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Shoelace Athlone Reviews 

266
•
TrustScore 4.5 out of 5

4.7

Shoe Store
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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, describing them as beautiful, high-quality, comfortable, and exactly as pictured, often noting their good value. People frequently highlight the exceptionally fast and efficient delivery service, with many receiving their orders quickly, sometimes even the next day. Reviewers also appreciate the excellent, straightforward service, finding the ordering process easy and mentioning helpful staff. Many consumers are pleased with the wide product selection, leading them to make repeat purchases and highly recommend the company. Overall, people are very happy with their purchases and express intentions to shop again.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing delight with their... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the good quality and comfort of items... See more

Order

Customers had positive experiences with order, praising the ease of ordering and the quick delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great styles available with great sale offers and excellent customer service. I had placed an order with the incorrect size and when I called for help to change it, Chloe assured me that it would be... See more

Company replied

Rated 5 out of 5 stars

I just received the most beautiful pair of Brown bow ankle strap sandals, they are stunning on, can't wait to wear them for a wedding this May. Delivery was quick, I will definitely be purchasing fro... See more

Company replied

Rated 5 out of 5 stars

Sneakers as shown on pictures, good sizes reasonably priced 3 pairs of shoes from shoelace boots & two pair sneakers fast delivery. Happy with purchase !

Company replied

Rated 5 out of 5 stars

Having seen advert for this company on social media I decided to have look at their website. Easy to use, clearly priced, ordered 2 sale items, delivery was excellent as was the shoes I received. Will... See more

Company replied

Company details

  1. Shoe Store

Written by the company

Shoelace is a women’s footwear boutique operating both in a physical store in Athlone, Ireland and online at shoelace.ie. We specialise in fashionable women’s shoes and accessories selected to match current trends and everyday lifestyle needs. Our range is curated for women who want to look stylish while still valuing comfort and reasonable pricing. Our collection includes: heels and occasion shoes sandals and summer footwear sneakers and everyday shoes boots and seasonal footwear handbags and accessories We personally select our products — we are not a marketplace or dropshipping wholesaler. Each collection is chosen with attention to build quality, comfort and fit suitable for European sizing. Physical Store — Athlone Our Athlone boutique allows customers to try on styles, receive sizing assistance and get direct help from staff. Customers can see the materials, shape and fit before purchasing. Online Store — shoelace.ie Our online shop delivers across Ireland. We provide: fast dispatch from an Ireland-based stock straightforward returns and exchanges real product photography customer support for sizing and fit advice Our goal is to offer fashionable footwear at accessible prices while maintaining honest service and clear purchasing policies — both online and in-store.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

266 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(266)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good value for money

Ive ordered a few times now from shoelace and no issues. Love my new boots, v comfortable and sturdy

18 November 2024
Unprompted review
Shoelace Athlone logo

Reply from Shoelace Athlone

Thank you :)

Rated 5 out of 5 stars

Top notch service

I ordered one evening. Paid with apple
Pay a my delivery arrived 2
Day’s later. Service was top notch. Shoes were as disribed, packaged well but did not arrive on a box the side of a garden shed. Overall great experience.

5 November 2024
Unprompted review
Shoelace Athlone logo

Reply from Shoelace Athlone

Thank you

Rated 5 out of 5 stars

Ordered 2 days ago

Ordered 2 days ago, received my order within 2 working days, quality of both pairs of shoes are amazing! One of them is a gift for my mum for her birthday which she requested, so hopefully she loves them & they fit. Really happy with the service, efficency & quality. Will definitely be ordering again! Highly recommend, the sock boots I ordered are gorgeous & fit like a glove.

3 October 2024
Unprompted review
Shoelace Athlone logo

Reply from Shoelace Athlone

Thnak you

Rated 4 out of 5 stars

First time shopping

It was good my shopping only I did not received an email about my parcel but my parcel was at home on time .
Quality of shoes ok

17 September 2024
Unprompted review
Shoelace Athlone logo

Reply from Shoelace Athlone

Thank you

Rated 5 out of 5 stars

The shoelace online shop is amazing

The shoelace online shop is amazing, the staff are so efficient. I placed an order for 2 pairs of sandles they hadn't got one pair in the size I wanted - they emailed to tell me this and asked if I'd like a different pair or if I'd like a refund and they were delivered within 2 days.

4 September 2024
Unprompted review
Shoelace Athlone logo

Reply from Shoelace Athlone

Thank you

Rated 5 out of 5 stars

Ordered two pairs of gold sandals

Ordered two pairs of gold sandals. Both are gorgeous. They arrived beautifully boxed. Very fast delivery, I was very relieved, as I was heading to family wedding in Corfu the next morning. Definitely will order from here again, and I will give positive reviews to my friends.
Thanks Ingrid.

5 September 2024
Unprompted review
Shoelace Athlone logo

Reply from Shoelace Athlone

Thank you :)

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