Had a great experience with this company. Thanks to Mark for your helpfulness, professionalism, and quick responses, which made the setup and ongoing support seamless. The next-day payment system... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really happy with shift 4 and Donna who introduced me. She has been amazing and still sends the odd message asking how everything is going. The charges are extremely fair in comparison to others,... See more
Company replied
When we were looking for a payment provider I found several suppliers not very helpful, until I met Donna from Shift4. She made everything really simple and got us setup super quickly. I’d have no he... See more
Company replied
I was using sumup for a very long time , once my machine got damaged when I called them the asked me I have to pay for new machine I got devastated the j was introduced to shift4 . Here I wnna take a... See more
Company replied
Company details
Written by the company
Shift4 (NYSE: FOUR) powers the experience economy, enabling businesses to deliver the moments that matter. Transforming how people shop, dine, stay, and play, Shift4’s commerce technology allows for a seamless experience at any scale. From your neighborhood restaurant to the world’s largest event venues, Shift4 handles billions of transactions annually for hundreds of thousands of businesses around the world.
Contact info
2202 N. Irving St., 18109, Allentown, United States
- 888-276-2108
- sales@shift4.com
- shift4.com
4.6
Excellent
823 reviews
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SHAZ
Got a card machine off shaz and haven't looked back since no rip off fees or sneaky charges. Made a big change to my company in a positive way 🙏
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear the switch has made such a positive difference for your business and that you’re benefiting from clear, transparent pricing.
We look forward to continuing to support your business.
Shift 4 card machine
Hi have now been using Shift 4 for a few months and can honestly say that the machine is fast and has signal everywhere. No problems with payments, receive on daily basis around the same time and the team are very helpful. I also have/had other machines and the rates are brilliant on this one.
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’ve had such a positive experience over the past few months and that the machine is fast, reliable, and consistently connected.
It’s great to know the payments, rates, and overall service are all working well for your business. We look forward to continuing to support your business.
Donna was excellent with the set up of…
Donna was excellent with the set up of our card machine.Very happy with the speed of payments,processed
15 January 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear the setup went smoothly and that you’re happy with the speed of payments. We look forward to continuing to support your business.
When Donna introduced me to Shift 4
When Donna introduced me to Shift 4, it's the best card machine ever. Donna was there for me all the time if I needed anything.
4 November 2025
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’re enjoying the card machine and that your experience has been such a positive one.
It’s great to know you’ve felt well supported along the way. We look forward to continuing to support your business.
Moving to shift4 has been a wise…
Moving to shift4 has been a wise business move on my behalf it's made payments move straight forward and has been a large saving with the flat fee Lee has been easy to work with and always answers the phone needed
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re pleased to hear the switch has been a smart move for your business and that payments are now more straightforward.
It’s great to know you’re seeing savings with the flat fee and that support has been reliable when needed. We look forward to continuing to support your business.
All good thanks Donna
13 January 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear everything is going well. We look forward to continuing to support your business.
Hi iam the shop proprietor of the New…
Hi iam the shop proprietor of the New Tupton fish bar. I have installed the Shift 4 card machine brilliant card machine. Mark Bowler recommend the Shift 4 .Mark is always there when you need him its never to much trouble with any issues .Top man.
Regards Mr C Lazari
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’re enjoying the card machine and that it’s been a great fit for your business.
It’s great to know you’ve felt well supported whenever needed. We look forward to continuing to support your business.
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’ve had such a positive experience.
We truly appreciate your recommendation and look forward to continuing to support your business.
Reply from Shift4
Thank you for sharing your feedback. We truly appreciate your kind words and look forward to continuing to support your business.
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’ve had a great experience. We look forward to continuing to support your business.
I received my card terminal from shift4…
I received my card terminal from shift4 today it was fast and very easy to set up my account with shift4 . Mr Muhammad Arif was very helpful throughout the process. Sunshine luxury hand car wash Dewsbury
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear everything was set up quickly and easily and that your experience has been a positive one from the start.
We look forward to continuing to support your luxury car wash.
Thanks Mark Bowler to sort everything…
Thanks Mark Bowler to sort everything out for my business Egos fish bar Ltd within time .much appreciated
Brilliant work
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear everything was sorted quickly and smoothly for your business. We look forward to continuing to support you.
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’ve had an excellent experience. We look forward to continuing to support your business.
I love my card machine from shift 4
I love my card machine from shift 4, the terminal is so simple to use & fast. It’s much cheaper than my previous merchant provider. Donna was great with setting it up for me & answering all my questions.
I would highly recommend Donna & Shift 4 to anyone thinking of switching.
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re thrilled to hear you’re enjoying the speed and simplicity of the terminal and that the switch has helped reduce your costs.
We appreciate your recommendation and look forward to continuing to support your business.
Gavin was great with his advice…
Gavin was great with his advice recomending this product
24 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you found the advice helpful and that your experience has been a positive one. We look forward to continuing to support your business.
Thank you guys for such a great service…
Thank you guys for such a great service specially thank too Mr Mohammad Arif what a great man way too eusy on explaining Shit 4. Thank you Shift 4
Shopeaze convince store Wakefield
28 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’ve had such a positive experience and that everything was clearly explained from the start.
We look forward to continuing to support your business.
Good terminal for a good price.
14 January 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re pleased to hear you’re happy with the terminal and the value it offers. We look forward to continuing to support your business.
Sam is Excellent
Sam has been spot on. He is very efficient and good with delivering machines on time etc.
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear everything has been handled efficiently and delivered on time. We look forward to continuing to support your business.
Hi been using shift4 card terminal past…
Hi been using shift4 card terminal past 7 months. Very happy with service provided by Muhammad Arif and saved alot of money with shift4. Darnley Fisheries Wakefield.
4 September 2025
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’ve been happy with the service over the past several months and that you’re seeing real savings.
We look forward to continuing to support your business.
Great machine, reliable and easy to set up
Great machine, reliable and easy to set up. Love the fact you can put items like a mini menu on the screen!
Has helped massively managing my customer payments - James @ SwitchAdvisor was great highly recommend
11 February 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’re finding the machine reliable and easy to set up, and that the features are helping you manage payments more smoothly.
We look forward to continuing to support your business.
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