Great service!
Great service, they shipped my bike at a very competitive price from Wyoming to the UK. The customer service was helpful, and the bike arrived 3 days after being dropped off. Was very impressed, would use again.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great service, they shipped my bike at a very competitive price from Wyoming to the UK. The customer service was helpful, and the bike arrived 3 days after being dropped off. Was very impressed, would use again.
Great customer service and bike arrived early and excellent shape
Great service! Better prices than major carriers and better than their direct competitor bikeflights.com. Shipped a 41 lb. bike box from Michigan to Wisconsin for $88...including signature confirmation and $1500 insurance. Turns out they actually ship via FedEx but are able to offer much better rates by getting a volume discount and passing some of it on to senders. Would also rather use FedEx than UPS or USPS as it greatly increases the likelihood that a package arrives on time and in one piece. But the best part about using ShipBikes? Calling the customer service number with a quick question and having a real person answer the phone! Unheard of in this day and age — and such a welcome surprise! And a gold star for the guy that answered and was super helpful. :-)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.