Although the ordering process was fast and simple with no issues. I personally feel the 2 week waiting is a bit long. I know I'm unaware of the reasons behind this, but as a consumer, I would like my... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was sceptical about these strips and didn’t expect to have white teeth straight away but I can see a huge difference after one 30 min trial. So happy, best tooth whitening product. Would highly recomm... See more
Company replied
Wow these are definitely the best ever!!! I got my teeth professionally bleached and Dr Dent strips have blown the professionally treatment out of the water for me....i also had them done at my Den... See more
Company replied
I have several Dr Dent Products (Toothbrush, Whitening Strips and Whitening Kit) an they're all solid and I have seen the results to match. I recently begin using their strips again and within 4 d... See more
Company replied
Company details
Written by the company
DR.DENT is a UK oral care brand focused on one thing: teeth whitening that actually works. We develop whitening strips, toothpaste, mouthwash, and other oral care products, all built on the same principles: effective formulas, no gimmicks, and fair prices. Our purple colour-correcting range neutralises yellow tones on contact while active whitening ingredients work beneath the surface, delivering both immediate and long-term results. We're an independent brand. No corporate backing, no celebrity investors. Our growth has come from customers sharing genuine results and returning for more. That only happens when products deliver on their promises. Everything we make is designed to be enamel-safe, gentle on sensitivity, and simple to use. No complicated routines or exaggerated claims. Just oral care that does what it says it will. Our customer service team is UK-based and committed to resolving any issues quickly. If something isn't right, we make it right. DR.DENT Whitening you can trust.
Contact info
United Kingdom
- support@drdent.co
- shop.drdent.co
4.3
Excellent
811 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordering is a simple process
Ordering is a simple process, fast delivery well packed . Only used product once so far but can already feel how much cleaner my mouth feels.
18 February 2026
Unprompted review
Reply from DR.DENT
Hi Tracey,
Thank you for your feedback. I’m glad the ordering felt simple and that everything arrived quickly and well packed.
It’s great to hear you’re already noticing a fresher, cleaner feel.
Best regards,
Nicole
DR.DENT Customer Service
Reply from DR.DENT
Hi Aaron,
Thank you for your kind review. We’re really pleased to hear you’re happy with the product.
If you ever need any tips while using it, we’re always here to help.
Best regards,
Nicole
DR.DENT Customer Service
Immediate whitening
Quickly delivered. Tried straight away, opted to leave for 45 minutes. Removed strips and swilled mouth. I can see an improvement straight away. Looking forward to the results after 7 days.
18 February 2026
Unprompted review
Reply from DR.DENT
Hi David,
Thank you for sharing your experience. It’s great to hear you noticed an improvement straight away and that delivery was quick.
For steady results over the week, applying to dry teeth each time can really help.
Best regards,
Nicole
DR.DENT Customer Service
Reply from DR.DENT
Hi Aman,
Thank you for your kind words. It means a lot to hear you were happy with the customer service.
If you ever need any help or tips, we’re always here for you.
Best regards,
Nicole
DR.DENT Customer Service
I have been using the strips for a week…
I have been using the strips for a week now and have to say the second you remove the strips you can see white teeth once cleaned and removed the excess purple the teeth appear to be the same colour. Will try another week but not holding out any hope.
24 January 2026
Unprompted review
Reply from DR.DENT
Dear Phil,
Thank you for sharing your experience. I understand how disappointing it is to keep using the strips and not feel confident about the result, especially after giving them a full week.
With the purple strips, the visible colour can sometimes look stronger at first, but if the result still isn’t what you expected, we don’t want you to be left unhappy.
We’re happy to sort this for you with a full refund. Please contact the customer relations manager directly at dan.ceban@drdent.co with your order number and a screenshot of this review, and we’ll resolve this as quickly as possible.
Best regards,
Nicole
DR.DENT Customer Service
Purple strips are poor quality
Quick delivery is the only positive which gets a two instead of a one star.
The purple strips do not stick onto the teeth properly and leave lots of purple residue which is a pain to fully remove. They move around too much in the mouth to fully assess if they’re effective or not.
Been offered a refund so I will see how long that takes.
