Ordered the incorrect size jacket
Ordered the incorrect size jacket, Alex was first class in helping me out. Finally a company who reply to you within minutes and help in any way possible. Alex any chance you can get us a win today, thank you.
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Ordered the incorrect size jacket, Alex was first class in helping me out. Finally a company who reply to you within minutes and help in any way possible. Alex any chance you can get us a win today, thank you.
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