ShippingTree Reviews 14

TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Logistics Service

Information provided by various external sources

ShippingTree is a provider of cloud-based logistics and e-commerce fulfillment services for consumer product companies around the world. By streamlining vital operations of global supply chain service providers and seamlessly integrating with online sh...


Contact info

1.9

Poor

TrustScore 2 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I wish 1 star was available the…

I wish 1 star was available the managers are mostly men that go after the women there and they pick and choose who they wanna enforce the rules and policies too as a instaworker showing up even 5 minutes late will have your account blocked there’s no ac in the building i truly wish anyone who does business with this company luck they running them selves into the ground

23 August 2025
Unprompted review
Rated 1 out of 5 stars

The people they leave in charge at the…

The people they leave in charge at the site are not professional they let us work through a temp agency and they treat you badly ! One girl favorited me I worked there for a month then they put me on the beverage side in the lead they had over there. It was completely rude. I don’t understand how Courtney is a lead and gave me a favorite but because her coworker didn’t like me they block me and remove me from my shifts single mother, just working extra for her children. I don’t understand how they’re allowed to be bullies and not even have a conversation with me as to why they were not happy when I finish before everybody when making orders

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Big Improvement to Our Supply Chain

Our team was looking for a 3PL to help our growing business be able to better meet our customers demands. We need to be able to hold more inventory and expand our shipping locations. Since our partnership with Shipping Tree we have been able to offer worldwide shipping, and minimize inventory related issues.

8 October 2021
Unprompted review
Rated 5 out of 5 stars

Look no further

I'm an agency owner that supports 50-100+ small-medium sized Amazon brands per year. I've seen and heard horror stories from clients about some of the top 3PLs out there.

For my own line, I wanted to find a solution I could use and recommend to clients. I did a ton of due diligence before landing on ShippingTree and now they are the only provider I recommend to clients.

I've been using them for almost a year and I'm beyond happy with my choice.

Here's what I love:
1) TECH: Their platform is easy to use and integrates with Shopify and Passport.
2) Amazon: They offer prep&ship to FBA (some 3PLs don't or charge excessive fees). They also offer bundling and kitting at affordable rates.
3) Fees: The fees are reasonable for startups and completely transparent. They also pro-rate the storage fees to the inventory on hand so you are not overpaying for storage you are not using.
4) Team pt1: We are admittedly a small account for them but from the very first call with Alex I felt "taken care of". Most other 3PLs just have a generic sales
person who is doing nothing but selling. Alex wanted to make sure the solution and pricing would be a fit for our needs.
5) Team pt 2: This requires a second point because Jenn, Lourdes and literally everyone I've connected with at ShippingTree has been empathetic, responsive and proactive in pointing out issues to me before I notice them AND beyond helpful at resolving issues that arise. Logistics are never perfect at any 3PL but this team is top-notch and trained to actually resolve issues quickly.
6) Other: They ship globally, have multiple warehouse locations, and their tech picks the lowest shipping rates.

1 September 2021
Unprompted review
Rated 5 out of 5 stars

Best 3PL I've Used

ShippingTree is a fantastic partner that has helped us take our ecomm business to the next level. Their tech is top notch and the platform is incredibly easy to use. The fee structure is transparent unlike many other 3PLs out there and the customer service is very responsive and helpful. I've already referred a number of other businesses to ShippingTree and couldn't recommend them more highly.

8 April 2021
Unprompted review
Rated 5 out of 5 stars

Shipping Tree has been awesome for our…

Shipping Tree has been awesome for our business. We are based in Australia (Coast Clothing Co.) and thought it would be difficult to manage our orders in the USA, but Shipping Tree has made it so easy to manage and distribute our stock with ease and peace of mind. The staff are helpful and respond very quickly to everything.
We highly recommend Shipping Tree to anyone needing distribution for their business.
Carlos Martins

8 April 2020
Unprompted review
Rated 5 out of 5 stars

The team at ShippingTree are great at…

The team at ShippingTree are great at getting unique requests done in a timely fashion and their support tracking system makes it easy to keep track of the status of each project. A great e-commerce partner!

24 March 2020
Unprompted review
Rated 5 out of 5 stars

ShippingTree combines great service…

ShippingTree combines great service with a great team that knows both the fulfillment industry as well as e-commerce. The help and support you get is unmatched and their shipping portal is the best I found!

Happy customer here!

24 March 2020
Unprompted review
Rated 5 out of 5 stars

Great partner!

The team is great! I work closely with Lisa who has made the process seamless from the start. Response rate is amazing and she clarifies everything. My customers receive their orders quickly and everything has gone super smoothly. As a newly launched brand, Shipping Tree made this process much less painful that I thought it would be!

24 March 2020
Unprompted review
Rated 5 out of 5 stars

ShippingTree 3PL Partner for healthybud

We've been working with the ShippingTree team now and have only great things to say! The team is incredibly organized, always available and the ShippingTree platform is very user friendly.

Thanks!

23 March 2020
Unprompted review
Rated 5 out of 5 stars

ShippingTree 3PL - Peekaboo

We have used ShippingTree for over a year now for Peekaboo artist merchandise. They have been instrumental in delivering our online and tour shipments accurately and on time all around the country. An effective & efficient 3PL allows us to focus on growth areas of our business, which helps us to grow over time. ShippingTree has been that partner for us.

30 September 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look