Fuzzball Reviews 

175
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that their cats truly adore the food, specifically praising the high-quality ingredients, fresh smell, and noticeable improvements in their pets' overall health and shiny coats. Many people also appreciate the convenient subscription options, fast delivery services, adorable packaging, and helpful free gifts included in their boxes. However, some people mentioned issues with orders and shipping delays. A few reviewers experienced missing confirmation emails, delayed trial boxes, or unexpected items arriving instead of what they actually purchased. Additionally, a small number of customers noted that their pets were occasionally picky or refused certain specific flavors.

What people talk about most

Product

People report positive experiences with product, highlighting high quality ingredients and noticeable health... See more

Quality

Consumers find quality to be positive, noting that the cat food features a high meat content and looks and... See more

Order

Users describe ambiguous interactions with order, highlighting both positive and negative experiences. Many... See more

Subscription

Reviewers mention ambiguous feedback about subscription, as experiences with the service vary significantly.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive promptly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Sphynx loves her biscuits, and loves her Albert Fuzzling toy even more! Having a subscription is handy as it means we never run out and can manage the deliveries easily if we need to postpone a box... See more

Company replied

Rated 5 out of 5 stars

My cat is absolutely obsessed! She use to graze all day long but since making the switch she scoffs her food down instantly and never lets us forget when dinner time is. Since starting fuzzball she ha... See more

Company replied

Rated 5 out of 5 stars

UPDATE: Fuzzball representative called me directly following my review. I explained the issues I came across and these wore resolved quickly and efficiently. Super friendly and put me at ease. Rece... See more

Company replied

Rated 5 out of 5 stars

My cat has an extremely sensitive stomach and has been on a gastrointestinal diet for a long time but it was very expensive to maintain. I decided to give fuzball a try and surprisingly its been reall... See more

Company replied


Company details

  1. Pet Store

Written by the company

Proper food for all catkind.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

175 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(175)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

Best cat food on the market by miles

Best cat food on the market by miles! My cat loves it and is amazing quality. Great service, fast delivery and super easy well designed website.

9 June 2026
Unprompted review
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Reply from Fuzzball

Thank you for such a fantastic review. We're delighted to hear your cat is loving the food and that you've had a great experience with both the service and delivery.

It's also lovely to hear the website has made managing everything nice and easy. Thanks for being part of the Fuzzball family.

Rated 5 out of 5 stars

Mango adores fuzzball and has from the…

Mango adores fuzzball and has from the beginning. We ordered most of the top cat food brands as samples and fuzzball is the one for him. Smells and looks good enough to eat ourselves ( husband says the cat us fed better than him) his coat is amazing, poos dont smell (much) and best of all he doesn't wake me up at 3am because hes hungry again. To top all this off he always gets a little treat from fuzzball in his monthly subscription, saves me trying to find decent cat food in the supermarkets . Thank you.

8 June 2026
Unprompted review
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Reply from Fuzzball

Thank you so much for the fantastic review. We're thrilled Mango is thriving on Fuzzball, and we're especially pleased to hear you're enjoying the convenience of having his favourite food delivered straight to your door.

Rated 5 out of 5 stars

My cats are extremely fussy

My cats are extremely fussy and will only eat real fillets of meat types of cat food, limited to just "Seriously Good" for a long time, but then my female cat stopped eating that too so I thought I'd give Fuzzball a go and she is finally eating decent amounts of wet food again! Both cats have decided they only like fishy foods now but they really don't like shrimp so I'd end up with unwanted packets of food from the other brand as it's comes in a multi pack. I love that I can choose which flavours with Fuzzball with no waste (except for all the cans of chicken I have... obviously they decided they didn't like it AFTER I ordered more because they enjoyed the chicken so much in the trial box) and bypass the ones they don't like. Their favourite is the mackerel and squid!

28 May 2026
Unprompted review
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Reply from Fuzzball

Thank you for sharing your experience. We know how challenging it can be catering to fussy cats, so we're delighted Fuzzball has been a hit and that the pick-and-mix options help keep everyone happy.

