LIND Reviews 

1,392
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, helpfulness, and extensive knowledge. Many people appreciate the smooth buying process, whether online or in-store, and the prompt, well-packaged delivery of products. However, some customers also noted issues with service departments, citing instances where they had concerns about the necessity of repairs or experienced unresolved problems after a service. A few other people also felt that staff lacked knowledge about products or were rude, leading to a negative experience.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as excellent and professional from... See more

Product

Customers consistently note positive experiences with product, often describing items as described, great,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery.... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hands down one of the best motorcycle dealership experiences I’ve ever had. From the moment I called and walked into the showroom, I was greeted with genuine enthusiasm and professionalism. Scott... See more

Rated 5 out of 5 stars

My wife purchased a bike from Lind - Yamaha Newmarket, where Pierre provided excellent service. I felt sorry for him, as he patiently answered all our questions. I was impressed by his extensive knowl... See more

Rated 5 out of 5 stars

Buying on line made easy by Lind, very good communications, great packaging for product, will buy from them again and highly recommend. Be aware they used DPD LOCAL which there was no option for... See more

Rated 5 out of 5 stars

I went to Triumph Watford to look at some bikes, after deciding to do my DAS course to get my A licence. I was greeted by Ram, and he helped me choose my bike. I told him what I was looking fo... See more

Company replied


Company details

  1. Motorcycle Shop
  2. Ducati Dealer
  3. Harley-Davidson Dealer
  4. Triumph Motorcycle Dealer
  5. Used Motorcycle Dealer
  6. Yamaha Motorcycle Dealer

Written by the company

At LIND, we are passionate about delivering a highly personalised motorcycle shopping experience, whether you visit us in-store or online. Our online store is stocked with thousands of high-quality motorcycle products, including premium ridewear, casual clothing, motorcycle accessories, aftercare essentials, and genuine parts from top brands. With nine motorcycle dealerships across the UK, we are proud to represent Triumph, Harley-Davidson®, Ducati, and Yamaha, offering an extensive range of new and used motorcycles, expert advice, and outstanding customer service. Whether you're searching for your next motorcycle, need specialist servicing, or want to customise your bike, our fully trained and highly skilled technicians ensure the best care, from routine maintenance and repairs to performance upgrades and bespoke customisation. When you visit one of our LIND dealerships, you’ll always receive a warm welcome—stop by for a chat, browse our latest models, and enjoy a cuppa on us. Stay connected with us on Instagram, Facebook, and YouTube, where we share daily updates, exclusive offers, and the latest motorcycle news, so you never miss a thing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,392)

66 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lind BMW Motorrad

I ordered a cam chain tensioner from Lind. It was delivered in super quick time by DPD. Excellent price and very efficient.
I would definately recommend Lind. Thank you.

29 January 2025
LIND logo

Reply from LIND

Thank you for your wonderful feedback! We’re so pleased to hear that your cam chain tensioner arrived quickly and at a great price. Your recommendation means a lot to us, and we truly appreciate your support!

Beth - LIND Experience Team

Rated 5 out of 5 stars

First class service from Lind

Beautifully packaged and delivered to my drop off point. The Merlin Torsten leather jacket is absolutely perfect in every way: fit, colour and style - great price too. Looking forward to some decent riding weather soon to see how it performs.

3 February 2025
LIND logo

Reply from LIND

Thank you for your fantastic review! We’re delighted to hear that you’re happy with the Merlin Torsten leather jacket, from the fit and style to the great price. It’s great to know the packaging and delivery met your expectations too. Here’s hoping for some perfect riding weather soon so you can enjoy it to the fullest!

Beth - LIND Experience Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast & efficient!

3 February 2025
LIND logo

Reply from LIND

Thank you for your kind words! We’re so pleased to hear you were happy with our fast and efficient service.

Beth - LIND Experience Team

Rated 5 out of 5 stars

Just bought the Trident 660 Triple…

Just bought the Trident 660 Triple Tribute, very happy, great service as ever and Vince Thornhill couldn't of been more helpful and made the p/ex and purchase of the new bike very straightforward, happy days.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Great prices

Great prices on outer wear. Bought a Merlin shirt on the Sale website, good communication all the way through, branded packaging and fast delivery. What’s not to like?

1 February 2025

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