Funds Blocked!!! I'm shocked because I transferred 10,000 EUR to Shares, invested it, sold my investments, and then when I tried to withdraw my funds... no way! They're asking me for tons of documenta... See more
Company replied
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Funds Blocked!!! I'm shocked because I transferred 10,000 EUR to Shares, invested it, sold my investments, and then when I tried to withdraw my funds... no way! They're asking me for tons of documenta... See more
Company replied
I signed up to Shares around 6 weeks ago. In that time, I've encountered an app which has told me I have no investments with them (bug in the app), a customer service department which neither... See more
Company replied
Love this app! Earned £20 from a referral bonus, couldn’t withdraw for 30 days so instead of waiting I decided to invest. Now I’m waiting £406.60 going into my account, takes around 4 business days. A... See more
I was very skeptical about using Shares as previously I’ve used Binance and Trading 212 but, as a newbie although I had made some progress with the above two apps I never knew how or why. With Shares... See more
Shares was built to help our users invest smarter. For too long, investing has been a single-player experience. We’re here to change this. Shares is not only a powerful investment platform, but a place for investors to build a better financial future. Inside the app users can invest in over 1,500 US stocks (plus ETFs and crypto in France) and get insights from fellow investors to make smarter investment decisions. Since launching in the UK in summer 2022, hundreds of thousands of users have downloaded our app, we’ve enlisted the Williams Sisters as Global Brand Ambassadors, and launched across Europe. We’re backed by top tier venture capital firms based in the US and Europe, having secured $40M at Series A at the start of 2022 and another $40M at Series B in July 2022.
38 RUE DES MATHURINS, 75008, PARIS, France
Hasn’t replied to negative reviews
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Helping me to make big money, fast & simple !
Excellent app. Makes trading easy. Latest share performance upgrade allows for daily tracking.
Funds Blocked!!! I'm shocked because I transferred 10,000 EUR to Shares, invested it, sold my investments, and then when I tried to withdraw my funds... no way! They're asking me for tons of documentation regarding the source of the funds... , but the real issue is that they're asking me to send these documents to an email address that's been blocked by Google and other platforms. So now I'm stuck. They're not providing me with any alternative email addresses or other means to send them the documents proving the funds are legitimate. As a result, my account is locked, and so are my funds. The support team is just telling me to wait, and they don't seem to understand the problem themselves. It's a nightmare. I strongly advise against using this platform. Avoid it at all costs.

Reply from Shares
I was enticed to try this Fintech investment app by a friend who provided a refer-a-friend (RAF) link. Shares scheme offers £5 for referee and £20 for referrer. It works by clicking a link, but that would not work for me via Brave or DDG browsers on my Android phone. Both have tracking protection built in, but that can be turned off: RAF tracking failed to work with said apps both with and without protection turned on. I finally installed Shares app via Android default Chrome browser, which has no tracking protection, but the referral still did not track.
Shares verify a customer's email by emailing them a "magic link", but that did not work for me either, again with and without tracking protection turned on and my email presumably remains unverified - yet my account still remains operational. "Magic Links" from other financial firms, including banks all still work fine - tested since.
Screenshots in parts of the app are disabled.
Messages to and from support cannot be copied and there is no option for obtaining transcript of conversations.
And DDG App Tracking Protection reports that the Shares app is consistently in top 2 for attempts to access my personal data out of 69 apps installed.
TBF, Shares Support manually added RAF bonuses quickly, undertook to address my concerns, and corresponded regarding Google and Trustpilot I submitted.
Despite Shares knowing my review was genuine (they explicitly asked me via in-app messaging) they have since required that I verify my Shares review by submitting my supposedly confidential Shares account details to them for "verification" via Trustpilot - namely account number, full name, telephone number and email. I did so, because had I not Trustpilot would have removed this review ("If we don’t hear from you within 3 days, your review may be taken offline").
I have also taken the opportunity to edit this review.

Reply from Shares
Not very helpful in showing how to make an investment for novices
I signed up with a friend and I can confirm it's legitimate. Good thing is you don't have to trade, just sign up and deposit £1 to get your free £5 share. Reward for first time sign ups could be better.
Customer support is also very helpful. Only annoying thing is £1 buying and selling fees and also the 30 day hold for the £20 you get from each referral but I get it.
Great app with a very intuitive user interface and easy onboarding. Well done
Great app, has everything I need to invest and make decisions, with extra features on top too! Smooth to use and very user friendly.
Great app, very user friendly and easy to navigate.
Posts useful articles and tips on the regular.
Ideal for beginners looking to start investing, would recommend highly.
App is very beginner friendly. So easy to use and love using it.
Really clean and easy to use. A Great interface with lots of helpful features - highly recomend.
I’ve really enjoyed using this app, it’s really helped me get a better understanding of stocks as I can discuss with the online community within the app.
The app is very straightforward with plenty of interesting and useful information.
This app is good to use and makes investing easier. The communities feature where you can chat with other investors is fun and helps me decide on future investments. I've learnt a lot.
Overall I think the app is great for anyone looking to dip their toes into the world of investing. For someone who is relatively new to this, it’s incredibly user-friendly and offers a wide range of investment options, including loads of info you need to make informed decisions about your money!
As someone without a financial background it's really helpful, interesting and confidence building to have the community aspect.
Love this app for investing in US stocks. Love the community aspect as someone new to investing, would recommend!
Great user interface, app looks really nice. Love the social aspect of it too, and being able to interact and talk to other investors. Also very easy to use.
Will be using it for my investing for the foreseeable future! :)
Shares is a great app and the usability is great. I like the social aspect of the app.
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