Ordered some specific Chrisfmas designs. One of the shirts that arrived (after 2 weeks) is a women's shirt. I am not a woman. Just bad
Company replied
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See what reviewers are saying
Ordered a printed mug on 16th of July, was sent confirmation email and tracking number. Then it has gone wrong no mug arrived as yet and no replies to emails sent to Shirtinator about my order. Tra... See more
Company replied
Shirt came up a little larger than anticipated but the print quality is excellent and nice cotton. Delivery took longer than stated but due to Brexit anything coming from Europe now takes an age. Ove... See more
Bought a T-shirt for my 3 year old for that cost 31 euro and it is absolutely disgraceful. The material is horrendous it's like a rag and the neck is that of a man's T-shirt.. it literally hangs of... See more
Company details
Written by the company
At Shirtinator you can find the classics such a t-shirts, hoodies, jackets but also bibs or sportswear. We also have products such as mugs, caps, bottles and many more on stock.
Contact info
Frei-Otto-Str. 18 , 80797, München, Germany
- service@shirtinator.com
- shirtinator.co.uk
1.6
Bad
48 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Disappointingly dull and grainy print…
Disappointingly dull and grainy print quality of the uploaded photo. The service might be OK for bold, bright symbols, but I would not use it again with a photo. It cost £21, perhaps I should spend more next time. It does support at least 1 bit of alpha channel (transparency) which is good.
15 August 2018
Unprompted review
Reply from Shirtinator UK
Hello Hammersmith,
Thank you for your rating.
We are very sorry to hear that you are not happy with your order.
Could you please be so kind to send us a photo of the shirt to service@shirtinator.co.uk and write us your complaint. If it would be possible for you to send us a picture, we would be grateful.
This way we could look into giving you a discount or offer you a rerpoduction of your order.
Thank you for your patience and understanding in this matter.
Best regards,
Inge
Shirtinator Service-Ream
Saving a dude in a tricky situation
Really good didn’t realise it was from Germany and I live in England. It came really quickly and was signed for delivery as well which was good. Sadly due to not wanting to upset my girlfriend I order the shirt but ordered the wrong size. Knowing it was personalised with my cats on it I didn’t think they would take it back. I emailed them and got a response in 2 days says they were re printing it and sending it. Really happy with the service and speed and the quality is great.
2 January 2018
Unprompted review
Zero customer service
Zero customer service.
Received the shirt on time though I needed to change the size. I sent them 5 emails on how we can make a return but never responded to any,
16 October 2017
Unprompted review
Reply from Shirtinator UK
Hello Lydia,
thank you for your service rating.
We are terribly sorry that you did not receive a reply from us. Could you please be so kind to let us know to which address you send us your complained? Due to the fact that we did not receive your e-mail.
Please let us know in which size you would be needing the order.
Thank you for your patience and understanding in this matter.
Best regards,
Inge
Shirtinator Service-Team
After my order was confirmed I never …
After my order was confirmed I never received any further information except for the fact that my parcel was being delivered by courier DHL. Their tracking service wouldn't work at ANY time, giving an error message. When I finally contacted them at a cost of 7 pound per 10 minute they said the company in charge was actually Parcelforce. Shirtinator never mentioned this at any time and no details for this company where given (including their tracking number). Once I contacted Parcelforce they said an attempt of delivery was done 3 days before, but first of all they didn't follow the delivery instruction that Shirtinator asked me to provide (I wonder why they ask!) and secondly they didn't leave a card or a message providing me with any details at all (e.g. tracking number, collection point). Never again. Extremely poor service!
8 June 2017
Unprompted review
Do not use. Don't deliver and refuse to refund
Ordered a shirt which did not arrive. Contacted customer services and was told it was not their problem and I needed to sort it out myself. £20 down with no product. Order from this company at your peril.
20 May 2016
Unprompted review
Awesome quality, great print and quick delivery.
Top quality t-shirts used, I'm a firm believer in you get what you pay for.
The print was exactly what I wanted, it looks great.
Delivery was by courier with a 1 hour time slot, very handy when you don't want to sit around waiting all day.
All round great service, highly recommended.
16 May 2013
Unprompted review
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