Rated 5 out of 5 stars

My cat Marnie is the fuzziest cat ever…

My cat Marnie is the fuzziest cat ever and has never had a good appetite, until Fuzzball food. I am really shocked when she now clears her dish. My daughter showed me the content in most cat food and is on average 4% of meat/ chicken. The quality of fuzzball is around 80% so I now have a win win situation. Marnie loves her food and it is so much better for her. The team reply to my emails within a day. Excellent company and I wish you every success 🐈‍⬛

5 June 2026
Unprompted review
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Reply from Fuzzball

Thank you for such a wonderful review. We're thrilled Marnie is enjoying her meals so much, and it's lovely to hear our team has been able to help along the way. 😸

Rated 5 out of 5 stars

Useful & reliable subscription service…

Useful & reliable subscription service for high meat content dry cat food which thankfully our fussy cat will eat! (She won't eat wet food, or quite a few other options). Very helpful staff, when sorting out best product for us & very reasonable prices.

1 June 2026
Unprompted review
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Reply from Fuzzball

Thank you for sharing your experience. We know how challenging it can be catering to fussy cats, so we're delighted Fuzzball has been a hit and that the pick-and-mix options help keep everyone happy.

Rated 4 out of 5 stars

Flexible choices

My old cat wasn’t too impressed with the wet food but he LOVES the dried food so it’s good that you can tailor your order easily to suit your cat’s palate

2 June 2026
Unprompted review
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Reply from Fuzzball

Thank you so much for your kind words. Knowing we've won over a fussy cat and made life a little easier for you is exactly why we do what we do. 😸

Rated 1 out of 5 stars

I need to cancel and I carnt!

I have tried and tried to cancel my subscription to no avail, I have tried to contact you nothing,
It keeps saying to log in I need a code via email that I never get so I cannot cancel my subscription the right way!
I want to cancel and it seems your doing everything but let me!

27 May 2026
Unprompted review
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Reply from Fuzzball

Hi there, sorry to hear you were having some trouble logging in. Can you please reach out to us at help@fuzzball.club so we can sort this for you asap!

Rated 5 out of 5 stars

I adopted my maine coon cat from…

I adopted my maine coon cat from someone who was feeding him on cheap market food fish in jelly -I wouldn’t name it here, food that is supposedly ok but full of sugars and other things that makes a cat addicted to it, but not for big cats like my Simba.
At home I discovered that Simba won’t eat and his breath was very smelly.. so, when I checked my cat teeth I discovered he has gingivitis.After 2 months of trying and spending lots of money on new cat food high in proteins I was nearly the end of my hopes, when I discovered Fuzzball on some advertising on social media, so I said to give a try. With some luck I ordered the trial pack and when arrived, Simba accepted right away the food. Still on the fish though only, but its like I finally won over his addiction, thanks to Fuzzball! He also loves freeze-Dried chicken Treats and now we’ re trying chicken with tuna and salmondry food that is also seems to be well tolerated by him. In the meantime, his teeth condition has improved significantly(of course along with other treatments) and his appetite is getting better.

12 May 2026
Unprompted review
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Reply from Fuzzball

Thank you so much for the support! Hearing that your Fuzzball is thriving on the food means everything to us.

Rated 5 out of 5 stars

Had the trial pack which is a great way…

Had the trial pack which is a great way to test all the flavours. My Gino quickly made his preference known - chicken and chicken mix only. No fish thank you! He also loves the dried chicken treats and wont start his food without a sprinkle on top! Cheeky boy:) I was a bit confused with the website when trying to amend to Chicken only recipes, however the helpful assistance via email set me on the right track. Thank you!

19 May 2026
Unprompted review
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Reply from Fuzzball

Happy to hear your Fuzzball is enjoying all the noms!

Rated 5 out of 5 stars

My cat Bella absolutely loves Fuzzball…

My cat Bella absolutely loves Fuzzball products, particularly the freeze dried salmon treats. Highly recommend 🩷

1 May 2026
Unprompted review
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Reply from Fuzzball

Thank you for taking the time to leave such a kind review! We’re thrilled to have your Fuzzball as part of the family 😸

Rated 4 out of 5 stars

Good quality food with a lot of variety and high protein

Just finished the trial and got the monthly subscription. My cat loves the tins of fish varieties but so far not keen on the chicken but probably as we give him this fresh usually as a treat. He does really enjoy the dried food and I'm happy with the protein content. Hopefully this will improve his health, will see how it goes as have just started him on it. The subscription process seems fine and I did have the option to make amendments. All in all would recommend trying this and the customer service is great so far.

22 May 2026
Unprompted review
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Reply from Fuzzball

We’re so happy to hear your Fuzzball is enjoying everything! Thank you for sharing your experience with us.

