I am increasing my rating as Shift responded to my review immediately and refunded the subscription amount. The customer service was impeccable. The adverts are misleading and suggest the app conta... See more
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Review summary
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Reviews shaping this summary
After receiving this service, I canceled it the same day. It is more focused on helping you figure out which job you want, rather than getting you to that job. The "instructor" I was chatting with ne... See more
Company replied
I was on the point of backing out, thinking Shift wouldn't help with entrepreneurial careers, but Ally changed my mind. She really listened to me, heard my hopes/plans/conflicts, and is helping me to... See more
Company replied
This is the first time I have utilized the services of a career/resume service. However; I am pleased that I did. Ally worked with me. She is very skilled and knowledgeable. Having an employment gap,... See more
Company replied
Company details
Written by the company
Get professional support & land your dream job effortlessly with Shift! We’re here to make your job search journey easier and more effective. With our powerful tools and expert guidance, you'll stand out, land interviews, and reach the career you’ve always wanted.
Contact info
United States
- contact@shift.careers
- shift.careers
3.0
Average
72 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Don't trust their advertisements
Don't trust their advertisements. They claim they will help you with tailoring your resume and preparing for interviews to get shortlisted in a month, but it is just a lie.
Once you pay, they just give you some generic information, boring theoretical lessons, and psychological questions about your desires. This is what every applicant already knows! There is no real or direct help for job seekers who are in a rush.
Even their sample CV is completely outdated (last update is 2014!). They put education at the top and experience at the bottom, which no professional recruiter accepts today. Their marketing claims are so far from reality. They just talk and waste your time. Highly do not recommend.
22 May 2026
Unprompted review
Reply from Shift
Dear Sue,
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations.
We strive to provide a combination of educational resources, practical job search guidance, and personalized support, but we understand that different job seekers have different needs and timelines. We take concerns about our content, coaching, and marketing communications seriously, and we appreciate you bringing these points to our attention.
We would like the opportunity to review your experience in detail and investigate the concerns you've raised. Please contact us directly at contact@shift.careers with the email address associated with your account, and our team will personally look into the matter and work toward a fair resolution.
Thank you again for your feedback. Input from our customers helps us continue improving our services and support.
Warm regards,
Shift Careers Team
Total Bait-and-Switch
Total Bait-and-Switch - Do Not Recommend:
I signed up for Shift Careers expecting active, day-to-day partnership and live interview exercises with a career counselor. Instead, I was met with dead text modules and automated "homework" assignments.
To make matters worse, after paying out-of-pocket, the next available slot for a live 30-minute coaching session was three weeks out.
For a time-sensitive tech job search, waiting weeks for a single phone call is completely unacceptable.
The platform is designed around automated gatekeeping rather than high-level, tech-focused guidance. I have canceled my subscription and demanded a full refund.
Do not waste your money here if you need real, timely career support.
28 May 2026
Unprompted review
Reply from Shift
Dear Thomas,
Thank you for taking the time to share your experience. We're sorry to hear that the service did not meet your expectations.
We understand that when you're actively searching for a job, especially in a fast-moving field like tech, timely support is critical. While our program combines self-paced learning materials with personalized coaching, we recognize that the availability of coaching sessions can significantly impact the overall experience.
We take your feedback seriously and would like the opportunity to review your case and address your concerns directly. Please contact us at contact@shift.careers with the email address associated with your account, and our team will personally investigate the situation and work toward a resolution.
Thank you again for your feedback. It helps us continue improving the experience we provide to our customers.
Warm regards,
Shift Careers Team
Simply fraud
Simply fraud. Please my message before you choose this site for career. I dnt get any calls or msgs from recuters even the customer support people's also response us very late. I took a membership for 1 week trail it just cost of $9 +$34 for month but noting i find good from them . GOD WILL TAKE SEVIOUR Action on them definitely..
27 May 2026
Unprompted review
Reply from Shift
Hi Deem,
Thank you for sharing your feedback. We're sorry to hear that your experience left you feeling this way.
We take concerns like this seriously and would appreciate the opportunity to understand what happened and investigate your case properly. Please contact us directly at contact@shift.careers with the email address associated with your account and any relevant details, and our team will personally review the situation and work toward a resolution.
Warm regards,
Shift Careers Team
Reply from Shift
Hi there,
Thank you for sharing your feedback. We're sorry to hear that your experience left you feeling this way.
We take concerns like this seriously and would appreciate the opportunity to understand what happened and investigate your case properly. Please contact us directly at contact@shift.careers with the email address associated with your account and any relevant details, and our team will personally review the situation and work toward a resolution.
