Pass 1 account and paid 120 dollars as whole and start trading on funded. Made 880 dollars and as per Shockwave after 21 days we can request payout but after completion of it since 2 days sendi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Passed a 25k challenge waited sges just for kyc to unlock and 5 days later still awaiting review for live account Was going to buy 100k but won't bother now Customer service just non existent... See more
Company replied
I found shockwave through penny pips tiktok and I was skeptical to say the least. But after going through the challenge and funded stages i can say by far this prop firm has the best rules and is for... See more
Company replied
I've sent an email requesting a payout on my funded £5k, has been about a week and no reply. Initially I thought it was a scam because of the how long it takes for them to reply for a prop firm that c... See more
Company replied
1.8
Poor
36 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scammer
Scammer! I can't withdraw my initial fund from them, and customer support doesn’t respond.....i dont recommend
thanks to #successful,habitllc highly recommend
2 July 2026
Unprompted review
big scammers stay away from them
18 February 2026
Unprompted review
Evaluations are reasonable
Evaluations are reasonable, targets are very good and the feed is not terrible when compared with others. However the reply to emails is non-existent. Hence there is more or less no way of communicating with them. Communication for me is key. Hence, when this is lacking, it is a red flag for me
10 February 2026
Unprompted review
DON'T BUY - SCAMMERS - Passed, Profited, and Still No Payout – Months of Silence and Zero Accountability
I’m writing this as a genuine trader, not a competitor, not someone with an agenda, just an honest buyer who spent over $2,000 on Shockwave Capital challenges. I passed fairly, I followed every rule, I got a live account, I made over $2,500 in profit, and then… nothing. Payouts suddenly became “locked,” and it’s been months with no communication, no explanation, and no payout.
Let me be very clear: if I had broken a rule, they would have emailed me. That’s how prop firms work. Instead, there has been absolute silence. The only emails they ever seem to respond to are the ones where they’re selling new challenges. When it comes to taking your money, they respond instantly. When it comes to actually paying successful traders? Good luck hearing from them.
They heavily advertised that famous “$800,000 payout fund” that PennyPips bragged about, but based on my experience, that promise feels completely meaningless. I passed, I made profit, I waited months, and Shockwave simply stopped communicating. Meanwhile, everything feels automated, AI-generated, and run through ChatGPT-style marketing instead of real people who actually support traders.
For anyone considering this firm, another red flag in my opinion is that they take payment only in crypto. Once your money is gone, you have no protection, no chargeback options, and no real recourse. Combine that with ignored emails and locked payouts, and it paints a very bad picture.
I am in their system. I did everything right. I followed the rules. I am not a competitor trying to discredit them — I’m someone who trusted them, paid real money, passed fairly, and got nothing back. Based on my personal experience, I genuinely feel scammed.
If you want a firm that actually communicates and pays traders who succeed, I strongly recommend sticking with reputable companies like FTMO or Alpha Capital. As for Shockwave Capital, I cannot recommend them at all after what I’ve gone through.
27 December 2025
Unprompted review
Still waiting on feedback!!!!! Day 92
I started a $10K 2 step challenge on 7/10/2025 and passed step 1 on 14/11/2025. The system apparently did not generate step 2 details. Today the 14/12/2025 it has been a month from passing step 1 and almost 40 emails to customer service and loads of comments on tik tok and even contacting him on his discord. Still no feedback from anyone of the platforms!!!!!!!!!!!
Please Please Please Please do not buy accounts from Shockwave Capital!!!!! You will donate your money!!!!
The experience i had with them (No Communication) make me feel like a big scam and verrrrrrrry unprofessional. Not recommended to any one to buy a challenge.
I have all the proof that what i say is true. i have all the mails and the login details to the account that is passed with all the parameters that was set.
Today 20/12/2025 i have been logged out of my account. Still waiting on feedback from CS on my step 2 logins.
Day 54 waiting for my step 2 login details and sending mails to CS and no reply. DM Penny pips on tikTok also no reply. Even joined his discord and messaged him there. Guess wat? NO REPLY....
15/02/2026 Update
Still no reply on any of the emails or DM's or social media posts or even discord messages.
14 November 2025
Unprompted review
SHOCKWAVE CAPITAL is a scam and NOT LEGIT
I, Martin Strachota signed up for a prop firm named shockwave capital.