30 January 2026
Unprompted review
Reply from DR.DENT
Dear David,
Thank you for taking the time to share your experience. I understand how frustrating it is when the strips don’t stay in place and leave residue, especially when you were hoping to properly assess the results.
With adhesion issues, a few small adjustments can sometimes help:
• Wait 30 minutes after brushing, then dry teeth until squeaky
• Apply from the centre and press along the edge before folding behind the teeth
• Keep lips slightly open for the first minute
• Trim 2–3 mm if the lower strip feels too large
As mentioned, a refund has already been offered and will be processed. If you need an update or further help, please contact dan.ceban@drdent.co with your order number and a screenshot of this review so we can make sure everything is handled promptly.
Best regards,
Nicole
DR.DENT Customer Service
Whitening strips that don’t conform to claims
The teeth whitening strips are too flimsy, non adherent and don’t whiten at all. The most annoying fact is that the company do promise a full refund to customers disappointed with the the results, or in fact no results. I have been contacting this company since November 2025, and in spite of pestering them with requests for the refund they promise, nothing happens. Their only response seems to be repeatedly asking for order numbers, etc.
1 November 2025
Unprompted review
Reply from DR.DENT
Dear customer,
I’m very sorry to hear how frustrating this has been and understand why you’re upset, especially after being promised a refund. That is not the experience we want anyone to have.
We do want to resolve this properly and without any further delay.
Please contact the customer relations manager directly at dan.ceban@drdent.co with a screenshot of your Trustpilot review and your order number. Once received, we will process a full refund for you as quickly as possible.
Thank you for bringing this to our attention. We will make sure this is sorted promptly.
Best regards,
Nicole
DR.DENT Customer Service
Despite my prior review and dr dent…
Despite my prior review and dr dent telling me they’d refund me they have fully ignored my email since I sent this it is utterly disappointing that a company would do this I would not recommend them to anyone
23 January 2026
Unprompted review
Reply from DR.DENT
Dear customer,
I’m very sorry to hear this and understand how upsetting it is to feel ignored after being told a refund would be arranged. That’s not the experience we want anyone to have.
We do want to resolve this properly and as quickly as possible.
Please contact the customer relations manager directly at dan.ceban@drdent.co with a screenshot of your Trustpilot review and your order number. This will allow us to locate your case immediately and take the right action without any further delay.
We appreciate you bringing this to our attention and will make sure it’s sorted as soon as we hear from you.
Best regards,
Nicole
DR.DENT Customer Service
Mislead & Now have a Subscription?
The advertisements CLEARLY suggest, a first time application, Bright, White Teeth. Even reading quite “positive reviews” this is NOT the case.
They need to Review the Legitimacy of their order forms - seemingly I have a subscription?!, but never intended to subscribe - so how would that happen - I’m not a fan of the sneaky route sellers can take to “wangle a subscription” without being VERY CLEAR that it has been done above board & in a fair way!
8 January 2026
Unprompted review
Reply from DR.DENT
Dear customer,
I’m sorry to hear about your experience and how this has come across. I understand your concern about both the results and the unexpected subscription, and we want to put this right for you.
We can cancel the subscription immediately and process a full refund for you.
Please contact dan.ceban@drdent.co with your order number so this can be handled directly and resolved as quickly as possible.
Best regards,
Nicole
DR.DENT Customer Service
Very good
First time using them after doing a lot of research. Started on 30 mins cos I was a scarey cat! Noticed a difference in a few days, after a week I'm doing 60 mins, looking so much whiter. Can anyone tell me how often these can be used again, say in a few months if the white starts to fade
29 December 2025
Unprompted review
Reply from DR.DENT
Hi Jane,
Thank you for sharing your experience. It’s great to hear you took your time, built up gradually, and are happy with how much whiter your teeth look now.
For maintenance later on, many customers simply do a short top-up when they feel the brightness starting to fade. Going gently and listening to your teeth usually works best.
Best regards,
Nicole
DR.DENT Customer Service
I noticed a difference the first time I…
I noticed a difference the first time I used it! Thrilled.
4 January 2026
Unprompted review
Reply from DR.DENT
Hi Elizabeth,
Thank you so much for sharing this. It’s great to hear you noticed a difference from the very first use and felt thrilled with the result.
