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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and impressive performance, with many using them for years without issues. The customer service is frequently highlighted as exceptional, with people appreciating the helpful, responsive, and knowledgeable staff who provide excellent support and quick resolutions. However, some customers also noted minor issues, such as a few lights requiring repair or arriving with shipping damage, though these were often resolved quickly by customer support. A few people mentioned that the mounting brackets on some products could be improved, and one reviewer experienced a product failure shortly after purchase that was not replaced.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers consistently praise the high quality,... See more

Quality

Customers consistently note positive experiences with quality, highlighting the improved build quality of new... See more

Customer service

People report positive experiences with customer service, highlighting their responsiveness, helpfulness, and... See more

Service

Users describe positive interactions with service. Many customers praise the top-notch customer service,... See more

Staff

Clients share positive opinions on staff, frequently highlighting the helpfulness and professionalism of... See more

Based on these reviews

Rated 5 out of 5 stars

I was in the market for a higher quality laser than the ones sold on Amazon or Ali baba and I discovered the Shehds brand. After doing some heavy due diligence, I decided to pull the trigger on the 12... See more

Company replied

Rated 5 out of 5 stars

I’ve gotten my full gear from SHEHDS, including lasers, pars, moving heads, washes. They are all incredibly great, I’ve had my fixtures for over 4 years and never had any issues, some regular maintena... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the SHEHDS 19x15W LED RGBW Moving Head with Zoom & Wash Stage Light, and I couldn’t be happier. The build quality is solid, the light output is impressive, and the zoom and wa... See more

Company replied

Rated 5 out of 5 stars

I have Several of the SHEHDS par wash lights in different configurations. I also have the 150w beam mover lights. All of those have operated flawlessly. They are well built, especially the waterproof... See more

Company replied


Company details

  1. Stage Lighting Equipment Supplier

Written by the company

SHEHDS is a stage lighting manufacturer. We have diversified designs, speedy delivery, offordable price, good service. Established in 2015, SHEHDS keeps high level of quality and material. Our products have passed safety tests including CE, ROHS, UL, FCC, TP, TC, SAA and more. The company is on the way to one of the most recognized and trusted brands in the stage lighting industry. Our commitment is to provide exceptional customer service. To ensure speedy delivery, we own multiple warehouses in the United States, Spain, France, Czech Republic and Russia. Our stage equipments is currently being sold and used in over one hundred countries worldwide. SHEHDS' mission is to grow as one of the top stage lighting suppliers in the world. We welcome resellers, drop shipping and OEM.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

173 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service with low prices despite the far distance

The service is great from SHEHDS together with the prices i live in the Netherlands and recently i bought a fixture and it had a fault in it and when i contacted the customer service they helped me super great by providing brand new parts and guidence videos how to install the new parts

All in all great service from Monica , low prices , good quality and fast shipping

24 April 2026
Unprompted review
Rated 5 out of 5 stars

You Really Can't Beat Them

I've purchased several lights of different kinds over the last 5 years, the quality of some lights in particular is very high, I love using the 19x15 lights they have been a staple for my events and theater. I've noticed the build quality continues to improve, especially with my last order of the new moving lights. I've seen some amazing lighting designers create magic in the theater with SHEHDS lights (the 36x18's in particular)

Whenever I have an issue or a light was broken in transit their customer agent Ava Dai always replies quickly and resolves my issue. I have told many people about SHEHDS in LA and they're all having good experiences with their lights as well. Shipping is insanely fast (sometimes only a day or two) and is free which makes it that much a better deal

There are all the typical realities that come with some of the cheaper lights that they offer, some stepping at the bottom of the curve and a slightly louder fan, but it's not an issue at all with the more premium lights, which are still a 1/3 of the cost of other brands

When it comes to bang for buck...you really can't beat them

21 April 2026
Unprompted review
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Reply from SHEHDS

Thank you for your trust over the past 5 years! 🙌 We're so glad our lights have become a staple for your events and theater work. Ava will be thrilled to hear your kind words. And we love knowing that SHEHDS is making waves in LA! Thanks for spreading the word.

Rated 5 out of 5 stars

I recommend Shehds products

I recommend Shehds products! Great value for money and top-notch service!

10 April 2026
Unprompted review
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Reply from SHEHDS

Thank you! We're so glad you appreciate the value and service.