After passing the challenge I paid the activation fee of USDT499 and received the funded account on 19 Oct 2025.
I passed the min. trading days of 14 days with no breach on 10 Nov 2025.
I traded the funded account from 100,000 to 104,213 and there created a profit of USD 4213. On an 80% profit share my share is 3,370 USD. Kindly initiate the payout.
I requested the initiation of the payout process, but the firm shockwave capital ignored my request. I sent 6 emails over the period of 8 days .But received no reply.
The owner of shockwave capital post on social media under Penny Pips:
TIKTOP: @penny.pips
I send several messages and post comments to the tiktok account.
I also sent emails to his business address with no reply.
Their scam trick is: shockwave capital let client sign up on their website and offer a prop firm challenge. After passing the test a final fee gets paid. When there is a paypit request, shockwave capital ignores the request per email. And ignored any communication and reset the MT4 trading account on their platform. The website also does not include company address or reg. number. After research SHOCKAWVE CAPITAL is even not a registered company. Clear SCAM
Publicizing the details of this dispute, including this correspondence and all evidence, on relevant public forums, consumer protection websites (including Trustpilot, AXI, godaddy, ICANN, AODA, NCP, …), and social media platforms.
21.11.2025
They just deleted my funded account. Shockwave Capital Support sent me an (automated standard) email. They decided not to pay, as per the fine print, they have no obligation.
A well-planned scam aka. ciminal. Customers have little chance, as they are not even a real registered company.
10 November 2025
Unprompted review
Reply from Shockwave Capital
Hi Martin,
After a thorough internal review of your evaluation, funded account activity, and all associated records, we can confirm that your account was in clear violation of multiple sections of our Trading Rules and Terms of Service, which every trader must agree to prior to starting both the evaluation and funded stage.
While we cannot publicly disclose private account data, we can state the following:
• Your funded account breached specific conditions outlined in our Risk Management Policy and General Trading Rules, which immediately voids profit-share eligibility.
• These violations were documented by our system and verified manually by our risk team.
• As stated in the Terms of Service you accepted upon activation, Shockwave Capital is not able to issue payouts on accounts that have broken the rules.
Regarding communication:
• All support requests are reviewed in the order they are received.
• Your case was escalated for investigation due to the potential rule breach, which is why responses were delayed.
• Once the review concluded, an official support notice was sent with the outcome.
Shockwave Capital does not delete or “reset” compliant funded accounts, nor do we withhold payouts from traders who follow the rules. We process successful payouts every single day for clients whose accounts remain within the permissible trading parameters.
Any trader in breach of the same rules would receive the same outcome.
— Shockwave Capital Team
I’m really disappointed with how long…
I’m really disappointed with how long it’s taking to receive my funded stage account. I completed all the required steps successfully and have been waiting far beyond the stated timeframe. The lack of clear communication and updates has made the experience frustrating and unprofessional.
A prop firm should value traders’ time and maintain transparency throughout the process, but this delay shows a serious lack of organization and reliability. Unless things improve, I cannot recommend this firm to anyone looking for a smooth and timely funding experience.
5 November 2025
Unprompted review
After emails don't get any response...
Pass 1 account and paid 120 dollars as whole and start trading on funded.
Made 880 dollars and as per Shockwave after 21 days we can request payout but after completion of it since 2 days sending emails to open payout lock.
After emails don't get any response and still hopeful that will get positive response.
Write review as experiencing but if get good response i will rewrite it and give honest opinion.
Support system so weak.
17 October 2025
Unprompted review
Reply from Shockwave Capital
We appreciate your feedback and understand your concern. However, for transparency, we’d like to clarify that Shockwave Capital has never denied a legitimate payout to any funded trader who has met all payout eligibility requirements outlined in our Terms of Service.
Our records indicate that no verified Shockwave trader who has completed their funded phase and complied with all payout procedures has ever been refused payment. Any payout lock or processing delay typically results from incomplete verification steps or non-compliance with our payout schedule policy — both of which are clearly stated in our Terms.
Additionally, as stated in our Terms of Service, Shockwave Capital reserves the right not to monetize or continue working with traders who engage in public defamation or slander of the firm, as this directly violates our community and partnership agreement.
