SHE SAID YES Reviews 942

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 477 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are even more beautiful than expected, with rich, vibrant colors and excellent design. Many appreciate the extensive customization options, allowing them to create unique pieces that perfectly fit their preferences and specifications. The website is frequently highlighted as easy to use and navigate, making the shopping experience enjoyable and straightforward. People also find the pricing to be fair and reasonable, especially given the high quality and customization available. However, some customers were dissatisfied with the quality of the products, reporting issues such as stones falling out, tarnishing, or concerns about the accuracy of the metal description. A few reviewers also felt that the items received did not match the images on the website and that the jewelry felt inexpensive despite the price. There were also mentions of high resizing costs and concerns about the company's origin.

What people talk about most

Product

Reviewers mention positive feedback about product, particularly appreciating the extensive customization... See more

User experience

Users describe positive interactions with the user experience, highlighting the website's ease of navigation... See more

Website

People report positive experiences with the website, highlighting its ease of navigation and user-friendly... See more

Quality

Consumers find quality to be positive, with many praising the beautiful and customizable jewelry, perfect... See more

Price

Customers consistently note positive experiences with price, finding products affordable and appreciating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First of all the customer service is excellent! They are kind, understanding, professional, and friendly. The ring is ordered is just as pictured and even more beautiful than I expected. The process o... See more

Company replied

Rated 5 out of 5 stars

I had great experience with She Said Yes. All jewelry custom made arrived as ordered. I ordered several items and each one looks beautiful, great work, nice colours and I’m very happy. After I mad... See more

Company replied

Rated 5 out of 5 stars

So much fun to shop around and look for a ring for your special day and this site has made it exciting and easy to use. Of course I had to pick like five different things but process of elimination. O... See more

Company replied

Rated 5 out of 5 stars

I found the perfect ring and was able to customize it to my preferences with the color of gold and stones because we are not diamond people. It was quick and easy and the site has regular discounts.... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

She Said Yes is a jewelry brand built on a double promise: love for each other and care for the planet. We specialize in engagement rings crafted with lab‑grown diamonds and 100% recycled gold. Every piece is conflict‑free, fully traceable, and ethically made. We believe a true commitment should not only shine on your finger but also help protect the world we share. From design to delivery, we walk with you through every meaningful moment. Because your “yes” deserves a symbol that is as responsible as it is beautiful.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

942 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very simple

Very simple, well explained. Helpful when needed help. Thanks

27 April 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your lovely review!
We’re glad to hear our process is simple and clear to you, and we are glad to offer support whenever you need it. Your satisfaction is always our priority.
Enjoy your beautiful jewelry and welcome back anytime!

Rated 5 out of 5 stars

Top top top.

27 April 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your amazing feedback!
We’re overjoyed with your lovely "Top top top" compliment. Your satisfaction is always our top priority.
Hope you love your jewelry and welcome back anytime!

Rated 5 out of 5 stars

I am a repeat customer

I am a repeat customer, I was able to purchase a few replicas before making my final purchase. The process is always seamless and easy. Customer service communication is also fast and efficient. I highly recommend.

27 April 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for being our wonderful repeat customer!
We truly appreciate your long-term trust and support. It means a lot to know our ordering process is always smooth and seamless, and that our customer service can respond to you quickly and efficiently. We’re beyond grateful for your sincere recommendation.
Looking forward to continuing to serve you with fine quality and great experience in your future purchases!

Rated 5 out of 5 stars

I looked everywhere …

I looked everywhere for this graduation gift and I could not find the ring I wanted for her. She said yes had it and was easy to get the right size!

25 April 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your heartfelt review!
We’re incredibly honored that our ring became the perfect graduation gift for her. It makes us so happy to hear you found exactly what you were looking for, with easy sizing and a smooth shopping experience.
Wishing her all the best for her graduation and bright future ahead!
We truly appreciate your lovely support.

Rated 5 out of 5 stars

So far so good.

25 April 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your lovely feedback!
We’re thrilled to hear you’re loving your ring and that everything is perfect for you. It’s our greatest pleasure to bring you a satisfying shopping experience.
Hope you enjoy your beautiful jewelry every day, and we look forward to serving you again in the future!

