Sherborne Turf Reviews 

465
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the turf, rich top soil, and various landscaping products, praising the prompt, highly efficient delivery service. Reviewers also deeply appreciate the helpful, friendly staff and professional drivers who consistently go above and beyond to place heavy loads exactly where needed. Though some customers noted minor logistical drawbacks, such as occasional delivery placement issues, single-use packaging bags, or uncertain arrival times. Despite these few specific points, consumers remain overwhelmingly satisfied with the reliable services provided and plan to return for future garden projects.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting the polite phone... See more

Quality

Users describe positive interactions with quality, expressing deep appreciation for the excellent condition... See more

Service

Reviewers mention positive feedback about service, frequently highlighting exceptional efficiency, great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Sherborne Turf. We ordered 2 bulk bags of top soil on Wednesday and it was delivered on Friday. The top soil is superb quality and we are using to fill recently completed raised... See more

Rated 5 out of 5 stars

Really happy with the service and advice we received from Sherbourne Turf. We were recommended them from someone and I would definitely recommend them too. The helpful tips we got about laying the tur... See more

Company replied

Rated 5 out of 5 stars

A perfect roll of turf. Dispatched quikly. The down side was that the courier delivered next dior hidden behind their bin so I could not loft the parcel to my house as i am frail.this was not acc... See more

Company replied

Rated 5 out of 5 stars

Efficient friendly reception staff. Excellent delivery driver who found our sign marking where to lift our topsoil bag over our hedges. Also the driver came early to enable us to start work.


Company details

  1. Turf Supplier
  2. also in
  3. Garden Center
  4. Lawn Irrigation Equipment Supplier
  5. Mulch Supplier
  6. Seed Supplier
  7. Topsoil Supplier

Written by the company

For over fifty years Sherborne Turf have been supplying the best quality, locally grown turf, grown and cut from our local fields plastic netting free and TGA approved. Open to both the trade and the general public, we offer a wide range of garden and landscaping supplies including our premium soil, compost, bark, mulch, sand, aggregates as well as a selection of gardening and landscaping tools and machinery from well known brands such as Niwaki, Chelwood, EGO Power Plus, and Draper. The majority of our loose products are not only local, but from recycled and renewable sources. We offer a self-service refill station with our carriable, reusable bags so customers can get exactly the amount they need at fantastic prices. In the trade? Apply for a Trade Account and qualify for great discounts. The more you order, the more you save. We provide materials for the biggest landscaping projects to the smallest allotment. Delivered to your door, or pick up from our yard. Need help with your lawn or garden? Give us a call on 01935 850388, email us at enquiries@sherborneturf.co.uk, or message us online Shop local, save money and help the environment with Sherborne Turf.


Contact info

4.9

Excellent

TrustScore 5 out of 5

465 reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(465)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company to deal with even tho' order was small!

Ordererd exact number of biodegradeable turf pegs I needed (rather than a whole box of 500 or expensive packets of 10) at a great price. Delivery was very quick and items were perfectly packaged. Overall a great copmany to deal with. Would highly recommend.

1 July 2025
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Reply from Sherborne Turf

Thank you for taking the time to complete a review. It is great to hear you were happy with the products and services you received.

Rated 5 out of 5 stars

Very efficient

Easy website. Had what I required. Arrived swiftly. Thank you!

6 July 2025
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Reply from Sherborne Turf

We really appreciate your review. Thank you.

Rated 5 out of 5 stars

Great service

Great service, reasonable priced turf. Easy to collect from their depot and they even helpfully put it into the boot for me.

1 July 2025
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Reply from Sherborne Turf

Thank you for your review. We are pleased to hear you were pleased with our prices and service.

Rated 5 out of 5 stars

Happy Customer

Prompt delivery. Good quality product.

29 June 2025
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Reply from Sherborne Turf

Thank you for your review. We are glad to hear you are happy with your delivery and product.