Rated 5 out of 5 stars

Shehds 12W Constellaser New Version

I was in the market for a higher quality laser than the ones sold on Amazon or Ali baba and I discovered the Shehds brand. After doing some heavy due diligence, I decided to pull the trigger on the 12W Constellaser for my house rave setup. I emailed Shehds customer service directly and received a response and an invoice via PayPal. The item was shipped from CA and was provided a Fedex tracking number the same day. Customer service is one of the best I've ever received from any company. They contacted me once the package was marked delivered just to check if I was satisfied. I'm going to get another 12W Constellaser and maybe some moving heads for this summer. They look like light sabers with a tiny bit of fog. Highly recommended and trustworthy company. Hopefully the lasers hold up durability over time - and hopefully customer service is just as helpful if there were any issue down the road. John

27 February 2026
Unprompted review
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Reply from SHEHDS

Thanks,! We're thrilled you love the 12W Constellaser and our service. Can't wait to see your summer setup with more lasers and moving heads!

Rated 5 out of 5 stars

SHEHDS 6x18W wireless battery-powered LED

Although I was a little apprehensive about a brand I wasn’t familiar with, I bought two SHEHDS 6x18W wireless battery-powered LED spotlights with RGBAW+UV lighting and a remote control. They arrived via DHL with excellent delivery service, and I received excellent support when an issue arose, which was subsequently resolved by Nicole from SHEHDS. The products are excellent, with top-notch performance and superb battery life. I’ll definitely be making further purchases soon.

Translated with DeepL.com (free version)

15 April 2026
Unprompted review
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Reply from SHEHDS

Thank you so much for giving SHEHDS a try and sharing your honest experience! We're so glad Nicole was able to help and that you're happy with the performance and battery life. Can't wait to have you back for more! 🙌

Rated 5 out of 5 stars

I have ordered from them several times…

I have ordered from them several times to Europe and the products have always arrived within 1-2 weeks! I ordered Beam 275w 10r lamps from them 2 years ago. They have been working flawlessly ever since, one of the lamps fell from a height of about 15 meters but it still works flawlessly!
Their customer service is fast, they respond the same day, and they are very helpful!
I had a lamp adjustment problem a few days ago but they sent me the video on how to adjust it that day!
Overall, I can recommend it to everyone!
Regards:Dj.Beyond Capo

9 April 2026
Unprompted review
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Reply from SHEHDS

Wow, thank you Dj. Beyond Capo! 🙌
Falling from 15 meters and still working – that's what we call built to last! 💪
We're really happy to hear our products and support team have been good to you over the years. Thanks for recommending SHEHDS!

Rated 5 out of 5 stars

LED Bee Eye Baem & amp, 6x15W RGBW 4in1 Moving Head

The purchase of 4 pcs of LED Bee Eye Baem & amp, 6x15W RGBW 4in1 Moving Head Light from Shehds was a very pleasant surprise for me. The lights offer an excellent price-performance ratio – strong light output, nice colors, smooth movements and wide adjustment options.

I must also highlight the express shipping – the package arrived very quickly and was well packaged, so everything arrived in 100% condition.

Although there was a minor technical problem during use, thanks to excellent online support it was resolved quickly within 24 hours. Communication was professional, helpful and most importantly effective, which is not a given these days.

Overall, I rate this purchase very positively – high-quality lights, great online support and fast delivery. I definitely recommend it to anyone looking for reliable and affordable moving heads.
Juraj K. from Trencin, Slovakia

2 April 2026
Unprompted review
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Reply from SHEHDS

Thank you, Juraj! We're really happy to hear that our Bee Eye lights, shipping speed, and online support made such a positive impression on you. It's great to know that even the small issue was resolved quickly. Your recommendation means a lot to us!

Rated 5 out of 5 stars

SHEHDS is a pleasure to work with!

I've never had a negative experience with SHEHDS. Their customer service is great, they are quick to respond and their unique design style of their fixtures are always a plus! Their packaging is top notch and I've not had a single fixture arrive broken to date. Keep up the innovating!

31 March 2026
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Reply from SHEHDS

Thank you so much! We're thrilled to hear you love our designs, packaging, and service. Keeping things innovative and reliable is what we're all about. Thanks for being with us!

Rated 5 out of 5 stars

Excellent !

Excellent product, price and delivery time! Shehds will continue to be my "go to" for lighting!

23 March 2026
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Reply from SHEHDS

Thanks for trusting SHEHDS for your lighting needs. More great products coming your way!

Rated 5 out of 5 stars

Great customer service

I got 20 LED par lights. When I had a problem with one, their customer service was outside. I really appreciate that. Nicole was amazing.

