Sharp Consumer Electronics Reviews 

My washing machine of 8 months broke, I have waited over a week for the company to send an engineer out! I had a message this morning to say my engineer would arrive between 9am and 11.25am! He didn't arrive. I clicked on the link in the message and it said I was the next call, then I received a message from the engineer to say due to a technical fault I had been given the wrong time! It would be between 1.09pm and 4.09 pm. I rang Sharp at 12.30 to see what was going on to be told they couldn't get in touch with the the engineer, but had left a message for him to ring them and they would then ring me, at 3.30 I rang Sharp again to be told they still couldn't get in touch with the engineer!!! But he was definitely coming to me today. It's now 5.40pm no engineer and now phone call. So my review is what a rubbish company. And I will be seeking further advice. 🤬🤬🤬🤬

Which I would of looked a the reviews, before buying a sharp product, 8 weeks in it broke, Took two weeks of an engineer to come out to Fix after one week has broke again with a different vault

Never buy sharp when it breakdown they use pacifica company they never repair machine I've been in bad position for last three months sharp is complete rubbish company to buy any electric goods this a special warning to public not buy their products thank u reading my review I would not even give zero

Absolutley rubbish of a company

washing machine broken within less than a year, told it would have to be replaced.After 1 month still no idea when I will receive a replacement. Called customer service team - yet again - to be on hold for over an hour & got cut off twice. Still no uplift code!! was told to call back today (even though I said are you open as its Good Friday!! Oh yes someone will be able to take your call) -Well that was a lie as phone lines closed - so now will have to wait until Tuesday to try to get hold of someone & hopefully get this issue sorted out. Worst customer service I have ever had to deal with

My sharp washing machine broke a month before it was out of warranty. I have taken insurance too just in case it was accidental. They have promised me a 3 hour window the day before which the time now has passed to receive this slot and yet they state on their website that if I cancel that day I may still be charged. I called them today to tell them I needed a way to cancel or postpone as I have an emergency vet app in the morning and there was nothing on the message apart from the fact he was due in the morning. I have taken the day off work for this and will loose over 200 and yet they can't do their job and lie. I'm disgusted with them. They say you will receive the message by 6pm but their lines close at 5pm. Joke. Not only are their products useless and don't last but their customer service is just as shocking

I wanted to add my voice to the various comments regarding Aquos TVs.
The one I have is a piece of junk and has been from day one.
It has always ‘lost’ it’s tuning of stations. Chunks of the list of stations will just disappear so you have to re-tune to get them back. Totally random. Sometimes it will lose a few, sometimes half the channels etc. the most annoying thing is when it just ‘hangs’ on the channel list. The ‘roundel’ in the top right corner spins permanently with a ‘loading’ message. This does not clear at all. The set is completely unresponsive from then on. It will take no notice of any other remote button input. Not even the ‘off’ button. The only way out is to completely unplug the set to a total power down. It has a ‘record to usb’ function which works if it feels like it. It will show ‘program saved’ and show the little record icon on the channel list, but 50% of the time absolutely nothing happens and nothing is recorded. If it does record something it doesn’t show on the record list (so can’t be deleted) although it can be played back. Oh! The list goes on and on.
This is undoubtedly the worst, most unreliable set I have ever owned and after 18 months I am thoroughly tired of ‘fighting’ with it all the time and it will soon be heading for the dump. It’s criminal to scrap an 18 month old TV, but I can’t even give it away to family or friends because I know they will become as frustrated with it as quickly as I did.
As others have said, any attempt at help is totally futile. I’m sure my 10 year old nephew is more tech-savvy than sharp’s ‘customer service’. I’ve tried an internet connected firmware upgrade but nothing fixes it.
Another sharp product? I don’t think so!
I cannot remember being so bitterly disappointed with any other product I’ve bought - ever.