We encourage all traders to communicate directly with our support team through official channels so that we can resolve any pending matters promptly and professionally.
— Shockwave Capital Management Team
They have ghosted me
They deactivated my account twice and the most recent time they haven't replied to any email in close to a month.
The was no violation on any of the accounts and they have gone radio silent.
I have written to them asking for a refund with no avail.
They're risky no real support, no real community. They're almost untraceable.
Not recommended.
7 September 2025
Unprompted review
Reply from Shockwave Capital
We appreciate your feedback, though your statements do not accurately represent our firm’s operations or support process.
After reviewing our records, we found no active support requests left unresolved for longer than our standard response window, nor any account deactivation that occurred without cause. Account suspensions or deactivations are only executed when a trader has breached one or more terms outlined in our Terms of Service or Trading Agreement, including but not limited to data integrity violations, platform misuse, or rule circumvention attempts.
For transparency, Shockwave Capital has never denied a legitimate payout or refund request when all contractual conditions have been met. We maintain complete documentation of all trader communications and payout logs to ensure compliance and fairness across every account.
We strongly encourage any trader with a pending matter to contact us directly through our official support portal at support@shockwave-capital.com
rather than through public forums, as we can only verify and resolve cases through our official systems.
Shockwave Capital operates transparently and remains fully compliant with all applicable regulations. Our verified traders continue to receive payouts consistently and on schedule.
— Shockwave Capital Management Team
False advertising
I just didn't received the free retry they promised! And support hasn't responded at all for a long time!
10 September 2025
Unprompted review
Scam firm
Scam firm, i am currently in touch with other users who are experiencing the lack of support and the deceptive and manipulative marketing by pennypips the guy in tiktok. We will be launching a report against him, quite possibly a law suit as well.
4 September 2025
Unprompted review
Reply from Shockwave Capital
Thank you for your feedback. After thoroughly reviewing our records, we can confirm that we have no active or past account holders under your name who have ever participated in or completed one of our challenges, or advanced to the funded stage. This review is therefore not associated with any genuine client of Shockwave Capital.
We want to make our readers aware that our Trustpilot profile is currently under review due to a sudden influx of negative reviews which we have reason to believe are the result of competitor-driven slander. We take this matter very seriously and are in contact with the Trustpilot compliance team to verify reviewer authenticity. As part of this process, we will be requesting that Trustpilot provide the necessary reviewer details to ensure none of our genuine funded traders or challenge participants are engaging in such public misrepresentation.
Please note that per our Terms of Service, Shockwave Capital reserves the right to immediately restrict access to any accounts and services if account holders are found to be publicly slandering our firm.
For transparency:
This particular review has no link to any verified client account with us.
The claims made are not reflective of the experience of our active traders.
We remain committed to prompt customer support, timely account issuance, and strict compliance with our published processes.
We encourage prospective traders to rely on genuine client experiences and our official resources when evaluating our firm.
— Shockwave Capital
Lack of support
I've sent an email requesting a payout on my funded £5k, has been about a week and no reply. Initially I thought it was a scam because of the how long it takes for them to reply for a prop firm that claims to having $800k and growing to give to funded payouts. My account is still active, I get my payout and I'll be changing this review but as of now running low on patience. Update: my account has been disabled!
25 August 2025
Unprompted review
Reply from Shockwave Capital
Thank you for your feedback. After thoroughly reviewing our records, we can confirm that we have no active or past account holders under your name who have ever participated in or completed one of our challenges, or advanced to the funded stage. This review is therefore not associated with any genuine client of Shockwave Capital.
We want to make our readers aware that our Trustpilot profile is currently under review due to a sudden influx of negative reviews which we have reason to believe are the result of competitor-driven slander. We take this matter very seriously and are in contact with the Trustpilot compliance team to verify reviewer authenticity. As part of this process, we will be requesting that Trustpilot provide the necessary reviewer details to ensure none of our genuine funded traders or challenge participants are engaging in such public misrepresentation.
Please note that per our Terms of Service, Shockwave Capital reserves the right to immediately restrict access to any accounts and services if account holders are found to be publicly slandering our firm.
For transparency:
This particular review has no link to any verified client account with us.
The claims made are not reflective of the experience of our active traders.
