Shleppers Moving & Storage Reviews 

254
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the moving teams are punctual, extremely hardworking, friendly, and handle belongings with exceptional care throughout the entire process. People also deeply appreciate the smooth communication, professional attitude, and efficient service from the initial planning stages right up to the final delivery. However, some reviewers were not happy with certain outcomes, noting unfortunate instances where furniture or delicate household items suffered unexpected damage during the transition. Some people also mentioned other frustrating issues, such as scuffed wooden floors or uncompleted unpacking services that left them dealing with extra work afterwards.

What people talk about most

Service

Users describe positive interactions with service, highlighting the friendly, respectful, and highly... See more

Staff

Customers consistently note positive experiences with staff, frequently praising the team for being punctual,... See more

Price

People report ambiguous experiences with price, as opinions on costs vary widely among reviewers. While... See more

Product

Reviewers express mixed feelings about the product experience, with some consumers noting that items arrived... See more

Quality

Customers had mixed experiences with quality regarding their moves. While many reviewers praised that items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was nervous about moving day, but Shleppers came prepared and kept everything organized. They worked quickly without rushing and treated my belongings like their own. Highly recommend!

Rated 5 out of 5 stars

Kept informed every step of process. Was called before they arrived, when they left, when they would be at new location and asked multiple times if I needed anything else. Price was exactly what was q... See more

Rated 5 out of 5 stars

The at home consultation and estimate was really professional and the turnaround was instant. Customer service follow up and communication prior to move made it all anxiety free. As for the move itsel... See more

Rated 5 out of 5 stars

The team arrived on time and worked tirelessly, packing our things & loading the truck on the first day until we told them to stop for the day ( we had plans that evening). They arrived early on the... See more


Company details

  1. Moving and Storage Service
  2. also in
  3. Moving Company

Written by the company

At Shleppers, service is our foundation. Every move is an opportunity to deliver a better experience — one that’s efficient, dependable, and genuinely customer-first. That’s the commitment behind every “yes, we’ll be happy to move you.”


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

254 reviews

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4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(254)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fast & thorough

They were fast and careful at the same time. The staff worked continuously and hard in order to get the job done.

1 June 2016
Unprompted review
Rated 3 out of 5 stars

Good, but not without issues

The team was kind, courteous, and incredibly FAST! After unpacking, however, I found a lot of broken items despite having marked fragile on many of the boxes. If you want speed, then this is your team. If you want care and special attention, then be wary.

31 May 2016
Unprompted review
Rated 5 out of 5 stars

Westgate

Courtesy call
Efficient assessment of items
Foreman organized and led crew in an efficient manner
Efficient unloading and moving into new building which has a relatively small elevator
ZERO DAMAGE
Disassembled and reassembled couch and bed

26 May 2016
Unprompted review
Rated 4 out of 5 stars

NYC Move

This was my first experience using movers and it was amazing! The process leading up to the move was really easy and my relocation consultation Ishmael assisted me with providing a certificate of insurance to my new building and adjusting my order when I had additional items.

The move itself was painless. The three movers Dequan, Arsenco, and Stephon were really nice and moved me out of my walk up and into my new building fairly quickly (about 4 hours total). The only reason I have given 4 stars instead of 5 is that I noticed some of my furniture was damaged as I was unpacking and putting things away, but this could have been due to my own bad packing.

Overall, I would highly recommend Shleppers!

26 May 2016
Unprompted review
Rated 5 out of 5 stars

Great experience for the second time with Shleppers

This was my second time using Schleppers. The first time was 5 years ago and the experience then was really perfect. Moving is so stressful and it's really imperative to have people around who are positive and make things easier. The crew five years ago was amazing and the crew yesterday, equally so.

They were prompt to the minute. They were meticulous and careful.

The move 5 years ago was from a house to the apartment.

This time it was a move literally around the corner, so no truck was needed. Instead they so careful wrapped each piece and used dollies to bring them over as the other part of the team was wrapping and preparing.