Washing machine deemed unrepairable after less than a year. More than a week after still have not heard from them with an uplift code, so that it could be exchanged. On hold for customer services for over an hour. So far still holding

My experience with Sharp Training has been awesome, Tracy has been very professional and supportive through my journey, she has is very friendly and always encourages me when the need arises. i would recommend her for and her team.

Bought a tumble dryer only 6months later there is constant problem amd customer service is terrible.

After reading the reviews here I was dreading trying to get our heat pump dryer fixed after the capacitor failing after just 1 year. It was difficult to initially get through to the warranty team but once a repair appointment was booked with Pacifica who completed the repair, the process was really straightforward and it was fixed in about 2 weeks. The communication from Pacifica was also excellent.Yes it isn't ideal that the dryer stopped working after 1 year but thankfully the Sharp guarantee covers for 2 years unlike other brands.
In the future, I would likely just go back to Hotpoint, Indesit or a different brand for other appliances due to the overall poor reliability this dryer appears to have so far.

Wish I would have read these reviews before purchasing. Washer under warranty reported fault been 10 weeks and still no repair. Made a complaint still awaiting repair. Would never buy this brand again

The worst customer service ever. Have had two brand new tumble dryers delivered to me faulty. Curry’s replaced it the first time, couldn’t get hold of sharp at all. Sent out an engineer the second time told me the heat pump needs replacing. Why does a heat pump need replacing on brand new product? Haven’t been able to get hold of anyone since. The engineer himself said sharp just stick their name on the tumble dryers and don’t actually make them, he has no training. Said I should have gone to John Lewis.

Sharp tv warranty registration don't work .I have tried several times to register the new tv but when you are asked to pick your product from the list, tv's are not listed . I tried to contact the Sharp customer service but you need to complete an on line form in the form it ask you for your email address but my email address
keep being rejected and asking for none consumer email . I think the sharp website is all messd
up and customer are left without any
form of contacting them .I tried to
phone them but the call centre is in
US. Therefore I hung up I didn't want to run up a phone bill .Shocking !!!

This company is a scam, never buy from them, they have 0 customer service, never respond to calls or messages, I was trying to reach them already for 2 years for diffrent items I bought from them, not a sinlde response, no repairs, no warranty , nothing. Stay away from them

I had a very positive experience when my wardrobes were fitted. Damian Gnatkiewucz was very punctual, professional and communicated very clearly.

Shap lcd tv 40" 4 yrs old. Screen is dead. Have sound. This tv from new has frequently had to be disconnected to reboot the chip when it refused to change channels etc. I wouldn't mind but I gave away a perfectly good Sony bravia 40" when I got this. I wouldn't touch another sharp.

If I could leave a zero review I would. I called sharp three different times got three different women that could barely speak English very knowledgeable very rude and all three said something different about my issue. One woman had me convinced she was correct thankfully I did not take her advice or I would have blown up my headphones. Then I made the mistake of emailing tech support if you can believe it was a worse experience than the phone calls. Nobody there has any knowledge of anything I knew more than the technician did.. I will never be buying a Sharp Aquos TV again... When you make a purchase you look at the whole picture the price the quality and the service after the sale they have no service after the sale!

I thought Sharp was a reputable brand. Big mistake. The compressor of the Sharp SJ-BB05DTXWE-EN fridge-freezer I bought from Currys has been running constantly since it was installed and has never reached an adequate temperature regardless of the thermostat setting.

None of the Sharp customer service options work. Nobody replies to communications via their online form or email address, and their phone numbers put you through to switchboard menus that either do not route you anywhere or simply cut the call.

Their product warranty is not worth the paper it is written on. Do not trust this company, do not buy their products.

Sharp Aquos wall mounted TV
I have never owned such a dreadful heap of electronics. Huge delays between the remote and the set, TV will hang for no apparent reason, you have to turn it off at the wall and restart it before you can use it again....quelle surprise...itvx has now stopped working as the software is out of date and cannot be updated. Sharp, I don't know who is making your tvs now, but they are doing your brand no favours....I will NEVER buy Sharp again and will recommend my friends don't either. A piece of garbage frankly.