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Review summary

Created with AI, based on recent reviews

Evaluating 1,341 reviews, most reviewers were somewhat happy with their experience overall. Customers have mixed feelings about the product and its quality, with some praising the durability and comfort of the tights, noting they last for years and are a significant improvement over other brands. Others express disappointment, finding that recent purchases do not live up to the advertised longevity or the quality of older products, with some tights snagging or ripping almost immediately. Similarly, opinions on order and delivery services are varied. While some customers report smooth purchasing experiences and timely shipments, a notable portion of people experienced significant delays, lost packages, or incorrect orders. Customer service also receives ambiguous feedback; some reviewers found the support team helpful in resolving issues, while others reported unresponsiveness, repetitive email loops, and unresolved complaints regarding defective products or missing items.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers expressed disappointment, citing issues such... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the durability, with some pairs... See more

Order

Consumers find order experiences to be ambiguous. Many report significant issues with orders not being... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers express extreme frustration, citing... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers found ordering and delivery... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Most tights I buy rip before the end of the day, but these take at least a month or two to rip, and when they rip they are small and can easily be fixed with clear nail polish. Overall I like the prod... See more

Rated 3 out of 5 stars

Just bought a replacement pair after using my last ones for 3.5 years, and the quality has decreased noticeably. I have worn them 3 times and they are already developing horizontal lines on the legs.... See more

Rated 3 out of 5 stars

Sizing was off. Followed you size chart and tights were too small. Also shipping took too long. It was a week and half after receiving shipping notice that I actually received it. Won’t be ordering ag... See more

Rated 3 out of 5 stars

Don't get me wrong, I love how my legs look in the sheer tights. However, I feel like quality must've changed? The last time I bought Sheertex was maybe five years ago, and those were finally on their... See more


Company details

  1. Clothes and Fabric Manufacturer
  2. Clothing Supplier
  3. Lingerie Manufacturer

About Sheertex

Written by the company

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About Sheertex

We design and manufacture rip-resist tights that last. Responsibly made in Canada by SRTX Labs using our proprietary knit fiber. The #1 best-selling tights in the US!

All of our tights are backed by our 90-day rip-resist guarantee. If you've encountered an issue with your tights, please contact us here!

We take great pride in our sustainability efforts, from reducing waste to transparent decision-making, we're proud to lead with purpose as a B-Corp Certified company.

Join us in revolutionizing the fashion industry, one pair of pantyhose at a time. With Sheertex, you can look good, feel good, and do good for the planet. Experience the difference Sheertex makes and discover a new standard of style and sustainability.


Contact info

2.9

Average

TrustScore 3 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 2 out of 5 stars

the mystery of including basic tights

I placed an order for two pairs of mystery tights. I was 100% prepared for something colourful or patterned, honestly really excited about it, but I received two pairs of the most basic black tights. I think what kill’s me is the fact they’re plain black. You would think that there would be a little more whimsy in a mystery pair. I get this was a mystery. I expected to find something fun, maybe a little intimidating and out of my comfort zone, but that was honestly so underwhelming. They are giving nothing which is pretty disappointing because you guys have some cool tights.

I also took a pair of those tights for a test drive on a night out and while there were no huge runs you could still see spots where they got snagged. They did okay.

14 February 2026
Rated 5 out of 5 stars

Experience with Sheertex…

My shopping experience with Sheertex was awesome. Picked out my items online and completed my purchase within a few moments. I am enjoying my products. Thank you will continue to purchase Sheertex stockings.

16 January 2026
Sheertex logo

Reply from Sheertex

Hi Timeka! We're happy to hear that you had an awesome shopping experience and that you are enjoying your Sheertex stockings. Thank you for your continued support and positive feedback; it means a lot to us. Thank you for your patience 💚

Rated 4 out of 5 stars

Not as Sheer as I expected

I purchased a 'sheer' type this time... and it wasn't very sheer..... I was disappointed.
I ordered a size that, per your chart, was the next size up from what i should have ordered on your chart...and they were extremely difficult to get up over my butt..

16 February 2026
Rated 1 out of 5 stars

Awful customer service

I feel I've been robbed. Since I gave a wrong delivery address, I immediately cancel the order. The parcel has been shipped anyway, but it never arrived. I sent another email to the support service, they replied that they would handle my case. I'm still waiting...

16 February 2026
Rated 5 out of 5 stars

Overall

Overall, I have no complaints. The tights fit well, don't sag and are comfortable. So far, like the advertising, there have been no runs or holes so far. My order was a little slow to ship, but that doesn't bother me that much.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Perfect tights

Sheertex is an innovative and sustainable brand. The tights are well made and durable. Also, very comfortable. I have been a customer for many years. Have provided a multitude of recommendations with confidence. Sheertex is a category changer within the hosiery industry.

14 March 2026
Unprompted review
Rated 3 out of 5 stars

mystery tights aren’t very mysterious

Based on other reviews, I kind of expected black tights for mystery tights but I hoped for something funky and fresh. They fit great but after wearing the tights all day, I got some kind of chafing between the thighs.

14 February 2026
Rated 1 out of 5 stars

Quality has greatly declined

I’ve ordered the sheer black tights twice recently and both times they had black marks all over. Like little runs. I’ve ordered sheertex in the past and the quality was great; now it’s not.

14 February 2026

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