I needed to replace 2 window handles for my 1980's Anglian bay window. The web site is useful in locating the type of replacement handles I needed/wanted.Spoke to customer service team because was uns... See more
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Hi, The on line order was straight forward but delivery was via second class post and took well over a week to be delivered. Strongly suggest first class post at these prices for 5 star customer sati... See more
The order was supplied soon after being placed. The part supplied was well packaged and in very good condition. Its fitting was straightforward and gave a great finish.
The products are excellent but it’s very difficult to find replacement fittings on the website. I’ve had to order replacement window handles a couple of times, and each time it was a very frustrating... See more
Company details
About Replacement Parts Shop - Anglian Home Improvements
Written by the company
Online Shop for Anglian Replacement Window and Door Parts
The Anglian Online Shop is a place to purchase replacement window and door parts. This includes window and door handles, sash window furniture, locking mechanisms and keys from the comfort of your home. You can also purchase door accessories, including cat flaps, letterboxes, house numbers, door knockers and security chains.
Anglian are a national company but with a strong local presence across the UK. For over 55 years, we have been helping Britain's homeowners transform their homes. We take standards and approvals very seriously and manufacture all our products to the relevant British Standards and seek approvals from rigorous third-party bodies to ensure we meet the highest of industry standards.
Please note that this is the Trustpilot page to review products bought from the Anglian Shop only.
Contact info
Customer Services, Liberator Road, NR6 6EU, Norwich, United Kingdom
- 0800 988 9398
- customer.services@angliangroup.com
- shop.anglianhome.co.uk
4.0
Great
1K reviews
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We didn't receive our order
We didn't receive our order, and are currently awaiting a replacement unit. On a positive note, the customer service team have engaged with us quickly and with empathy, assuring us they will resolve the issue quickly
6 February 2026
Exactly what I needed and price was good
11 February 2026
We had John Neale come to adjust are…
We had John Neale come to adjust are French Doors. As soon as he looked them he could see what a poor job the fitters had made of adjusting them so they would close easily. It did not take him long to adjust them so now they stay open close and close easily.
25 February 2026
Unprompted review
The part was what I expected
13 February 2026
I needed 3 replacement window handles
I needed 3 replacement window handles. I emailed my requirements and part number as from a previous order. They were delivered in about 5 days.
Special thanks to "Steph" if that is allowed!
P. O.
12 February 2026
Easy to order quality new parts
12 February 2026
Window handle from the ‘90s
Window handle from windows fitted in the ‘90s was easy to find on the website, stocked and available to order, and swiftly delivered. It was plain sailing to fit and i’m so relieved it was a trouble free experience!
11 February 2026
Quick delivery and good Customer Service
Quick delivery. Also Customer Service great when I had to return items as they were no longer necessary for me. Full refund received very quickly
3 February 2026
Return delayed
I had a very hard time getting money back on the return. Because those who received the return package did not process it on time and lost it, asking for proof of delivery. Luckly I sent it with a signature upon delivery with a delivery company and not with the Post Office.
3 February 2026
Ordered chrome window handles
Ordered chrome window handles. Speedy delivery. Weighty product. Fits well.
29 January 2026
Efficient and quick service
30 January 2026
Replacement window handles are now far…
Replacement window handles are now far superior to the original ones
20 January 2026
Perfect replacement handles
Perfect replacement handles, probably better than originals.
19 January 2026
Easy to find what I needed
Easy to find what I needed, quick to order and fast delivery
19 January 2026
Replacement window handles
Easy to order, delivery was quick enough for my purpose.
I chose Anglian as they were the original parts.
I knew the handle design was slightly different so I ordered a pair in order to match.
19 January 2026
I wanted a spare key for some old…
I wanted a spare key for some old Anglian UPVC windows. The chat room person was very helpful and recommended a product which I purchased but unfortunately did not work on the windows in question. I called again and again the person was very helpful and asked for purchasing reference which I was able to provide. It turned out that the purchase was originally made via a commercial arm of Anglian and I was given the email contact for the commercial contract section to chase up the original purchase records but unfortunately this time I didn't receive any response or acknowledgement. I eventually sourced keys from another company of locksmiths.
19 January 2026
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