Shapehat Reviews 

Absolutely terrible service and product. My Gaucho hat has just arrived and it’s rubbish. Not like the picture they show. It’s so flimsy and childishly made. Do not buy.

ITS A SCAM!

The hat will come in bad shape and quality. I could purchase a hat from the $2 shop in better quality.

Husband is a size 63cm- the hat i purchased stated 2xl (62/64cm) upon arrival not even my 7yr old son could fit it.

Hat came in a plastic bag crushed and made out of crap material!

DO NOT BUY FROM THIS WEBSITE.

After emailing my complaint and me wanting to return the hat and get a full refund they tried to tell me all they can offer is $10US compensation.

WHAT A JOKE!

Makes out to be in the US turns out its in china!!!

Ordered a hat. Sent unboxed just in a plastic bag. Halfway around the world. It was of course damaged and crushed out of shape. Very poor service and quality of hat is poor too. Do not order or buy anything from this company!!!!

I wish I could give this company negative stars. It took over five weeks to receive my products. One of them was not as pictured and both were very very damaged. They refuse to issue a refund and have been absolutely horrible to deal with. I do not recommend you ever use this company!

Description of products is well presented. There are many products to choose. Easy to order.

Don’t be silly like me and order off this scammers website! After doing my research online and finding all these reviews of others that had been scammed I feel so stupid. They pose as a USA company yet it’s clear they’re out of China. The website was only created in December 2023 yet they make out they’ve been hand crafting hats since 2016. I’m currently going through the process to get my money back from my bank which shouldn’t be hard to do considering I won’t get a response from FAKE hat. They also have many other fake hat websites too like bellyhat etc

DO NOT BUY ANYTHING FROM THIS SITE!!! YOU ARE BEING RIPPED OFF WITH EXTREMELY POOR QUALITY GOODS!!!!

If you want the wrong hat , 2 months later coming from China sent to you in a bag , smashed and not in a box and then told that they sent the correct hat then do business with them . You're gonna be ripped off by FAKE HAT . What you see online is not who they are . I dont work or own nor will I benefit from anything by telling you if you are looking for professional hat shop online then look for VILLAGE HAT SHOP online . They are located in Long Beach California. FAKE HAT will not give you a refund even if you send them pictures proving they sent the wrong hat . PLEASE TAKE HEED OF MY WARNING and save yourself from being frustrated.

Good afternoon! I received my order about 15 days ago! I'm very disappointed! It is NOT what is shown in the image! my hat came in a plastic bag with no protection! everything folded and with a defect because it came poorly wrapped! I wrote them many emails and never got a response! just mockery!! since they didn't solve anything for me!

This is a great hat for the price. Nice and study felt and the Apricot color is amazing in person.

Ordered two, received one in a plastic bag.
Any one have advice how to get in contact with them?
Very bad experience from this supplier.

Took 5 weeks to receive and what I received is nothing like advertised. The quality is awful and they were shipped in plastic bags, so after 5 weeks of shipping, the hats were all bent out of shape.

I wish that I could give this company a 0 or a negative star review. I ordered two hats and it took over a month to get one of them. The one hat that I received came in a post office shipping bag and was bent out of shape. The other hat never arrived and when inquired about it I just received pre made responses that had nothing to do with my issue. I wish that I never ordered from this scam of a company. Never will again.

I’m sorry for the bad shopping experience this has brought to you.
If you really don’t like them, I think you can give them to your friends as a gift. Maybe they will like it very much.
Thanks for your kind understanding.

This is the reply I got from shape hat after I complained about the pile of rubbish they sent me, oh and before this email I was offered 3dollars usd compensation, they are a absolute joke AVOID

Ordered the Black Straw Fedora waste of money. Cheaply made, packaged poorly crushed when I received it in a plastic bag. Sad this company is ripping people off. Save your money by a real hat. This company sucks.

I wish I had seen this site before I ordered. I placed an order 7 weeks ago and the hat has not arrived yet. I keep getting the same automatically generated email responses to my inquiries. I believe these people are crooks. Keep away from them.

So I got my hat yesterday and didn't even know it was my hat by how it was packaged. This is supposed to be a wide brimmed fedora. It cam wrapped in plastic ONLY PLASTIC!!!! Nothing to hold the shape etc. It was smashed, twisted and bent. Not only that but it was VERY cheaply made. I didn't spend a whole lot of my on this hat but what I did pay I expected more than what I got. I wish I'd looked at the reviews BEFORE I made this purchase because I gave them my money and go CRAP in return. DONT DO IT PEOPLE!!!! KEEP YOUR MONEY!!!!!

Straight trash hats doesn't look like what they advertise cheap and i ordered this back in January I will upload photos there is no customer service telephone number to do a return

Less than one 🌟 I have had no problems with ordering and delivery, my issue is:

The packing
The hat
The customer services re wanting to send hat back

The hat is shocking, nothing like a pork pie hat (which is what I ordered). My husband looks like Buzz as Mrs Nesbit in Toy Story. It is so badly mis-shaped, there is no way on earth you could form this into the pork pie hat advertised - which looks great.

It is poor materials, badly sewn, badly packaged!!! They are offering $3 compensation + offer to keep the hat!! I don’t want it, and wouldn’t deem to try and resell it as a pork pie or any other hat.

Shame I can’t add photos, if only to give someone a laugh at my husband 😂

There wasn’t an option for zero stars!!!

Put simply, these people are scammers and they appear to have many related sites Dayyhat.com; bellyhat.com … the content in these sites is pretty much identical.

They are common thieves and have no intention of selling you anything.