Warm regards,
Shift Careers Team
I was really anxious going in
I was really anxious going in. I haven't job hunted in over six years and everything feels different now. My coach was patient and didn't make me feel silly for not knowing things. Feeling a lot less overwhelmed.
22 May 2026
Reply from Shift
This really means a lot to us, thank you for sharing. Returning to the job market after years away takes real courage, and it's exactly the kind of moment we built Shift Careers for. We're so pleased your coach was able to create a safe, judgment-free space for you.
Warm regards,
Shift Careers Team
They charge in usd and don't even…
They charge in usd and don't even mention clearly anywhere that the customers are being charged in usd. When talking with customer service they will give you hard time as well that everything is non refundable and so on. It's too hard to pay freaking 80 usd for 4 week plan. I would be happy to pay that amount if you guys make the surety of 100% that i will land the job.
20 May 2026
Unprompted review
Reply from Shift
Dear Dev, thank you for your honest feedback, we're sorry your experience left you frustrated. Transparency around pricing is something we care deeply about, and your comment about currency clarity is something we will take a close look at.
We also regret that your interaction with our customer service team didn't feel supportive as that's not the standard we hold ourselves to.
It's worth noting that no service in this space is able to guarantee job placement, as outcomes depend on multiple factors, but we are fully committed to giving every customer the best possible guidance to help them land roles they are targeting faster and with less overwhelm.
Please reach out to us at contact@shift.careers so we can review your case - we'd love the chance to make this right.
Warm regards,
Shift Careers team
It felt less like a coaching session…
It felt less like a coaching session and more like talking to someone who's been on both sides of the hiring process. My coach understood what recruiters actually look for. Very refreshing to talk to a real person.
20 May 2026
Reply from Shift
Dear Marie, this is exactly what we set out to create, thank you! Our coaches bring real-world hiring experience precisely so conversations feel genuine and grounded. We're thrilled that came through for you. Wishing you the very best in your search!
Warm regards,
Shift Careers team
My coach picked up on things about my…
My coach picked up on things about my CV that I genuinely couldn't see myself, mostly around the language I was using. I'd been writing job descriptions instead of talking about impact. Once she pointed it out I couldn't unsee it. Really practical session, left with a clear list of things to fix.
19 May 2026
Reply from Shift
Dear Juana, we are so glad your coach was able to bring that to light in a way that stuck. A clear action list is exactly what we aim to leave every session with. Best of luck putting it all into practice, we're rooting for you!
Warm regards,
Shift Careers team
Good session
Good session, useful tips. I'd say go in with specific questions ready. I wasn't fully prepared and felt we spent a bit of time just getting started. That's on me though. The LinkedIn advice alone was worth it.
18 May 2026
Reply from Shift
Dear Steve, thank you for the kind words and the genuinely helpful tip! You're right that coming in with specific questions helps make the most of the time. Really pleased the LinkedIn guidance delivered. Wishing you the best in your search!
Warm regards,
Shift Careers team
this is only a scams
this is only a scams, they advertise they are better then linkedin, as soon you'll pay for subscription you'll find they have nothing, only jobs search tips, within an 10 mint I asked for refund and canceled my subscription they have cancelled the plan but haven't refund.
15 May 2026
Unprompted review
Reply from Shift
Dear Iram, thank you for sharing your experience, we're sorry it didn't match your expectations. We understand how frustrating it can feel when a service doesn't immediately deliver what you were hoping for, and we take that seriously. Regarding your refund, we want to make sure this is resolved for you as quickly as possible. Please reach out to us directly at contact@shift.careers with your account details and we'll personally look into this and find a way forward for you.
Warm regards,
Shift Careers team
Guarantee that they will NOT Refund
Just another scam... their "refund guarantee" is more like a guarantee that they will NOT issue a refund to you... don't este your money in these scam apps
5 May 2026
Unprompted review
Reply from Shift
We're sorry to hear you feel this way and we genuinely want to understand what happened. Our refund policy exists to protect our customers, and if there has been a situation where it wasn't applied fairly or clearly explained, that is something we want to address directly.
We'd ask that you please get in touch with us at contact@shift.careers with your account details so we can personally review your case and make sure it's handled properly.
Warm regards,
Shift Careers team
Subscription Fee for Nothing
You pay a subscription fee, and then inside the subscription area, there are more, larger fees to do anything potentially useful. It seems designed to extract the maximum amount of money in the shortest time. They might be hiding the secret to becoming a billionaire, but they'll charge you $2 billion to find out.
