Amazon Reviews 

Would give less if was able. As usual delivered to wrong address, even though the house has a sign on there door stating that it is not my address lol. So fed up of it happening now, keep phoning and getting promised it won't happen again. Needs sorting out.

No contact from delivery company whatsoever until they turned up at my door (late) with my mattress, Was assured by Amazon that I would be advised on the day of delivery, by text or call, of a timeframe for deivery once the driver was 30mins to 1 hour away. No text or call.

The delivery people when they did arrive however were courteous and very helpful so all was not lost. But would I use them again? No.

So I actually bought from EBay … did not realise the seller would be using Amazon to deliver otherwise I would not have bought from them .. so far in the past 4 hours I have had 5 different time slots sent..the last one said delivery by 3.15…so I checked again just now at 3.20 as it had not been delivered …and now there is no deliver slot showing .. absolutely appalling service … and it’s not easy when you are also disabled and they give so many different time slots though the day …do I now expect it to be delivered today …errr Nope !!!! I have sent the seller a message saying what I have put on here …..

Original date for delivery 6th March, no attempt to deliver and rearranged for Saturday 7th, Then said they attempted delivery on the 6th which is a lie. Then called after 4pm on the Saturday despite me making it clear business closed at 12, told courier they would need to redeliver on Monday as we are closed on Sundays. Then have attempted to deliver on Sunday and have now cancelled and returned to sender, absolutely pathetic

I generally cannot believe what is just happened. I have literally just heard the loudest bang ever to the point that I ran out to this street thinking somebody had crashed to them find a parcel at my door and your Amazon van doing 15 in reverse up the street after reviewing the cameras your driver couldn't even be asked to walk up my driveway and just launched it to the point it it rebounded off the door and hit the van on the driveway. He's lucky he drove off so fast because you would have been pulled out that van and put under citizens arrest into the police arrived for the damage he did to my vehicle and parcel . Absolutely beyond negligence

how smart does one have to be so not to deliver to wrong building?! this has happened too many times! i am sick of the lost parcels and amazon preventing me from doing anything about it for the first day or two at least! they know that if the order was not expensive, some people will not bother chasing it after some time.. but enough is enough

Totally useless delivery to wrong address this time over 100 meters away. I forgot to ask the seller which courier if I could have posted a zero star I would have done

Yesterday was it parcel delivered by Amazon shipping UK? TEMU order delivery was delivered by Amazon shipping but I have not received any delivery from Amazon shipping and it says it has been delivered. I have compliant about to Amazon customer service they told me was left by front door? Delivery driver didn't ring Doorbell when I found out when I got email from TEMU and want out side to look for and nowhere to found so if Amazon shipping has delivered left out side so someone can take it.

Amazon UK does not want to take any responsibility, I also asked for delivery photos Amazon told me there's no photos of delivery.

Is Amazon no control over delivery driver? Do Amazon check is delivery driver trust worthy on record check if delivery driver is reliable?
Even CEO office didn't want to know what happened.

Delivered to wrong house, left on doorstep in clear view to passersby, surprise surprise got stolen

I'm having a problem with Amazon uk. and a case of Alcohol free wine not delivered even though the message states it has been delivered, well not to me! customer service is next to useless and they want me to go and look for it , there is NO photo to prove it's been delivered. Where's my stuff !

Very poor. They never deliver they abandon your parcel and run. I say run as the last three times I've got to and open my front door in 5 seconds I look up and down the street (street being 60meters) and there is know sign of them.
I've also had three other parcels apparently stolen from my doorstep and had to be replaced all due to Amazon courier be USELESS.
I would put know stars but you insist I add some.

I am overall happy with Amazon. What lets them down is the delivery. The number of days I get a notification with a 2-hour expected delivery slot. So, I rescheduled my plans. But then they don't turn up when they said they were going to. Instead, I get a "The driver has a few more stops to do." Which translates as "The driver has ignored the schedule!"

Today, even though I had a 2-hour slot, the "we're 6 stops away" made it look like they were going to be early, so I didn't do what I'd planned and waited. Will you be reimbursing me for the time you have wasted?! I think not!

Just had a delivery. I opened door and said Hello, Driver just scowled at me and slammed the glass sliding porch door in front of me. Just no need for it.

Had text message today to say my parcel was out for delivery to day then they sent me a text message (Amazon just say they need additional information for the delivery what an absolute waste of time anyone trying to contract Amazon just give up

I don't understand why we leave reviews!!!!
Surely someone must see the amount of 1star reviews the have no?

2026. Still items being delivered to the wrong address, in unsecured places although requests are made when ordering. Ground floor on the floor in 2 storey flats and the list goes on!

I’m raging ordered cat litter 2 boxes of cat food deodrant and cat treats I got 1 box of cat meat delivered along with my box other 4 items missing he took a photo of the 1 box off good and the other persons box when it clearly is not near me then to be told I need to wait til it’s investigated coz he took a picture of what I received you can clearly see it’s a small box when mines would be a large box with cat litter in it they don’t care as long as there parcels are flung to any address it needs to be sorted

Item in cardboard box dumped on next door's mat , despite our being in !
Item left in lashing rain .
Cardboard box drenched.
Fortunately items inside sealed and unspoiled, no thanks to inept delivery Muppets.

Shame No stars is an option
4 day late delivery finally arrived yesterday the driver didn’t bother to use the Ring doorbell to notify us nor did he put it in our requested safe spot he left it at the front door in the pouring rain
I can’t seem to find a complaints section re Amazon deliveries
Beyond useless

Pity there is not a minus 5. It has been raining and so whoever was the delivery person dumped the cardboard package on the doorstep and took his/her photo. No attempt to ring the doorbell or knock. If it was believed we were out, we have a designated safe place - the greenhouse. Amazon just ignore it. On top of incompetence, Amazon make it almost impossible to complain and if you find a way they ignore you. I'm switching to EBay, same prices but a choice of delivery companies.

Had an alcohol delivery I had to wait for to sign for. Someone rang twice, I buzzed them into the building twice and... nothing. I heard some random woman screeching unintelligibly up the stairs, so I went down to see what the issue was. She'd obviously left and entered a 'problem with delivery' notification. Since then, no attempt to redeliver and no updates, but the crap Ai sends you in circles and answered nothing all you get is wait a few days before even launching a complaint. It's ridiculous. I don't know what's happened to Amazon the last couple of months, but I'm killing my membership because it's a joke now.