28 March 2026
Unprompted review
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Reply from SHEHDS

We sincerely apologize that our service did not meet your expectations. We take full responsibility for every customer’s experience and are committed to resolving your concern thoroughly. Please rest assured that your feedback is being taken very seriously. Once we have fully reviewed your order details, we will reach out to you directly. Could you kindly provide your email address so that one of our representatives can contact you personally? We will take all necessary measures to ensure such a situation never happens again.

Rated 5 out of 5 stars

Great Customer Experience

Selena from SHEHDS has been fab. I got in touch through Messenger to order some of the 300W 3in1 GalaxyJet moving head fixtures. Selena was very responsive and prompt, and provided great customer service. The fixtures were shipped from the UK and arrived in good time. Unfortunately, upon arrival, one of the fixtures had a problem with the LED. I got in touch with customer service who sent a replacement out to me straight away. I’m pleased with the fixture and it’s features, especially for the price point. It looks promising and I can’t wait to use it for some gigs. Overall, I’ve had a good experience with SHEHDS and would use them again.

29 March 2026
Unprompted review
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Reply from SHEHDS

Thank you so much for sharing your experience! We're really glad Selena and the team were able to help you quickly, especially with the replacement. It means a lot to hear that you'd use SHEHDS again despite the initial issue. We can't wait to see those GalaxyJet fixtures in action at your gigs!

Rated 5 out of 5 stars

I highly recommend and encourage you to…

I highly recommend and encourage you to shop! Excellent and professional service! I can't wait to receive my order.

23 March 2026
Unprompted review
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Reply from SHEHDS

Thank you so much for the kind words and high recommendation! We can't wait for you to receive your order either. Enjoy!

Rated 5 out of 5 stars

Wery good experience

Wery good experience, everything on time.
I buy from Shehds last 4 years, and everything work great !

5 March 2026
Unprompted review
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Reply from SHEHDS

Thank you for your positive review! We will continue to maintain this level of dedication!

Rated 5 out of 5 stars

Arrived quick

Arrived quick, lights work great. I love Shehds!

19 February 2026
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Reply from SHEHDS

Thank you for your positive review! We will continue to maintain this level of dedication!

Rated 2 out of 5 stars

Shipping is slow

Shipping is slow. Website says 5-6 days. I’m being told not made yet and 15-20 days to arrive WHEN it ships.

19 February 2026
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Reply from SHEHDS

We sincerely apologize for the shipping delay. The 5-6 day estimate was disrupted by uncontrollable maritime issues in the Middle East in March and our booming sales in February. We truly appreciate your support and attention. We are optimizing production and logistics to prevent such issues. Thank you for your understanding.

Rated 5 out of 5 stars

40 year+ DJ recommends Shehds Lighitng

I am a 40 year+ DJ and was looking for some inexpensive but reliable lighting fixtures for rebuilding my setup. I have used many types of lights from many manufactures and have a good idea of what things cost. So after doing some research and watching some reviews on YouTube I discovered Shehds and decided to give them a try. They were reasonably priced and had all the features that I was looking for. I did have an issue with one of my 14 fixtures and their customer support was super helpful and provided the parts to fix the light at no charge and quickly. I am looking forward to adding more fixtures to my setup from Shehds as they have exceeded my expectations.

2 February 2026
Unprompted review
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Reply from SHEHDS

Thank you so much for your incredible feedback! Hearing that our lights and support have exceeded the expectations of a DJ with 40+ years of experience means the world to us. We're truly honored to be a part of rebuilding your setup.

Looking forward to supporting your next upgrade!

Rated 5 out of 5 stars

Very good quality

Very good quality, bright and strong lights. I am very satisfied, thanks a lot!

29 January 2026
Unprompted review
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Reply from SHEHDS

Thank you for your positive review. We will continue to maintain this level of dedication!

Rated 5 out of 5 stars

Greatest customer service

We had an issue with one of our fixtures, reached out to the support page they help me out with all of issues and sent us a new part free of charge! 6/5 will recommend!

27 January 2026
Unprompted review
SHEHDS logo

Reply from SHEHDS

Thank you for your positive review.We will continue to maintain this level of dedication!

Rated 5 out of 5 stars

Verry good quality

I work with this company for over 4 years. Now I bought some fixture and I had a positive response from the seller with quick answers!
Ps. I have to say that the fixtures are a good quality! (I have at least 5-6 different kind) and it dosen t dissapointed me at all)

14 January 2026
Unprompted review
SHEHDS logo

Reply from SHEHDS

Thank you, Alexandru! We truly appreciate your continued trust over the past 4 years. Glad to hear you're happy with the quality and our support. Looking forward to many more years together!

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