refund so I would not recommend this company and would not use them again. Now I have to get to the shops myself and buy rubbish supermarket cheese for our Christmas Day cheeseboard when I’d tried to be organised and get something special. Very disappointing indeed.

22 December 2023
Unprompted review
Rated 4 out of 5 stars

Goods all there

Goods all there, arrived and delivered per instructions.
Only disappointment was some physalis had turned mouldy.

27 November 2023
Rated 5 out of 5 stars

Quality Potato’s received on time.

Delivered on time and as described by a friendly driver. Potato’s are large and in good condition. I’m very pleased with my order and will purchase from them again, taking advantage of the 20% discount on my next order, which I received for making my first order with them. Excellent!!!

28 November 2023
Rated 5 out of 5 stars

Very good service

Very good service. The squash were a very reasonable price, quickly delivered. I needed to contact customer service about an issue which was not their fault, and they couldn’t have been more helpful and quickly resolved it. Highly recommended for quality home delivery.

21 November 2023
Unprompted review
Rated 5 out of 5 stars

A nice early delivery

A nice early delivery, the produce is excellent. I’ve used Watts farm before and will certainly continue doing so.
I would highly recommend Watts Farm.

29 October 2023

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