We remain committed to prompt customer support, timely account issuance, and strict compliance with our published processes.
We encourage prospective traders to rely on genuine client experiences and our official resources when evaluating our firm.
— Shockwave Capital
Waste Of Time...and money
I was keeping my hopes that finaly 1 of many is on the right path, but sadly it turned out to be same as all "made for traders" prop firms.
Conditions the offer are top tier, realy!
Support is 1*
Dashboard 1*
Waiting for two weeks for KYC to be verified, e mailing them...nothing. Emily was ther few times helping me, and that's all of it.
Sad, but reality. Stay away.
And yea...they do not have a custommer named Almir Muslija, but how then i have all the screenshots of my dashboard and e mails from acc info and support? Come on bro, be serious.
30 August 2025
Unprompted review
Reply from Shockwave Capital
Thank you for your feedback. After thoroughly reviewing our records, we can confirm that we have no active or past account holders under your name who have ever participated in or completed one of our challenges, or advanced to the funded stage. This review is therefore not associated with any genuine client of Shockwave Capital.
We want to make our readers aware that our Trustpilot profile is currently under review due to a sudden influx of negative reviews which we have reason to believe are the result of competitor-driven slander. We take this matter very seriously and are in contact with the Trustpilot compliance team to verify reviewer authenticity. As part of this process, we will be requesting that Trustpilot provide the necessary reviewer details to ensure none of our genuine funded traders or challenge participants are engaging in such public misrepresentation.
Please note that per our Terms of Service, Shockwave Capital reserves the right to immediately restrict access to any accounts and services if account holders are found to be publicly slandering our firm.
For transparency:
This particular review has no link to any verified client account with us.
The claims made are not reflective of the experience of our active traders.
We remain committed to prompt customer support, timely account issuance, and strict compliance with our published processes.
We encourage prospective traders to rely on genuine client experiences and our official resources when evaluating our firm.
— Shockwave Capital
Don't believe in their lies
Don't believe in their lies. They offer 1 +1 challenge, provide free challenge retry if you fail. I bust my phase 2 account on purpose after seeing so many people getting their payout denied. Emily from the customer service also started ignoring my email request. So that's why I choose to play my phase 2 recklessly because they won't payout anyway.
After which, they still have the guts to send me an email to ask me to sign up for a new challenge with a promo code. Trying my luck, I emailed them back and say I want to claim my free retry. They ghosted me for 1week plus already.
They kept replying to say those reviews are not their customers. But I can confirm that those reviews are genuine because I have experience every single one of it.
29 August 2025
Unprompted review
Reply from Shockwave Capital
Thank you for your feedback. After thoroughly reviewing our records, we can confirm that we have no active or past account holders under your name who have ever participated in or completed one of our challenges, or advanced to the funded stage. This review is therefore not associated with any genuine client of Shockwave Capital.
We want to make our readers aware that our Trustpilot profile is currently under review due to a sudden influx of negative reviews which we have reason to believe are the result of competitor-driven slander. We take this matter very seriously and are in contact with the Trustpilot compliance team to verify reviewer authenticity. As part of this process, we will be requesting that Trustpilot provide the necessary reviewer details to ensure none of our genuine funded traders or challenge participants are engaging in such public misrepresentation.
Please note that per our Terms of Service, Shockwave Capital reserves the right to immediately restrict access to any accounts and services if account holders are found to be publicly slandering our firm.
For transparency:
This particular review has no link to any verified client account with us.
The claims made are not reflective of the experience of our active traders.
We remain committed to prompt customer support, timely account issuance, and strict compliance with our published processes.
We encourage prospective traders to rely on genuine client experiences and our official resources when evaluating our firm.
— Shockwave Capital
Forget Payout!
Hello together, don’t waste your time. They are not paying out. I have the pictures as proof. Passed easy, made over 6 % over the the week and sure I didn’t breake any rule. Max drawdown was 0,99% so they have nothing to say and still not even a answer or something, just changed the acc a new one and they didn’t say anything. Glade made some pictures so they can’t lie and say bullshit ;)
1 August 2025
Unprompted review
Reply from Shockwave Capital
Thank you for your feedback. After thoroughly reviewing our records, we can confirm that we have no active or past account holders under your name who have ever participated in or completed one of our challenges, or advanced to the funded stage. This review is therefore not associated with any genuine client of Shockwave Capital.
