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Shield Funding Reviews 929

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 242 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's professionalism, responsiveness, and helpfulness, often mentioning staff members who went above and beyond. The service is consistently described as excellent, with many appreciating the quick approval and funding processes, sometimes within hours or the same day. People also praise the clear communication and the ease of the overall experience. However, some customers reported issues with communication, noting a lack of response to inquiries about terms, fees, or funding status. A few also expressed dissatisfaction with the financial terms, finding the interest rates or payoff balances to be higher than initially understood or expected.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Service

Reviewers mention positive feedback about service, highlighting its efficiency and professionalism. Many... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the outstanding support,... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the quick and efficient service.... See more

Payment

Consumers find payment to be a positive experience, often highlighting the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jonathan S really earned my trust and made the process so much easier as I had some challenges on my end regarding my business structure. He came through, even through the holidays, with creative solu... See more

Company replied

Rated 5 out of 5 stars

I want to everyone to know that Dania Rochdi and Daniel Zuberman are the real deal when it comes to professionalism and delivering the expectations we can only think about. The duo is an impressive... See more

Company replied

Rated 5 out of 5 stars

I don’t even know how to put into words what Dan Zuberman means to me. He’s not just amazing—he has this way of showing up for me that feels personal, intentional, and honestly Every time my business... See more

Company replied

Rated 5 out of 5 stars

Working with Phil S. has been an absolute pleasure! He is knowledgeable, patient and very clear about the process, answering any and all questions I had along the way. His attention to detail really s... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Business to Business Service
  3. Loan Agency
  4. Non-Bank Financial Service

Written by the company

Shield Funding provides same day business loans, lines of credit, and merchant cash advances to small and medium sized businesses. Get competitive rates and flexible terms by applying online today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

929 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Job Jonathan

Jonathan did a fantastic job securing an LOC for my company. The deal was complex with multiple owners, but he never let up until the close, and did an excellent job keeping me informed through the entire process. Excellent rating.

28 October 2025
Unprompted review
Shield Funding logo

Reply from Shield Funding

Thanks for taking the time to offer feedback. We appreciate it.

Rated 5 out of 5 stars

Scott did a great job from start to…

Scott did a great job from start to finish they are fast and want to help small businesses
Thank you Scott and Ryan

28 October 2025
Unprompted review
Shield Funding logo

Reply from Shield Funding

Thanks for taking the time to offer feedback. We appreciate it.

Rated 5 out of 5 stars

Im very satisfied with the entire…

Im very satisfied with the entire process of this loan. Ryan Parker walked us threw the entire process. He was very attentive and answered all our questions. He even gave me answers to a few questions I had after business hours. The next day I received a text from Ryan making sure the funds had been deposited with no hassle in a timely manner. He made us feel secure and confident we made the right choice. He deserves a raise.

22 October 2025
Unprompted review
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Reply from Shield Funding

Thanks for taking the time to offer feedback. We appreciate it.

Rated 5 out of 5 stars

Joseph has been an amazing rep!

Joseph has been an amazing rep. He has helped me with capital several times now and answered all of my questions promptly. Love dealing with Shield Funding.

23 October 2025
Unprompted review
Shield Funding logo

Reply from Shield Funding

Thanks for taking the time to offer feedback. We appreciate it.

Rated 5 out of 5 stars

Isaac was very nice and professional

Isaac was very nice and professional. He made sure everything went quick and smooth. He was constantly in touch and following up with us on the process. Will use them again in the future.

23 October 2025
Unprompted review
Shield Funding logo

Reply from Shield Funding

Thanks for taking the time to offer feedback. We appreciate it.

Rated 5 out of 5 stars

Fast approval, easy communication

Once I submit my application, there where not waiting time!! Few minutes later a representative contact me, his name was Jo Mark, he found me a approval same day, and the best deal for my business, he was very nice always answer me all my questions ( where a lot of them) he always answer me fast and help me through the process, thank you Jo, your help and understanding was very appreciated

3 October 2025
Unprompted review
Shield Funding logo

Reply from Shield Funding

Thanks for taking the time to offer feedback. We appreciate it.

Rated 5 out of 5 stars

Very Helpful

Ian was very helpful and he immediately approved me for funding.

2 October 2025
Unprompted review
Shield Funding logo

Reply from Shield Funding

Thanks for taking the time to offer feedback. We appreciate it.

Rated 5 out of 5 stars

Noah is the best!

