Sharphyy Reviews 4

I purchased 3 “Quilted” totes from them about five weeks ago, what I received showed up two days ago. They must not have an understanding of what quilted means as I ran into same problem with another company from China selling Quilted Laundry Baskets. What I received in both cases, totes as well as laundry baskets, were plain bags in the desired design without a stitch of quilting or cotton batting to be found. I wrote to them about my disappointment, but I haven’t heard anything back yet. I’m 70 years old and don’t have a car so I won’t be going to the trouble of sending them back.

Sharphyy makes claims of easy exchanges and refunds but uses underhanded and misleading tactics to do nothing. Once they get your money and you have an issue with their merchandise even if its just a simple matter of exchanges, they will avoid you at all costs ie; fake contact addresses, e-mails not found and messages not delivered.....Don't buy anything from Sharphyy, you will regret it!

I have been trying to return items for a couple weeks. Every time I ask for return address or instructions they either send my email back to me or say "someone will contact you". It is often different return addresses for the emails.All I ant to do is trade for larger sizes but apparently I can't even do that. I would stay away and save yourself grief.

On April 9, 2026, I ordered men's shoes in size 10 (so designated on the website) and received a pair of size 41 in a bag labeled size 43, which is presumably size 10 on April 19. So, of course they didn't fit. I told them I wanted to return them and since it was their error, I wanted a complete refund. They have told me not to return the shoes. There is an email from them every day with no resolution of a refund. They have offered, first, to refund 20% of what I paid, then 30% of what I paid. They claimed "Currently, our company is facing a severe financial crisis and is operating at a loss. We ask for your understanding." And they want me to pay for their mistake? This is outrageous. This issue is still ongoing as of April 26 so I am reporting them as completely unresponsive. Their website states "30 day refund guarantee." They also state "Returns (if applicable) We accept return of products. Customers have the right to apply for a return within 14 days after delivery the product. I DID THIS
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. I DID THIS

I will be happy to update when their customer service responds as they have advertised. This is not timely and I am tired of the arguing back and forth.