Sheridan Fabrications Ltd Reviews 

1,187
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Whilst the template measurement and worktop fitting service was excellent we are extremely disappointed with the quality of the Apollo Slab Tech worktop breakfast bar which was fitted. Due to the... See more

Rated 5 out of 5 stars

Excellent survey giving perfect measurements for the quartz to be cut correctly. This enabled the fitters no problem whatsoever to fit our new tops. Guys allowed my kitchen fitter to fit the tap prior... See more

Rated 5 out of 5 stars

Brilliant service from start to finish! Very helpful team, super quick response & fitting. Good advice on aftercare. Invest in some magic erasers if having pure white as it does mark / stain and t... See more

Rated 5 out of 5 stars

Arrived on time, completed task to a good standard & husbandry standards were extremely high. Only concern is time allowed to check the full installation. I’m sure if issues identified over coming day... See more

Company details

  1. Manufacturer

Information provided by various external sources

Sheridan worktops are the UK’s largest supplier of granite worktops, quartz worktops, Corian® worktops, Silestone® worktops, Apollo® worktops and wood worktops to blue chip and independent retailers. Sheridan worktops offer a wide range of bespoke and custom worktops, manufactured and fabricated in house by a highly skilled manufacturing team and then installed by highly skilled staff, to guarantee satisfaction for every job.


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4.2

Great

TrustScore 4 out of 5

1K reviews

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4.2

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(1,187)

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Rated 5 out of 5 stars

Very happy with my worktop

The Team is fabulous to install my worktop. They are very professional and polite. At the end they are very patient to explain to me how to protect the worktop.
Really happy about the worktop and the service. Thank you!

14 December 2022
Unprompted review
Rated 1 out of 5 stars

Ignore complaints

Feeling very frustrated - Sheridans supplied and fitted quartz worktops back in September and we have had a complaint logged ever since. Worktops are chipped, not sealed and furthermore have been joined with silicone instead of resin so now there are gaps on the surface. Have chased every week to get resolved and we are now end of December with only one email reply from Sheridans in the whole almost 4 month time frame which was to ask a question. Feel like we are up against a brick wall. All templating appointments were booked in v quickly so can only assume they ignore complaints. They have substantial evidence provided and now I’m not sure where to turn.

21 December 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible - do not use this company to fit your quartz work tops. Ours have to be removed and done again as they were not stuck down properly, wrong products used in the joints which have caused them to discolour and they are not sealed properly, meaning we are left without a sink for 4 weeks. Even their own staff said it looks like it took about 10 minutes to do. Absolute botch job, clueless company, steer clear. They have recently been bought out by Howdens. This company have completely ruined the experience of having a new kitchen.

2 December 2022
Unprompted review
Rated 1 out of 5 stars

Not a great experience

Apollo worktop was scratched upon delivery. Care advice given summarises exactly how much upkeep this work surface requires. Sheridan did send someone out to see us. Promised a phone call within 2 working days. After 2 weeks have now been informed they will visit in new year, over a month since fitted.
Also be aware we were charged £800 plus for an additional fitting team even though only 2 men turned up. Why the £800? Fraudulent on the part of Sheridans make sure you check your invoice. Still waiting tohear from them.

2 December 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Scott and Joey arrived on time. They explained what they were going to do and how long it would take. They were efficient, friendly and tidy! No mess when they left! They also explained how to look after the work top which I appreciated. The work top looks great. Thank you!

12 December 2022
Unprompted review
Rated 1 out of 5 stars

What Guarantee??

We purchased a Sheridan Apollo slab tech worktop through Wickes, we had the kitchen and worktop fitted ourselves and weren’t advised that if we did we wouldn’t be covered fir guarantee. 2/3 months after the worktop was fitted it cracked. Wickes won’t do anything about it because we had it fitted, and it’s not covered for workmanship. However, I object that this is workmanship. Disgusting that they offer a guarantee but you gave to jump through hoops and are continually fobbed off by Wickes.

31 December 2021
Unprompted review
Rated 5 out of 5 stars

Considerate service

Considerate service, adaptable when staffing was difficult. All staff took their time and care over the product templating and install.
Only issue was miscommunication between Howdens, templater and my installer. There was confusion about supports needed for overhang of worktop. An adjustment was made that seems to be working though!

14 November 2022
Unprompted review
Rated 2 out of 5 stars

Inaccurate measurement

The finished worktop is great and the client loves it.

The problem was the initial measurement was not accurate. The angle both sides of the cooker was incorrect so the fitters re-cut the worktop both sides to the correct angle on site. This meant the worktop was now too short both sides and had to be taken back to be remade.
It was two weeks before they returned to refit.

I did receive £100 compensation but consider this minimal for the two weeks lost.

10 November 2022
Unprompted review
Rated 1 out of 5 stars

If I could give 0 I would

If I could give 0 I would.

The lovely fitters who I would give 5/5 (Ben from the South West a credit to your company)

Company now owned by Howdens and they have been great but again they can only do so much. (Taunton)

Fitters returned 3 times as each visit the worktop didn’t fit.
Such obvious foolish measurement errors. The templater is at fault along with the people who cut the worktop.
Poor communication from fitters to the cutters. Info sent from fitters not actioned.
Company booking out three jobs all in the same slot.
Product could be lovely but not worth all the hassle. For me I regret going ahead after the first stupid mistake.

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Great service and quality worktops

Great service and quality worktops. Service was very pain-free with the whole process being fully explained and booked in advance. Only 'mishap' we had was on installation date where the team had a particularly challenging day and didn't get to us until early evening however these things happen and once on site, they were very efficient and got the job done to a very high standard. A very pleased customer, many thanks!

25 November 2022
Unprompted review

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