They are a scam company and will take…
They are a scam company and will take your money with no product and ignore you. I have been trying to get a refund and they keep saying soon. two months and still no response. Jonathan Ayers
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They are a scam company and will take your money with no product and ignore you. I have been trying to get a refund and they keep saying soon. two months and still no response. Jonathan Ayers
I paid $15000 for these props back in may and communication has been nothing more than inconsistent. They hire their calls out to a service, i've called over 15 times and have never once talked to anyone at the office or got a call back. Ive received very few emails back from the support team, they made sure to email me every day when the invoice was ready but it's been a month since then and ive sent more than 8 emails trying to get a response. I was told once final payment was made they would be shipped in 3-5 days.....its now been over two weeks. Horrible company as far as customer service goes, im very unsatisfied and feel like im getting scammed.
I have never experienced such terrible customer service. I called and emailed them many times, but they only got back to me after a week. I asked a question before placing an order, and even though they read my emails, they have not responded for a week. Stay away if possible!
They say the props improve fuel economy significantly, i will disagree. They also send out some sheet they want you to fill out after you complain, which involves putting the old props back on. Really that information would have been helpful before replacing. No manufacturer has indicated that these props are useful, not one is adding them to their motors.
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