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Rated 5 out of 5 stars

The only reason for my 5 star rating is because of the customer support rep Kayla J. She is absolutely amazing! She went above and beyond to help me with the issue I called with. As for Shapiro, I nev... See more

Rated 5 out of 5 stars

Love the products! They work. My hair has never looked so full. Had a small issue and Kayla resolved quickly and professionally. Excellent customer service!

Rated 5 out of 5 stars

My wife and I have had to make budget adjustments because of inflation. I had originally thought I canceled my Shapiro MD deliveries online, but I called and learned that the only way to cancel is vi... See more

Rated 5 out of 5 stars

Pamela Englert provided the best customer service experience that I think I have ever had. She was friendly, courteous, and personable. She went the extra mile to check on specials the company was of... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

Created by two dermatologists and featuring Three Potent Natural Ingredients, the Shapiro MD hair loss solution helps to create thicker and fuller hair by the stopping DHT (dihydrotestosterone).


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Pamela Englert was a great help

Pamela Englert was a great help. Took care of everything I needed. In today's world, especially with subscription services, you are not often treated well. She was receptive to my circumstances and helped fix everything. Thank you Pamela!

27 September 2023
Unprompted review
Rated 5 out of 5 stars

I called to correct my order yesterday

I called to correct my order yesterday, and spoke to Pamela Englert. I really appreciate how she resolve my issue with the order. Also, when I told her what happened to the previous shipment, that the boxing was thin, and the shampoo and conditioner were leaking, she offered to give me 1 bottle of shampoo and 1 bottle of conditioner for compensation of the leakage. What a great customer service! Thank you, Pam.

20 September 2023
Unprompted review
Rated 5 out of 5 stars

Your rep Pamela was kind and thoughtful…

Your rep Pamela was kind and thoughtful and efficient. She quickly was able to find the issue i had with my order and corrected that. She was lovely to speak to and I enjoyed having her assist me. Thanks so much!

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Pamela got 5 stars today!!

Pamela assist me with my order today and she was very good with the information I asked.
The order went smooth and professional.
Thank you Pam and Shapiro for a great product!

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Your rep Pamela was kind and thoughtful and efficient. I enjoyed having her assist me. She's a great reflection on your company's wonderful service providing much needed products. Thanks so much!

14 September 2023
Unprompted review
Rated 5 out of 5 stars

What a great experience

The staff is very communicative about your individual needs. The product is amazing.
They are so attentive throughout the entire process. I’m so glad I tried Nava products.

12 September 2023
Unprompted review
Rated 5 out of 5 stars

Thanks to Shapiro MD products, I'm a Happy Camper.

Thanks to Shapiro MD products, my hair feels and looks great. Plus, great customer service. Today, I contacted Shapiro MD Customer Service, representative Pamela Englert provided excellent customer service. What an angel. I'm a Happy Camper. Thanks again!

11 September 2023
Unprompted review
Rated 5 out of 5 stars

Kayla was amazing

Kayla was amazing. She handled my issues effectively and efficiently, and ensured that the product was shipped immediately. I have been using Shapiro MD hair products for more than 2 years. I LOVE how simple and effective these products are. HIGHLY RECOMMEND!!!

7 September 2023
Unprompted review
Rated 5 out of 5 stars

Billing help

I had an issue with my billing and I called customer support. Kayla helped me and was very helpful and super efficient. I felt like she went above and beyond to help me and she was very pleasant the whole time. Great experience!

7 September 2023
Unprompted review

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