We want to make our readers aware that our Trustpilot profile is currently under review due to a sudden influx of negative reviews which we have reason to believe are the result of competitor-driven slander. We take this matter very seriously and are in contact with the Trustpilot compliance team to verify reviewer authenticity. As part of this process, we will be requesting that Trustpilot provide the necessary reviewer details to ensure none of our genuine funded traders or challenge participants are engaging in such public misrepresentation.
Please note that per our Terms of Service, Shockwave Capital reserves the right to immediately restrict access to any accounts and services if account holders are found to be publicly slandering our firm.
For transparency:
This particular review has no link to any verified client account with us.
The claims made are not reflective of the experience of our active traders.
We remain committed to prompt customer support, timely account issuance, and strict compliance with our published processes.
We encourage prospective traders to rely on genuine client experiences and our official resources when evaluating our firm.
— Shockwave Capital
BEWARE OF THIS PROP FIRM
Customer service is not responding to any emails! Looks like this prop firm is going to flop anytime soon. They started replying slower and slower and then in the end dont reply at all!
16 August 2025
Unprompted review
Reply from Shockwave Capital
Thank you for your feedback. After thoroughly reviewing our records, we can confirm that we have no active or past account holders under your name who have ever participated in or completed one of our challenges, or advanced to the funded stage. This review is therefore not associated with any genuine client of Shockwave Capital.
We want to make our readers aware that our Trustpilot profile is currently under review due to a sudden influx of negative reviews which we have reason to believe are the result of competitor-driven slander. We take this matter very seriously and are in contact with the Trustpilot compliance team to verify reviewer authenticity. As part of this process, we will be requesting that Trustpilot provide the necessary reviewer details to ensure none of our genuine funded traders or challenge participants are engaging in such public misrepresentation.
Please note that per our Terms of Service, Shockwave Capital reserves the right to immediately restrict access to any accounts and services if account holders are found to be publicly slandering our firm.
For transparency:
This particular review has no link to any verified client account with us.
The claims made are not reflective of the experience of our active traders.
We remain committed to prompt customer support, timely account issuance, and strict compliance with our published processes.
We encourage prospective traders to rely on genuine client experiences and our official resources when evaluating our firm.
— Shockwave Capital
Avoid
I already wrote 1 review that was positive cause they asked me to do so, and now im gonna write another one that they didnt ask me to write
Everything started great. Had good comunication with Penny and the team. Payement was made and I ended being their affiliate cause i really liked idea of this prop firm.
Everything went to the downside when it was time for my second payout. They answered on my emails with same answer (Its in a final stages of the checking in the past three weeks), on last two or three didnt even answer. I even contacted owner who ghosted me and started to post TT videos on how prop firms dont have to pay traders even if they are within the rules. Disapointed cause i finally thought that there will be trader friendly prop firm but its just another bad one in a row.
Avoid
P.s. I have all the emails and screenshots of my acc, even if they deleted all trades and put acc to 0 on dashboard, so dont try to deny me
15 August 2025
Unprompted review
Best and most reliable prop firm! Highly recommend!!
I’ve been trading for a long time and have traded with many prop firms and I have been trading with Shockwave since they started. Their challenges and rules are by far the best and most transparent. I’ve had no issues with anything including payments/payouts & Emily the CSR is by far one of the most helpful customer service reps I’ve experienced in the industry.
13 August 2025
Unprompted review
extremely irresponsible
extremely irresponsible, they don't respond to emails, payments are waiting for 3 - 5 weeks, after the purchased challenge they don't send the login information for about 7 days and I'm still waiting. horror
13 August 2025
Unprompted review
Reply from Shockwave Capital
We take the authenticity of reviews and the accuracy of information about our company very seriously. After reviewing our records, we can confirm that we have no customer under the name "Almina," nor have we received any purchase or communication matching the details described in this review.
This appears to be a false and misleading statement, as we have no record of any delayed payments, unfulfilled orders, or unanswered support requests from any verified customer. We encourage the reviewer to contact our support team directly at support@shockwave-capital.com with verifiable proof of purchase so we can investigate further.
We remain committed to providing prompt support and delivering our products and services as described to all genuine customers.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.