Rated 5 out of 5 stars

Great company

Great company, our cats are super fussy but they love Fuzzball. Highly recommend!

22 May 2026
Unprompted review
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Reply from Fuzzball

We’re so happy to hear your Fuzzball is enjoying everything! Thank you for sharing your experience with us.

Rated 5 out of 5 stars

My Siberian cat absolutely loves it

My Siberian cat absolutely loves it, not only the wet food but also the chicken bites which are his favourite snack ever!

21 May 2026
Unprompted review
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Reply from Fuzzball

This is exactly why we started Fuzzball. So glad your furry little Fuzzball is loving the food 😸

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery. Matilda loves her purple Fuzzball toy, and I’m really happy with the quality of the cat food as well. Would definitely recommend!

20 May 2026
Unprompted review
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Reply from Fuzzball

So happy to hear things are going well with your Fuzzball! Thank you for the kind words 😸

Rated 5 out of 5 stars

Zeffie loves Fuzzball!

I’ve been using Fuzzball for nearly a year now and my cat Zeffie loves it. Her favourite treats are the dried chickens one and the wet food always get devoured - I love that you can actually see the pieces of meat in the tins when you open it! Would definitely recommend

21 May 2026
Unprompted review
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Reply from Fuzzball

Thank you so much for the support! Hearing that your Fuzzball is thriving on the food means everything to us.

Rated 5 out of 5 stars

Best cat food!🐾

Great food! My cat absolutely loves it. They also do freeze dried chicken treats and he’s obsessed. Would definitely recommend if you want your cat to eat healthier without the hassle of prepping!🐾

21 May 2026
Unprompted review
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Reply from Fuzzball

We’re so happy to hear your Fuzzball is enjoying everything! Thank you for sharing your experience with us.

Rated 4 out of 5 stars

Great tins of wet food that actually…

Great tins of wet food that actually look like real food, high quality and lovely packaging. Both my cats loved each variety. 4 stars only as pricing for the products may be steep if you have more than 1 cat so 5 stars otherwise as a way to diversify your cats meal times and give quality food on top.

Our usual go to are the dried treats also 100% meat/fish and loved by my cats.

Have yet to try the tofu litter but looking forward to seeing how cats go on!

15 April 2026
Unprompted review
Fuzzball logo

Reply from Fuzzball

Thank you for taking the time to leave such a kind review! We’re thrilled to have your Fuzzball as part of the family 😸

Rated 5 out of 5 stars

Fuzzball is definitely the best food on the market!

I have been using Fuzzball now since my kitten was 12 weeks old and I have had no issues at all!
Their food is amazing quality and contains everything my kitten needs to grow up and be healthy, I used to use brands with a much lower meat content and you can definitely see the difference in my cats coat quality and energy levels, he always runs straight to the bowl when there’s Fuzzball in it.
The subscription service is also very convenient because it means I can switch up exactly what I need every month and get it delivered straight to my door, my Maine Coon kitten, Wambus doesn’t like Tuna but that’s not a problem at all because I can order exactly what he prefers, he gets one tin of beef every day because that’s his absolute favourite and then I switch up between chicken, chicken and duck, mackerel and squid & mackerel and shrimp as his second tin and he scoffs it all down every time. It’s absolutely worth every penny, plus you get free gifts in certain boxes too as you continue to order which is a great bonus! I recommend Fuzzball to everyone who asks for cat food recs, Wambus has definitely found his for life food!

20 May 2026
Unprompted review
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Reply from Fuzzball

Thanks so much for the lovely review! We’re so happy your not so little Fuzzball is enjoying the food 😸

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service from Jacob today with the sprinkles issue! the food quality is great and my cat loves it!

19 May 2026
Unprompted review
Fuzzball logo

Reply from Fuzzball

Happy to hear your Fuzzball is enjoying all the noms!

Rated 1 out of 5 stars

Awful litter

This review is for the Fuzzball Tofu litter only. The food is great, the litter is not! After just a couple of days the whole house and litter tray stank of ammonia, had to throw the whole lot away and replace with my usual brand of tofu litter. Waste of money, do not recommend the litter at all.

11 May 2026
Unprompted review
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Reply from Fuzzball

Hello and thank you for your feedback! We're always looking at ways to improve our products and genuinely appreciate any and all responses we get. Also really happy to hear that your Fuzzballer is enjoying the food even if the litter wasn't a hit!

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