While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Swimming Pool Supply Store
  2. Day Spa

Written by the company

Poolworld.dk – din specialist i Pool, Spa, Sauna og Udeliv siden 2006 Hos Poolworld.dk hjælper vi dig med at gøre drømmen om pool, spa, vildmarksbad eller sauna til virkelighed – uanset om du handler online eller besøger vores 3.000 m² store butik og showroom i Herrestrup, Odsherred. 🔹 Mere end en webshop Vi tror på, at det bedste valg træffes med begge hænder. Derfor inviterer vi dig indenfor i vores showroom, hvor du kan se, røre og opleve produkterne, før du beslutter dig. 🔹 Rådgivning i øjenhøjde Vi monterer ikke selv – men vi rådgiver ærligt og fagligt, så du får den løsning, der passer til dit behov. Har du brug for en montør, hjælper vi gerne med at henvise. 🔹 Tryghed og tillid Vi er e-mærkede og stolte af at blive vurderet højt af vores kunder. Du handler trygt, sikkert og med støtte fra et erfarent team, der er klar til at hjælpe dig hele vejen. 🔹 Personlig hjælp hele vejen Vi står klar med rådgivning, personlige tilbud og inspiration til dit næste projekt. Uanset om du drømmer om en pool i sommerhuset eller en sauna i baghaven – vi er med dig fra idé til virkelighed.


Contact info

3.4

Average

TrustScore 3.5 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Order cancelled, no problems

I changed my plans the next morning, cancelled my order. Was dealt with quickly so I thought that deserves a good review too

14 May 2025
Unprompted review
Poolworld logo

Reply from Poolworld

thanks.

Rated 5 out of 5 stars

Great customer care, even when things doesn't work out as expected.

We bought a hot tub stove, and the purchase was handled fast and professionally.
Later on we had a quality issue with the product purchased, and Poolworld did a great job at handling the issue, ultimately issuing a full refund.
Poolworld is on the top of the list, when it comes to customer support and product knowledge, and I can highly recommend them.

30 December 2019
Unprompted review
Poolworld logo

Reply from Poolworld

Hej Brian, tak for din anmeldelse. Vi er glade for at kunne hjælpe dig. Mvh Poolworld.dk Per

Show reviews in all languages. (92 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look