The cost of the move was very reasonable and fair. I tipped about 30% and bought them lunch which they didn't eat while working and took it with them.

Super great experience.

The only thing I'd do differently next time would be to use their packing and unpacking service.

But let's hope that's not for quite a long time!

Thanks Schleppers. Really made my move easy as can be!

19 May 2016
Unprompted review
Rated 2 out of 5 stars

Somewhat disappointing

I previously used Schleppers & everything was 5 star. This time the move did not go perfectly. The company did not inform the movers of the best route, & so they were stopped by the police at a state truck inspection site & held up for 3 1/2 hours (too many people in the truck). They were so anxious to leave my new apt. that they did not assemble my bed correctly, & I had to pay for a workman to fix the problem.

17 May 2016
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Our team from Schleppers was professional, courteous, kind, and careful. We have moved many times and this was the best experience we have had. Highly recommend.

17 May 2016
Unprompted review
Rated 5 out of 5 stars

Easy peasy lemon squeezy

I loved being able to talk to one representative, who was incredibly nice, give them a list of my items, get a quote, and have everything ready to go. Shleppers stayed in constant contact with emails and even text messages, reminded me of things I wouldn't remember (such as the certificate of insurance for my building management), and I was blown away by how thorough the movers were in wrapping my furniture. I will be moving again in the late fall, and I have no doubt I'll be contacint Shleppers.

9 May 2016
Unprompted review
Rated 5 out of 5 stars

Best Moving Company, hands down

I dread moving. It is a drudgery and stressful event. However, Shleppers made my move go the best that it possibly could. They were incredibly quick, efficient, helpful and overall lovely people to deal with. I could not imagine how my move with Shleppers could have gone better.

5 May 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

The foreman (Gerard), and the rest of his crew (Chris & Jesus) were professional and courteous and took care of all aspects of the move. The efficiently moved all of my boxes to the moving truck bound for storage, and worked with the co-op building personnel to move furniture to be discarded into the designated location in the basement. When I am ready to move my belongings out of storage, I would prefer to work with Gerard and his crew again.

4 May 2016
Unprompted review
Rated 5 out of 5 stars

No complaints!

Charlie and his team were pleasant and professional throughout the loading and unloading process. They dutifully carried all my things (including 11 boxes of books!) up four flights of stairs without complaint! They did not give up trying to move my queen-sized box spring around a tight corner, even when it didn't seem like it was going to fit. They kept at it and finally managed! They had no complaints and neither do I. I am very grateful for their help!

25 April 2016
Unprompted review
Rated 5 out of 5 stars

Best move experience ever!

Thanks to my onsite sales representative, Anne Marquette, I had a seamless move. She worked with me to find the best possible options for my move and was attentive to all the details imaginable. The foreman, Daniel Jijon, showed up on time and worked hard. I'd recommend Shleppers without a doubt! 5 Stars

14 April 2016
Unprompted review
Rated 5 out of 5 stars

Very Positive Experience

This was the 2nd time I had Shleppers move me and this time it was out of state and I would definitely use them again and recommend them to anyone! Like the 1st time I moved with Shleppers, obtaining a quote was quick and easy and my sales rep was very patient about answering all of my questions. The movers were again very pleasant and extremely efficient (they work fast!) and all of my belongings arrived to my new apartment in tact. Next time I would definitely consider having them pack/unpack.

12 April 2016
Unprompted review
Rated 5 out of 5 stars

excellent service

Your company is the best. Excellent service. Prompt and extremely fast. I will be recommending your company to any and everyone I know'

12 April 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Rene Reyes and his team were outstanding as they provided the highest level of customer service possible, exceeding all expectations. Rene and team were very courteous, helpful, friendly, extremely responsive to our requests and ensured that our move was conducted with outstanding care and quality, and in a timely manner. Thank you Rene and team for your attention to details and for your professionalism.

6 April 2016
Unprompted review

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