28 April 2026
Unprompted review
Reply from Shift
Dear James, thank you for taking the time to share this - we're sorry the pricing structure left you feeling this way. We understand how frustrating it can be when the full picture of what's included isn't immediately clear.
Pricing transparency is something we take seriously and your feedback will help us look at how we communicate what's available at each level. We'd love the chance to understand your experience better and see what we can do, please reach out to us at contact@shift.careers and we'll personally look into your case.
Warm regards,
Shift Careers team
Big impact
Made a real difference. I thought a CV update was enough, but the coaching helped me rethink my whole approach. I now feel ready for senior roles I didn’t think I could reach.
27 April 2026
Reply from Shift
Dear Brenda, this is wonderful to hear, thank you for sharing! A polished CV is a great start, but realising your own potential for roles you hadn't even considered is exactly the kind of shift we hope to help people make. Those senior roles are well within your reach and we have no doubt you'll get there. Go get them!
Warm regards,
Shift Careers team
Great coach Olivia
Olivia really gets it. I was nervous before my session, but Olivia immediately made me feel comfortable. She helped me organize my job search, refine my profile, and gave tips for interviews. I feel much more confident now.
26 April 2026
Reply from Shift
Parker, what a lovely review, thank you! We'll make sure Olivia sees this, she'll be thrilled to hear it. Creating that comfortable, judgment-free space from the very first minute is something our coaches work hard at, and it's great to know it made such a difference for you. Wishing you the very best!
Warm regards,
Shift Careers team
I was switching industries and didn’t…
I was switching industries and didn’t know how to position myself. Olivia was great and offered some fantastic tips for my CV and LinkedIn page. In the short session we had, she helped me so much and gave clear actions I could implement immediately. Talking to someone knowledgeable really made a difference. I enjoyed Olivia’s open and honest communication, and her understanding of the current job market was impressive.
19 April 2026
Reply from Shift
Hi Grace, thank you for such a thoughtful review, we'll absolutely pass this on to Olivia! Wishing you a smooth transition and every success in the new industry!
Warm regards,
Shift Careers team
Quick useful tips
Even in a short session, my coach gave me practical tips for my CV and LinkedIn that I could apply immediately. Felt really productive.I appreciated how my coach reviewed my
20 April 2026
Reply from Shift
Dear Phoebe, thank you for the kind words! Really glad the session felt productive, best of luck applying those tips and landing the role you're going for!
Warm regards,
Shift Careers team
Personalized advice
Very personalized! The advice felt tailored to me, not generic. My coach helped me see what I needed to improve and gave concrete steps for how to do it.
16 April 2026
Reply from Shift
Dear Ken, this is so great to hear, thank you! Best of luck putting those concrete steps into action, you've got everything you need!
Warm regards,
Shift Careers team
Ally is very knowledgeable
Ally is very knowledgeable. Her questions were on point and her observations were insightful. She made the session interactive and practical. It felt so good to speak with a real human who understood my concerns. She was empathetic, and I felt comfortable discussing all my questions. I loved having the opportunity to bounce ideas off someone specialized in job searching.
9 April 2026
Reply from Shift
Rohan, what a wonderful review, thank you so much, and we'll make sure Ally sees this! The ability to have a real, two-way conversation with someone who truly understands the job search process is at the heart of what we do, and it's brilliant to hear Ally delivered that so naturally. Wishing you all the very best!
Warm regards,
Shift Careers team
The session was packed with relevant…
The session was packed with relevant information and delivered efficiently. Olivia’s understanding and problem-solving skills were very impressive. It was really good - Olivia is amazing, very patient, and took the time to explain everything clearly.
12 April 2026
Reply from Shift
Dear Harry, thank you for this, it really made our day! We'll be sure to pass your kind words on to Olivia, she deserves to hear them. We're so glad you had such a positive experience and wish you every success in your search!
Warm regards,
Shift Careers team
Please don't fall these scam.
Please don't fall these scam.
You pay for subscription but ended getting pay more to just to get the basic things done.
10 April 2026
Unprompted review
Reply from Shift
We're sorry to hear your experience left you feeling this way. We understand how frustrating it can be when the value of a service doesn't feel clear from the outset, and your feedback around pricing transparency is something we take seriously and will look into.
We'd genuinely like the opportunity to understand your situation better and make things right. Please reach out to us at contact@shift.careers and we'll personally review your case.
Warm regards,
Shift Careers team
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