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shop.logistics.org.uk Reviews 

215
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the simple online ordering process, mentioning how remarkably easy it is to find items and complete purchases without any hassle. People also appreciate the exceptionally fast delivery times, with many packages safely arriving the next day or within just a couple of days. Some people were dissatisfied with delivery scheduling and time frames, noting occasional issues where drivers struggled to locate addresses or missed promised arrival windows. Consumers additionally mentioned that carriage costs for smaller orders can sometimes feel surprisingly high when compared directly to the overall product purchase price.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the extremely fast next-day... See more

Order

Customers expressed great satisfaction regarding the order process, highlighting the ease of shopping online... See more

Service

People report positive experiences with service, consistently highlighting fantastic overall quality and... See more

Product

Customers consistently note positive experiences with product, highlighting quick dispatch times and items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time buying from logistics and it has been a very smooth easy experience and had next day delivery Well packaged Overall a fantastic service and would recommend to anyone Many thanks

Company replied

Rated 5 out of 5 stars

Delivered within 2-3 days of order. Great purchases. Very good prices. Wouldn't hesitate to order again. Thank you

Company replied

Rated 5 out of 5 stars

The online service was easy to follow, to locate the product and order the product. The product arrived before the advertised date and was as advertised. I will use this service again.

Company replied

Rated 5 out of 5 stars

Very good delivery time, product arrived in good condition even with the damage to the packing thus good packing clearly a factor to distribute your products safely. Although not a company buy each ye... See more

Company replied



Company details

  1. Safety Equipment Supplier
  2. also in
  3. Business to Business Service
  4. Protective Clothing Supplier
  5. Safety and Work Wear Store
  6. Tool Store
  7. Truck Parts Supplier

Written by the company

Welcome to Logistics UK Shop. Our online store is your one-stop-shop for all your compliance needs. We supply a wide range of products to meet compliance needs- from Driver Defect Pads for HGVs, vans, and more, to Sat Navs, Workwear and Vehicle Maintenance products. Along with Digital Tachograph Download Equipment like the DigiDL, to streamline operations and save time and money.

Free delivery over £100


Contact info

Promotion box for shop.logistics.org.uk

Logistics UK Shop

Explore our wide selection of high‑quality workwear.

4.5

Excellent

TrustScore 4.5 out of 5

215 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(215)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst and ignorant company ever

I order it by phone, they never made it in time frame lady said. They worst company ever dont buy from them

2 December 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

I understand that you were advised before ordering that our delivery timescale was within 48 hours and our cut off was 2pm for orders to be despatched the same day. As explained to you over the telephone your order was placed at 14.26 on the 1st so would not be despatched that day - it was despatched on the 2nd and was delivered to you on the 3rd - so it was delivered next day to you and well within our advised delivery time frame of 48 hours.

Rated 3 out of 5 stars

Would be 5 stars if only for one thing

Would be 5 stars if only for one thing

I’ve used them before and no problem at all. Overall they’re a good company however when I rang about my latest order, the woman on the phone had a MAJOR attitude problem! How someone can work speaking to customers and be that rude is beyond me. She’s an embarrassment to the company. Such a shame

4 November 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thank you for your feedback we will investigate this further for you.

Rated 5 out of 5 stars

Knowledge of product

Helpfulness and knowledge of product

22 October 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Many thanks for proving this feedback - greatly appreciated.

Rated 5 out of 5 stars

Fast delivery

21 October 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thank you for your feedback - good to hear our delivery partners are doing a great job.

Rated 3 out of 5 stars

blah

Annoying emails asking for reviews

22 September 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thanks Andy for your feedback - Trust Pilot will send an email to ask you to review the product - if you are receiving multiple emails please let us know and we will look into this further.

Rated 2 out of 5 stars

DPD sent a message yesterday at 3pm…

DPD sent a message yesterday at 3pm saying that they cannot find us. They are here 2/3 times per week. These documents were needed for this morning and still haven't arrived.

3 October 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Hi Tony we are very sorry to hear about your issues with DPD - we have raised this with them - unfortunately although you say you have deliveries all the time if the driver is different and doesn't know the area these things do happen - we are monitoring this with DPD to ensure these situations do not arise again. Thank you for bringing this to our attention

Rated 5 out of 5 stars

Easy process, no issues

Quick delivery again with no issues.

23 September 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thank you Steven for your feedback, we are glad to hear you are impressed with our service.

Rated 2 out of 5 stars

Product is fine

Product is fine, courier service you use is rubbish.
People on site to take collection but took to Post Office instead. Didn't deliver on day stated. Need to look at your delivery partners.

12 August 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thank you for your feedback regarding the delivery which we will address with DPD - pleased to hear that the product is to your satisfaction.

Rated 2 out of 5 stars

very expensive

11 August 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thank you Kevin was very nice to speak to you regarding this and as advised please call us when you next order and we will organise this for you.

Rated 5 out of 5 stars

speedy delivery

speedy delivery, great service

7 August 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Great to hear this thank you for sharing this positive feedback

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