Sherum Reviews 

2,105
•
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 453 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online purchasing process quick, smooth, and very easy to navigate when buying items on the platform. Many individuals appreciate that the website features appealing product displays alongside informative descriptions. However, some customers also noted unexpected price differences, added tariffs, and additional shipping charges during the checkout. A few other people also felt that the physically delivered items did not match the online descriptions or pictures. Several consumers experienced frustrating issues with product quality and poor customer support responses when trying to request refunds or returns.

What people talk about most

Product

People report ambiguous experiences with product, as some customers find descriptions clear and attractive... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting that while the website offers a quick and... See more

Quality

Reviewers mention negative feedback about quality, noting that items arrive broken, made of cheap plastic, or... See more

Price

Customers consistently note negative experiences with price, expressing widespread frustration over final... See more

User experience

Customers had positive experiences with user experience, noting that the website is easy to navigate and find... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have not personal seen your glasses other than photos. Glasses are also an item of fashion and I love my colored frames. However, for traveling it seemed the perfect glasses as backup as no prescr... See more

Rated 4 out of 5 stars

Everything is satisfactory - APART from the fact that you insist on sending the item to the wrong address. What is the point of asking where one wants the goods sent if Sherum is going to disregard th... See more

Rated 4 out of 5 stars

The product desription was easy to understand and dealt with all relevant aspects of the product. The price offer was attractive an therefore I decided to buy the product.

Rated 4 out of 5 stars

Sudden change of product name halfway through the advertisement created suspicion that I may not receive what I thought I had ordered. That remains to be seen upon delivery.


Company details


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3.6

Average

TrustScore 3.5 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.6

All reviews

(2,105)

608 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My bank was Leary of the purchase so…

My bank was Leary of the purchase so they would not allow the card to go through. however, after I talked with them, they allowed the purchase to go through. I'm Glad that Sherum contacted me after I could not purchase on the original try. Then I didn't have to go looking for you.

7 November 2026
Unprompted review
Rated 3 out of 5 stars

The final price a bit of a shock, plus delivery times see a bit excessive. I would have thought all glasses produced would be ready for dispatch as it seems you are an on line company

First be honest and open on the final price. The actual price bears no resemblance to the price advertised. Plus of course even the postage seems like a rip off. Delivery times seem far too long for a company, I would have thought all the glasses produced would be ready for despatch without delay

7 November 2026
Unprompted review
Rated 5 out of 5 stars

Product picture and description was…

Product picture and description was very helpful. The age range for razor use.
I fell in the category of not getting close shaves with my current elect. razor, especially on my neck. The ordering and checkout process went smoothly. Looking forward to trying my new razor.

5 November 2026
Unprompted review
Rated 5 out of 5 stars

I am eager to receive my new multi-use…

I am eager to receive my new multi-use and multifocal glasses soon, even for all-day outdoor use. When they arrive, I will really try to have three glasses in one, the shopping system is Very practical and diligent I hope they arrive soon so I can start enjoying them as you yourselves anticipate saying before purchasing them. I anxiously await the courier to my house with my wonderful new ones. From AMBRA G. NEUNER.

6 November 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order and receive confirmation.

The picture of the product quantity to choose from should perhaps include the charging station.

6 November 2026
Unprompted review

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