For best ongoing results, applying to dry teeth each time really helps.
Best regards,
Nicole
DR.DENT Customer Service
Rip off
Bought on line now another amount charged to my credit card as supposedly I
Have a monthly subscription. Dont trust this company
15 December 2025
Unprompted review
Reply from DR.DENT
Dear customer,
I’m sorry to hear about this experience. I understand how upsetting it is to see an unexpected charge.
We can sort this quickly. Your subscription can be cancelled straight away and any incorrect charge refunded.
Please email support@drdent.co with your order number and the issue so we can action this for you as soon as possible.
Best regards,
Nicole
DR.DENT Customer Service
Good product
Took a bit of getting used to and only noticed a slight change after using the strips. However, it is a good product and I would recommend this company to anyone.
22 December 2025
Unprompted review
Reply from DR.DENT
Hi Pam,
Thank you for taking the time to share your experience. It’s helpful to hear that the results felt gradual and that you’d still recommend us.
Many customers prefer a more natural-looking change, and consistency usually helps build on that over time.
Best regards,
Nicole
DR.DENT Customer Service
Reply from DR.DENT
Hi Nat,
Thank you for your review. It’s great to hear the strips worked well for you and that you saw a result after the first use.
For steady results, try applying them to dry teeth each time.
Best regards,
Nicole
DR.DENT Customer Service
Best Thing I bought for my teeth
7 December 2025
Unprompted review
Reply from DR.DENT
Hi Dogan,
Thank you for your lovely review. It’s great to hear the strips have been one of the best things you’ve bought for your teeth.
For steady results, try applying them to dry teeth each time.
Best regards,
Nicole
DR.DENT Customer Service
Great fast service so happy with…
Great fast service so happy with product and a little bit disgusted how much stuff you have in your mouth and don't realise- thank you! X
4 December 2025
Unprompted review
Reply from DR.DENT
Hi Jo,
Thank you for your lovely review. I’m really glad you’re happy with the service and the product. It’s funny how you don’t realise what builds up until you see the results, but it’s great to hear it helped.
If you ever need any tips while using the strips, just let us know.
Best regards,
Nicole
DR.DENT Customer Service
Unfortunately these are absolutely no…
Unfortunately these are absolutely no different to ones a quarter of the price. Also the bottom one is not shaped which makes it very difficult to stick on.
24 November 2025
Unprompted review
Reply from DR.DENT
Hi Julie,
I’m sorry to hear this has been disappointing for you. I understand how frustrating it is when the strips don’t sit properly, especially on the lower teeth.
A few small adjustments usually help with adhesion:
• Wait 30 minutes after brushing, then dry teeth until squeaky
• Press from the centre outward, then fold the strip behind the teeth
• Keep your lips slightly open for the first minute
• Trim 2–3 mm if the lower strip feels too large
We’re happy to replace the box or arrange a refund. Please email dan.ceban@drdent.co with your order number and a screenshot of your review so it reaches the customer relations manager directly.
Best regards,
Nicole
DR.DENT Customer Service
Great product definitely notice the…
Great product definitely notice the difference
22 November 2025
Unprompted review
Reply from DR.DENT
Hi Darren,
Thank you for your review. It’s great to hear you’re already noticing a difference with the strips.
For an even cleaner hold, try applying them to dry teeth before placing them on.
Best regards,
Nicole
DR.DENT Customer Service
Easy to order
Easy to order, quick delivery, was not sure about the strips but after first application I saw a difference, very pleased
15 November 2025
Unprompted review
Reply from DR.DENT
Hi Beverly,
Thank you for sharing this. I’m really glad the ordering felt simple and that you noticed a difference after the first use. It’s lovely to hear you’re pleased.
For an even cleaner hold, try applying the strips to dry teeth.
Best regards,
Nicole
DR.DENT Customer Service
Quick delivery
Quick delivery
Have been using Doctor Dent for over a year now delighted with the results 😁
18 November 2025
Unprompted review
Reply from DR.DENT
Hi Lynn,
Thank you for such a kind message. It means a lot to hear you’ve been with us for over a year and are still delighted with the results.
If you ever need any tips or guidance, we’re always here to help.
Best regards,
Nicole
DR.DENT Customer Service
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