Rated 4 out of 5 stars

Very good website

Very good website, easy to navigate. Delivery acceptable

30 May 2025
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Reply from Sherborne Turf

We're happy to hear you found our website easy to use. We are regularly reviewing it to try and make improvements so happy to hear it worked well for you. Thank you.

Rated 5 out of 5 stars

Good tree stake blocks

Good product, good communication, prompt delivery what more could you want?

5 June 2025
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Reply from Sherborne Turf

Thank you for your review. We pleased to hear you are happy with your product and our service.

Rated 5 out of 5 stars

Delivery of compost

Delivery was quick and easy and items placed exactly where i need it

5 June 2025
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Reply from Sherborne Turf

Thank you for your review. Our delivery drivers do their best to get the goods where you need them so we are glad we could do this for you.

Rated 1 out of 5 stars

The product arrived in poor condition

The product arrived in poor condition, covered in dust and with scratches on the Ego three-in-one leaf blower. It was not properly packaged upon delivery to the customer.

10 May 2025
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Reply from Sherborne Turf

Thank you for your feedback. This has now been resolved.
Unfortunately the product was damaged in transit due to fault of the courier. As a gesture of goodwill we issued an refund for the inconvenience.

Rated 5 out of 5 stars

Great service

Great service - and threw in some extra turf because the rolls weren't perfect. The turf is now in (during a heatwave - my bad!) but after regular watering it looks the bomb.

24 April 2025
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Reply from Sherborne Turf

Thank you for your review. We are pleased to hear you are happy with our service and turf.

Rated 3 out of 5 stars

Laying a new lawn.

Ordering was easy. Correspondence was very good . Delivery was very good . The top soil was excellent. The turfs were of good size , the calculation on the web site was very good. The one major complaint that I have to express was the infestation of leather jackets found in the turfs in the process of laying the turfs. Having to spend extra time searching and removing them.

24 April 2025
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Reply from Sherborne Turf

Apologies for our tardy reply.
Thank you for your review, we do appreciate your feedback.
We are glad to hear that your overall experience with our website and ordering was easy and your delivery was very good.
We are sorry to hear you experienced a problem with leatherjackets in the turf and had to allow extra time to remove them. Due to the EU banning the use of the chemical used to treat leatherjackets it is now an environmental issue. A small area in our field was effected in May this year and unfortunately this impacted your order.
We hope this won't put you off ordering from us in the future.

Rated 5 out of 5 stars

good price

good price, fast delivery, good communication.

28 April 2025
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Reply from Sherborne Turf

Thank you for the review. We appreciate your feedback.

Rated 5 out of 5 stars

Exceptional Service and Custom Seed Mix from Sherbourne Turf

I had a fantastic experience purchasing grass seed from Sherbourne Turf. I spoke with Dawn, who went above and beyond to help me get the perfect bespoke seed mix tailored to my specific needs.

The whole process was seamless – from my initial questions to receiving the custom seed mix, Dawn took the time to understand what I was looking for and provided any recommendations.

The delivery was fast, and the seeds arrived in great condition. The packaging was secure, and everything was well-organised.

I highly recommend this company.

14 April 2025
Unprompted review
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Reply from Sherborne Turf

Thank you for your review. We really appreciate you taking the time to write it. We will pass on your kind regards to Dawn and appreciate your recommendation.

Rated 5 out of 5 stars

Very efficient service

Very efficient service, really good product rooted in a week although we have the weather for it this April. Very good customer service.

28 March 2025
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Reply from Sherborne Turf

Thank you for your review. We're glad you received good service and rate our turf. We really appreciate for feedback.

Rated 5 out of 5 stars

Delivery arrived on the day arranged

Delivery arrived on the day arranged. Polite, cheerful driver who dropped our load exactly where we wanted it. Great.

28 March 2025
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Reply from Sherborne Turf

Thank you so much for your review. We are delighted to hear you received a great service from our delivery driver.

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