Shockwarehouse.com Reviews 1,171

Monday night I sent an email asking if I ordered Tuesday AM, would the parts arrive before the weekend. Vendor said "Yes." Parts were ordered Tuesday AM.
Some parts arrived late Saturday afternoon. Other parts did not arrive for two weeks.
Each shipment was preceded by electronic notification of "printed delivery ticket," then followed up a few days later with "shipper has package." Only once after the order did vendor take phone call about late delivery of goods. Only during the initial request for availability/speed of shipment did vendor answer the single (first) email. Keep in mind the vendor is only a 90 Mile drive from me...and within my home state. Never again!

Good experience. A little slow on updating on shipment date

Best price in the Bilstein shocks I was looking for. I received the in a couple of days

Shocks were purchased at a fair price with the correct shocks sent. Product was delivered surprisingly fast and received in great condition. This is my second order and both orders did not disappoint.

Your descriptions were accurate, shipping was quick, communication was excellent, and prices were great!

Shipping took longer than expected. Received 2 separate shipments to receive all parts. 1st took a week, the second took over 2 weeks. These were items I felt any auto place would have in stock.

Received great information on why the shocks I purchased at a competitor were not correct for my truck. He directed me to shocks that are performing the way I wanted. Thanks

Great company to deal with extremely good prices and fast shipping

order shocks, was told they would arrive on a certain day and they did not. Gave them a few days, finally called and was told that it would be here on friday. Friday came and went, waited 4 more days and called back and was told that they haven't left the factory. Was lied to mutiple times. no one knows what is going on, even when you give them a order number. poor customer service.

Great price, quick delivery, well packaged, excellent shocks. I had not heard of Shock Warehouse before making this purchase. I will recommend them to fellow RVers looking to upgrade to Koni shocks.

I had to wait for the struts to come in from Monroe the manufacturer;that took a little time to do from the date when I ordered them. Compared to the prices of others that I have seen,I’d say well worth the wait especially for the price.

Run like a circus. Tony is the lead clown.I bought my last thing there.

Great and top quality shocks at unbeatable prices.Awesome.Yessssss

service was good shipping very slow very slow

Product arrived as ordered in a timely fashion at a very competitive price.

The shocks and struts fit my Supra perfectly. Car drives great.

Great shocks, improving the ride of my 4 x 4 GMC Sierra in town and on rougher roads. Thank you.