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3.0

Average

TrustScore 3 out of 5

2 reviews

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1-star

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Rated 1 out of 5 stars

Do not do business with them!

Our experience with ShipTo was extremely disappointing.

We relied on ShipTo to handle international forwarding, and the process became a prolonged, expensive nightmare.

Our shipments were delayed for nearly 60 days, communication was poor, and when customs issues arose, there was little proactive support. The most valuable item in the shipment was a laptop, yet customs processing became a major issue due to what appears to have been incomplete or unclear shipment declaration details.

Instead of helping resolve the situation, we were left to deal with confusion, escalating fees, and constant stress between the forwarding company and DHL/customs.

A shipping forwarder’s role is to make international shipping easier—not leave customers stranded when problems occur.

Because of the delays, lack of meaningful support, and overall poor experience, we would not recommend ShipTo.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Shipto is a premium parcel forwarder that is fast and easy to use

Shipto is a drop shipping (or parcel forwarding) company which allows you to buy something from a US retailer and have the item shipped to you outside the USA.
Some retailers won't ship outside the USA, so this service is very helpful in those circumstances.
I found Shipto extremely fast and easy use.

Recommendation: Only use this service for something you really need, as the courier costs to forward on can be high. I bought a clothing item on sale in a size that I couldn't get locally. Unfortunately, the freight charge exceeded the value of the item I bought by a considerable margin.

30 January 2024
Unprompted review

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