Rated 4 out of 5 stars

The prices all seemed quite fair

The prices all seemed quite fair. My only complaint would be the lack of variety in ring band designs, but maybe I'm just picky. Overall great options on engagement rings though.

24 April 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your honest and valuable review!
We’re delighted to hear you found our prices fair and loved our selection of engagement rings.
We truly appreciate your sincere feedback regarding the limited variety of ring band designs. We will definitely take your suggestion on board and keep expanding and updating our styles in the future.
Your satisfaction matters most to us, and we’ll keep improving to bring you more diverse and exquisite designs.
Thank you again for your great support!

Rated 5 out of 5 stars

From many choices for design

From many choices for design, or color this is the best way find the perfect ring! And flexible financing available is a bonus

23 April 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your wonderful review!
We’re so glad you loved exploring our wide range of designs and colors to create your perfect ring — that’s exactly what we aim for.
We’re also happy to hear our flexible financing made your experience even better.
Thank you for choosing us, and we hope you enjoy your beautiful custom ring for years to come!

Rated 5 out of 5 stars

Very easy to create your own style of…

Very easy to create your own style of ring with choice of metal and stone color!

17 April 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your wonderful review!
We’re thrilled to hear you enjoyed creating your own custom ring with our metal and stone color options.
We are committed to helping our customers design exactly what they want in a simple and straightforward way.
We truly appreciate your support and hope your unique piece brings you endless joy!

Rated 5 out of 5 stars

Ease of finding products I wanted and…

Ease of finding products I wanted and great customisation options to make sure the ring is perfect

20 April 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your lovely review!
We’re so glad you found our site easy to navigate and loved our customization options — helping you create your perfect ring is exactly what we aim for.
We truly appreciate your support and hope you enjoy your special piece!

Rated 5 out of 5 stars

The ability to try on a replica ring in…

The ability to try on a replica ring in advance and get credit towards the purchase of a future ring makes it very convenient.

19 April 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your kind review!
We’re delighted to hear our replica try-on service and store credit made your experience so convenient.
It’s our goal to help you shop with confidence and create your perfect ring hassle-free.
We appreciate your support and look forward to welcoming you back soon!

Rated 5 out of 5 stars

Easy to use site.

16 April 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your kind feedback! We’re delighted to hear our website is easy to navigate and use. Providing a smooth and straightforward shopping experience is always our top priority.
We truly appreciate your support and hope to welcome you back soon!

Rated 5 out of 5 stars

Smooth buying experience.

Smooth buying experience.

14 April 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your kind review! We’re delighted to hear you had a smooth buying experience with us.
We truly appreciate your support and hope you love your jewelry

Rated 5 out of 5 stars

Perfect great deals

Awsome deals

14 April 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your wonderful feedback! We’re so happy you loved the deals — your satisfaction means everything to us.
Hope to serve you again soon!

Rated 5 out of 5 stars

Refreshingly painless!

The selection and ease of purchase was refreshing and made getting a set for my fiancé and I painless! We love the replica option so we can see how they look!

12 April 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your wonderful review!
We’re thrilled to hear your shopping experience was smooth and enjoyable, and that our replica option helped you feel confident in your choice.
Wishing you both a beautiful journey ahead — we truly appreciate you sharing your special moment with us.

Rated 5 out of 5 stars

Good to bye from

Good to bye from

11 April 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your kind review!
It means a lot to be trusted as your go-to jewelry choice. We truly appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Say Yes to "She Said Yes"

The site is very well put together and easy to navigate. This company offers so many selections and you get an up-close look at the rings making it so easy to see what you want and how it will look. The ordering process is so easy and take minutes. I will use them again no doubt in the future!

10 April 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your wonderful review! We’re thrilled you had such a smooth and enjoyable experience with us.
We truly appreciate your support and can’t wait to serve you again soon!

Rated 5 out of 5 stars

She said yes

She said yes, has quality jewelry, and affordable pricing. The website is easy to navigate, and the payment options are flexible.

8 April 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your lovely review! We’re thrilled to hear our quality jewelry, easy‑to‑navigate site and flexible payment options made your experience seamless. We truly appreciate your support!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look