Ship.com Reviews 417

They were easy to contact, and a customer service rep contacted me quickly. And was able to help me solve the issue quickly. Very helpful, knowledgeable and wanted to help.

Quick response; accurate info from staff; very courteous and helpful!

Ship.com is quick to respond to my concerns. I was surprised! I asked them to refund my automatic deduction I paid because I decided just to ship on demand for my business. I had a hard time though in sending my first package. It was confusing how to put the right weight of the products I would send in the app.

I was having issues with the verification process and I emailed support my problem was resolved really fast and I am so thankful for that as I am on a new business journey and really needed to get my items shipped out to my customers!

These people, shi+.com, charged my bank account $380 and NEVER shipped anything! I originally paid $50 for a pre paid shipping label and dropped my package off at USPS. The next day, I had to go pick up my package from the post office due to not enough postage paid for on my pre paid label. Not only did they NOT refund the $50, they then about a week later charged me an ADDITIONAL $380 claiming the package was delivered!!! They claim the package was delivered, post office charged them and now I owe them 380 bucks....total scammers, all they do is sell pre paid labels!!! Do NOT use and do NOT give them your bank information!!!!

Jhoni M was so kind and helpful and help me resolve my issue immediately!

Jhoni was excellent and she helped to the bitter end to find a solution!! I would highly recommend them!! Thank you for all you do!!

Jhon M. Has been amazing helping me with some stuck packages.

it was very easy to navigate and print your label. Saved me a lot of money on 3 boxes of books I shipped. Highly recommend!

I got a quick response and they were very attentive.

You have to create an account just to see what shipping costs will be. And after checking it out, their shipping costs are the same as ebay. They are high. They also don't offer media mail even though I was specifically looking for media mail. There are much cheaper services out there.

Mfs charged my card $30 when I have never even used their services and tryna tell me I can’t get a refund because it subscribed to there thing just by making an account.

when reloading my account as I have done many times before, ship.com charged my account 5 times but never credited my account. I am out $125 dollars with no shipping credits. I will be looking into switching shipping services. On top of all that the email I received from a customer service rep told me I wasn't charged even though i have a bank print out and email confirmations stating I was. She was most UNHELPFUL. Dont use ship .com if this is the service you get. I have been waiting 8 hours for a response back.

Great customer experience, excellent communication and quick to respond.

I’ve tried several shipping services and finally found one that works for all 3 of my businesses and seamlessly integrates with my square account and Etsy shop!

It has been easy to use and saves me money on shipping! A ship upwards towards 50 packages a week and this makes my life so much easier with integration for my PayPal orders

I've been using this shipping platform for almost 3 years now. I love the ability to connect to other platforms and have them interact with shipping details. This ability saves me so much time. Additionally, I've found the customer service to be very helpful. I've even had scenarios where they have proactively reached out to me to provide tips on saving money.

Good job on my package ring bomb party I love jewelry and Luis Robert and annie Marie and Lisa and Mike

They suck they was taking money from me even after I canceled my 3 day trial period. So I’d advise you to contact them to make sure they got the cancellation because I don’t check bank statements and they’ve been charging me since May and telling me they can’t issue me a refund that’s BULLSHIT