Sharktv Reviews 

116
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the quick response times and the extremely helpful assistance provided by the support team during technical issues. Many people appreciate the stable connection, the smooth setup process, and the wonderfully wide selection of channels available. However, some customers also noted frustrating experiences regarding poor communication, unhelpful support staff, and long waiting times. Some reviewers experienced significant delays in receiving replies or effective solutions when unexpected problems arose with their service. A few users mentioned that issues were sometimes left unresolved, leading to disappointment and wasted money.

What people talk about most

Service

People report ambiguous experiences with service, as many reviewers highlight excellent and stable streams... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many consumers praising support for providing... See more

Response time

Users describe positive interactions with response time, noting that support staff are very fast to help and... See more

Product

Reviewers mention mixed feedback about product, noting that channel selection and EPG are accurate. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had it for 10 months this was our first issue and he helped me fast and got it up and working again. He has been great. Thank you!!

Rated 5 out of 5 stars

My experience with SharkTv is great. I had technical issues, with my channel, and I reach out to the SharkTv support, and the support offer me a different plan to fix my issues with the channel/ conne... See more

Rated 5 out of 5 stars

Been with shark for over a year. Very reliable support services. Great service all round.

Rated 5 out of 5 stars

Love the service thanks for switching my mac address and making it hassle free u can't beat the service I really appreciate it


Company details

  1. TV store

Written by the company

SharkTv.ca is your one stop Canadian IPTV store. We provide iptv services for all type of devices such as Amazon firestick, smart tv, android boxes, mag box, buzztv, apple tv, smarters pro iptv app, tivimate app, STB emu APK and all other IPTV apps and devices.


Contact info

3.1

Average

TrustScore 3 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(116)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The trial worked perfectly then I…

The trial worked perfectly then I signed up for a year and it worked well for 5 months. It has been not functioning at all for approximately a week and have not had a response from customer service. Stay away from this company.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Zero customer service

Switched to sharktv after my other provider went out of business, it was fine at first but after renewing with the same package we have always had we lost half of our channels, no support, no response to emails. We wont be renewing with them.

3 July 2025
Unprompted review
Rated 1 out of 5 stars

downloads do not work

downloads do not work. no response whe trying to chat. unable to use instructions a utube membership cancelled. Very unsatisfied, want a refund

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Been a customer for two months - really Sucks!

Been a customer for two months. In that two months the service has gone down completely 3 times. 1 of those outages involved a server change to fix the issue. Customer Service is NON EXISTANT. They say 24/7 - BS! Have attempted to contact them many times - maybe 10% of the time I get a response, mostly ignored or the response is two or three days later. If you want frustration, poor service and little to no Streaming - this is the provider for you!!! Personally, I would call them scammers. TAKE YOU BUSINESS ELSEWHERE- THIS PROVIDER DOESN'T SEEM TO WANT IT!!!

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Scam

This IPTV is scam ,,they stop my service after months and a half.because the enforce me to write good review even for their bad service, It's buffering all time and slow.
They took my money and stop my service. I have the receipt for the payment and my order number is 11474.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

My service was being blocked by my…

My service was being blocked by my internet provider. SharkTV's customer service was very patient working with me and always responded to my questions in a short period of time and spent time finding a solution. It's not just the service that is great but the product itself is fantastic.

13 April 2025
Unprompted review
Rated 5 out of 5 stars

Just love Sharktv

Just love Sharktv. The level of service is off the charts. The guys at Shark really go out of their way to keep their customers pleased. I’ve been nothing but happy since this outfit was recommended to me and I highly recommend Sharktv to anyone looking for iptv viewing at its finest.

Gus K

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Best iptv in Canada

Hello I have been a customer of sharktv for the past 6 months on zeal package using Firestick. I'm very happy and continue to stay with sharktv.ca

8 April 2025
Unprompted review
Rated 1 out of 5 stars

If I could rate negative I would

If I could rate negative I would. Bought a box and 2 years from these frauds. They took my money, provided me with shoddy service that I attempted to contact them about. No answer. This has been going on since December. Finally the wife has enough and so I contact again yesterday. After 2 days I finally get a message saying my account was disabled because I left a bad review of their service. Unbelievable! Do not get this service. These are not Canadians. They are Scammers plain and simple.
Update April 8, 2025 was chatting with the scammers again today. He tried to get this review blocked but lost the battle to me! Lol. Seriously do not buy! You have been warned!

5 April 2025
Unprompted review
Rated 1 out of 5 stars

I definitely do NOT recommend Shark TV

Shark TV is the most easy and convenient way for iptv, ive tried numerous providers before and shark tv is good. They helped me
troubleshoot and answer all my questions through the chat. I recommend them

That was my review a few months ago, after they were helpful and asked me for good review, now i edited to give them 1 star since then. I pay for the best packages and they constantly go down and if you try chat, they'll never answer. I dont recommend ever getting more than a month, youll loose your money. Better yet look elsewhere

30 March 2025
Unprompted review
Rated 5 out of 5 stars

So far, so great, impressive.

So far,, very impressed. So many options at very good prices. I will be passing from Firetv to the Smart4k next month. I'll save 80$ a year from my previous IPTV service with a popular competitor. Same day help via WhatsApp, genuis. VPN service at 45$ a year, can't be beat!

15 March 2025
Unprompted review
Sharktv logo

Reply from Sharktv

Hello Krush thank you so much for your review. We appreciate you taking the time to leave us a review.

Rated 3 out of 5 stars

SharkTV still needs some work ...

The IPTV service is pretty good, the Stebemu App for this service is pretty weak overall but the worse part is not being able to get support in a timely fashion. And the attitude of the support team is THE most unprofessional I have ever experienced. Stay clear.

Update from the IPTV trenches ... after testing over 12 other services, this is the only one that actually offers the CATCH UP feature with any sort of reliability. The app interface is still very weak compared to other IPTV app offerings but we have become used it now.

Overall, for recent program updates, their usable Catch Up features and general stability of their feeds, I have to improve my overall rating today.

16 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Sharktv.ca

I have had many iptv sevices and Shark tv is by far the best fast little to no buffering and can watch with out a vpn with some packages they have great selection of channels, movies and series and great customer service oh and great prices.... but best of all they are CANADIAN... I would recommend Sharktv to anyone who is looking for a grear reliable iptv service.

17 March 2025
Unprompted review
Sharktv logo

Reply from Sharktv

Hello Jason, Thank you so much for taking the time to give us a review. We appreciate your input and always looking to improve our service.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look