Noah was extremely helpful in getting me where I needed to fast. I highly recommend working with him.

1 October 2025
Unprompted review
Shield Funding logo

Reply from Shield Funding

Thanks for taking the time to offer feedback. We appreciate it.

Rated 5 out of 5 stars

Very satisfied

Very satisfied

1 October 2025
Unprompted review
Shield Funding logo

Reply from Shield Funding

Thanks for taking the time to offer feedback. We appreciate it.

Rated 5 out of 5 stars

Unbelievably quick service with full…

Unbelievably quick service with full attention to my case. I am shocked at how quickly they were able to come through with my funding with very little hassle on my part. I highly recommend them

30 September 2025
Unprompted review
Shield Funding logo

Reply from Shield Funding

Thanks for taking the time to offer feedback. We appreciate it.

Rated 5 out of 5 stars

Good service

Good service, fast delivery Thank you 🙏🏽

30 September 2025
Unprompted review
Shield Funding logo

Reply from Shield Funding

Thanks for taking the time to offer feedback. We appreciate it.

Rated 5 out of 5 stars

Nick Is Great

Nick worked with me and made suggestions on what to do to help my file look better. He was always available through text or phone. A real pleasure to work with and would do it again.

29 September 2025
Unprompted review
Shield Funding logo

Reply from Shield Funding

Thanks for taking the time to offer feedback. We appreciate it.

Rated 5 out of 5 stars

Great customer service

Dominick is always quick to reply and professional to work with. Always there to help.

25 September 2025
Unprompted review
Shield Funding logo

Reply from Shield Funding

Thanks for taking the time to offer feedback. We appreciate it.

Rated 5 out of 5 stars

Thank you for the excellent customer service.

Thank you, David, for your professionalism and for assisting me through all the steps of this process. Due to your excellent customer service, the process was very seamless. Also, I am very grateful for your follow-up throughout the process.

19 September 2025
Unprompted review
Shield Funding logo

Reply from Shield Funding

Thanks for taking the time to offer feedback. We appreciate it.

Rated 5 out of 5 stars

Great attendance

Great attendance. Quick and to the point

18 September 2025
Unprompted review
Shield Funding logo

Reply from Shield Funding

Thank you for your positive feedback! We're glad you appreciated our prompt and attentive service.

Rated 5 out of 5 stars

Ashley Park was incredible

Ashley Park was incredible! So fast and easy to work with! One of the best customer experiences ever. She made everything seamless and was attentive and fast to respond and help 10/10

18 September 2025
Unprompted review
Shield Funding logo

Reply from Shield Funding

Thank you so much for your kind words! We're thrilled to hear you had such a great experience with Ashley. We truly appreciate your support!

Rated 1 out of 5 stars

Renewal Terms Did Not Match What Was Represented”

I entered into a $6,600 advance with Shield Funding after their representative told me in writing that, after two months of repayment, I would qualify for a renewal between $20,000–$30,000 at better rates and terms. I have since made every payment on time and maintained over $11,000 in monthly deposits. Instead of honoring those terms, Shield only offered me $10,000 and later tried to reframe their earlier written commitment as conditional. This was disappointing and not what was represented when I agreed to the original advance.

17 September 2025
Unprompted review
Shield Funding logo

Reply from Shield Funding

We worked really hard for this client. First, we told her we could "probably" get her 20-30k if she made timely payments for for the first couple of months. The issue is that the client asked for more money before the two months was reached which caused a red flag in underwriting. And this is why it is never guaranteed because the client could just start bouncing checks or change banks or many other reasons. Now even after that, we got her up to at least 10k+ with lower rates and better terms but it was not enough for the 15k requested, even though it was close and it could have been managed as we were super courteous and transparent and were willing to work the whole way. But for 5k less of an approval on that day this client decided to file complaints all over the internet even after we did the best we could after her premature inquiry. Does this seem fair? We are an honest company and went well beyond the 100 messages and all the work to assist the client and for 5k less of an approval we are criticized all over the internet. We still wish the client the best of luck.

Rated 5 out of 5 stars

Ashley was Top Notch

Ashley helped us get our application done very efficiently and effectively. Once everything aligned she worked with us on different options and got us our funds within 24 hours. This all went smoothly and recommend to reach out to them if your looking for some financial needs.

16 September 2025
Unprompted review
Shield Funding logo

Reply from Shield Funding

Thank you for your kind words and recommendation! We're thrilled to hear that Ashley was able to assist you efficiently and effectively.

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