Shop Simon Reviews 1,703

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,435 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent prices and the high quality of the products received. Many people are also very satisfied with the delivery service, noting that items arrive quickly, are well-packaged, and often exceed expectations. The ordering process is generally described as easy and seamless. However, some people were dissatisfied with certain aspects of their product and order experiences. There were occasional reports of receiving defective or incorrect items, or products that did not match their descriptions. Some customers also mentioned issues with delivery, such as missing tracking numbers or problems with address changes, and a few expressed concerns about additional charges like taxes or mandatory insurance coverage.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the excellent quality, accurate... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting fast shipping and... See more

Price

Customers consistently note positive experiences with price, often highlighting great deals, competitive... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the ease of ordering, fast shipping,... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of products,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ive always had good experiences with shop.simon. this time the sneakers i ordered, fulfilled by adidas, were totally lopsided. They wouldnt have even fit the same, they were visually super differen... See more

Company replied

Rated 4 out of 5 stars

The material is very good, I liked it a lot. The only thing I don't like is that I'm buying from Ecuador and it's being shipped to a warehouse in Miami, and they're charging me taxes. They didn't do t... See more

Company replied

Rated 4 out of 5 stars

The site provides very good service, however I have missed items from my shipment. The security tape on the box is usually disturbed. I enjoyed the site overall 😊

Company replied

Rated 5 out of 5 stars

I absolutely love shop Simon! I’ve found well priced active wear along with really beautiful dresses for outings at exceptional prices. I’ve never been disappointed! I tell everyone to shop here. 10... See more

Company replied


4.2

Great

TrustScore 4 out of 5

2K reviews

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Rated 5 out of 5 stars

Great product as listed and shipping…

Great product as listed and shipping was fast!

28 April 2026
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Reply from Shop Simon

We're so happy to hear that you received a great product as listed with fast shipping! We appreciate your positive feedback very much.

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 4 out of 5 stars

Love the deals on the soccer balls as…

Love the deals on the soccer balls as my kids play. Will be looking to order more products in the future. Easy to order and deliver is on time as well.

28 April 2026
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Reply from Shop Simon

We're happy to hear that you love the deals and that ordering was easy. We appreciate your feedback and are glad the delivery was on time. We look forward to your future orders!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

All my items come good

All my items come good

28 April 2026
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Reply from Shop Simon

We're happy to hear that you received your items in good condition. We appreciate your positive feedback and thank you for your time.

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

Easy ordering, great price, super fast delivery!

The ordering process was very easy, the price was great and my shoes arrived so fast!!

21 April 2026
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Reply from Shop Simon

We're happy to hear that the ordering process was easy, the price was great, and your shoes arrived so fast! We appreciate your positive feedback.

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

I got what I wanted in the right size

I got what I wanted in the right size, due to availability of products and sizes. I received the package quickly and it was well protected. The shirt was beautifully wrapped and totally without wrinkles. The price was excellent.

28 April 2026
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Reply from Shop Simon

We're happy to hear that you found the product you wanted in the correct size. We appreciate you noting the quick delivery and excellent protection. It's great to know you were pleased with the wrapping and the price. Thanks for your feedback!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 2 out of 5 stars

Shoes were too small

Shoes were too small. Possibly shrunk from sitting in carrier truck for 24+ hours.Shipping was delayed multiple times

21 April 2026
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Reply from Shop Simon

We appreciate your feedback and are sorry the shoes were too small. We'll investigate the delayed shipping and potential sizing issues. Thank you for your time.

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars
Shop Simon logo

Reply from Shop Simon

We appreciate your positive feedback; we are so glad you are happy with our great product and its attractive price!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

The purchase was real easy and the…

The purchase was real easy and the delivery was very quick.

21 April 2026
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Reply from Shop Simon

We're happy that the purchase was easy and the delivery was quick. We appreciate your positive feedback!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

Great price point on the Adidas shoes…

Great price point on the Adidas shoes and speedy shipping to boot!

28 April 2026
Shop Simon logo

Reply from Shop Simon

We're happy you found the Adidas shoes at a great price and that we got them to you quickly! Thanks for your positive feedback!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

This transaction was flawless

This transaction was flawless. I got exactly what I ordered and it was shipped quickly. I have received it and am happy with my purchase.

28 April 2026
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Reply from Shop Simon

We're happy to hear that you received exactly what you ordered and that it was shipped quickly! We appreciate you letting us know you are happy with your purchase. Thanks!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

I will purchase from them again :)

My first time ordering a necklace through ShopSimon and it came in a timely manner, very beautiful, and the price is definitely worth it.

28 April 2026
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Reply from Shop Simon

We're happy to hear that your first necklace order arrived promptly and was beautiful! We're so glad the price met your expectations. Thank you for your positive feedback!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 1 out of 5 stars

received an item from Amazon and the…

received an item from Amazon and the bag is wrinkle and dirty

28 April 2026
Shop Simon logo

Reply from Shop Simon

We regret that the item arrived wrinkled and dirty. We'll investigate to prevent this issue from recurring. Thanks for the feedback.

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

The prices are always good.

The prices are always good.

28 April 2026
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Reply from Shop Simon

We appreciate you noticing our good prices, and we're so glad that you are happy with them!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

Easy to use

Easy to use, with excellent products at good price

28 April 2026
Shop Simon logo

Reply from Shop Simon

We're happy you found it easy to use and that you liked our excellent products at a good price. We appreciate your positive feedback!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

Came on time and fit perfectly

Came on time and fit perfectly ! Everything was good !

21 April 2026
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Reply from Shop Simon

We're so happy that the item came on time and fit perfectly. We appreciate you letting us know about your positive experience!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

Great prices and great delivery

Pricing discounts and quality

22 April 2026
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Reply from Shop Simon

We appreciate your feedback on our pricing and quality. We're happy to hear that you find value in what we offer to you.

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 1 out of 5 stars

I bought few things with…

I bought few things with protection.Because of final sale, item with whole I couldn't return even I had that extra plan protection where it says I can. Then ,next time, I bought a pants without that seal free option. Pants came as beige color-not BROWN as described. I couldn't complain again. Customer service does not egzist.Everything is total spam. You should see how Belk handle customers! Shame on you

27 April 2026
Shop Simon logo

Reply from Shop Simon

We regret that you experienced issues with your protection plan and a color discrepancy with your order. We appreciate you bringing this to our attention. We'll review our policies and descriptions to improve our service.

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 5 out of 5 stars

Smooth purchase and fast shipping

Smooth purchase and fast shipping. A great experience! Thank you!

20 April 2026
Shop Simon logo

Reply from Shop Simon

We're happy the purchase was smooth and shipping was fast, creating a great experience for you. We appreciate your positive feedback!

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

Rated 1 out of 5 stars

Your emails are out of control

Your emails are out of control. I don't remember signing up for your junk mail, but why do you have to send so many?!? It's obscene.

28 April 2026
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Reply from Shop Simon

We apologize that our email frequency is frustrating. We will review our email practices to ensure a better experience. Thank you for your feedback.

Contact onlinesupport@shopsimon.com if you have any further questions or issues.

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