J'adore ce concept !!! :-) Tu choisis ton / tes messages .. Tu commandes tes biscuits pour la pause et tu surprends tes amis, tes collaborateurs, tes clients, ... le temps d'un p'tit moment convivi... See more
Company replied
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See what reviewers are saying
calendrier au top ! mes collègues sont super contents! on a bien rigolé
Company replied
I ordered Shanty Biscuits for my friend who lives in Toulon, France (I reside in Washington DC). My customer services experience with Shanty Biscuits team was excellent. Thank you, Shanty Biscuits tea... See more
Company replied
The best for ever and ever !
Company details
Information provided by various external sources
Créez vos biscuits personnalisés : biscuits à message ou biscuits personnalisés logo pour les professionnels. Cadeau personnalisé anniversaire, cadeau invités mariage, naissance, baptême, cadeaux d'entreprise, cadeaux clients, cadeaux d'affaires, RH...
Contact info
Rue Blaise Pascal, ZI La Couperigne - Bât. Les Chênes, 13127, Vitrolles, France
- contact@shantybiscuits.com
- shantybiscuits.com
4.6
Excellent
2K reviews
Replied to 25% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best for ever and ever !
13 November 2023
Attention au fausse promo
14 March 2023
Reply from Shanty Biscuits
Bonjour Fairouze,
Merci pour votre retour,
Je comprends votre déception cependant, tout était clair dans notre communication concernant le partenariat avec Cotton Bird pour des boîtes personnalisées
En effet, il s'applique uniquement sur l'option de personnalisation sur mesure qui vous revient donc à 15€ au lieu de 25€.
Notre équipe va vous contacter très vite par mail 😊
Belle journée, 🌸
Sofia de la Shanteam
J'adore ce concept !! ...
J'adore ce concept !!! :-)
Tu choisis ton / tes messages .. Tu commandes tes biscuits pour la pause et tu surprends tes amis, tes collaborateurs, tes clients, ... le temps d'un p'tit moment convivial !!!
bref !.. Simple et génial ! ... :-)
28 November 2022
Unprompted review
Reply from Shanty Biscuits
Bonjour Paul !
Merci pour ce retour ! Nous sommes ravis que vous adoriez le concept et les biscuits !
Régalez vous bien pendant 24 jours en attendant Noël 😉
À bientôt !
Sofia de la Shanteam
Reply from Shanty Biscuits
Bonjour Chamsia !
Toute la Shanteam vous souhaite une merveilleuse année 2022 🎉
Merci pour votre retour et votre confiance, nous vous avons envoyé vos biscuits par fusée 🚀 😉
calendrier au top
calendrier au top ! mes collègues sont super contents! on a bien rigolé
2 December 2021
Reply from Shanty Biscuits
Merci Fanny pour votre retour ! Encore 21 jours de rigolades gourmandes au travail 😉
Reply from Shanty Biscuits
Merciii 😁
Les biscuits sont excellents !
13 September 2020
Unprompted review
Reply from Shanty Biscuits
Merci Sabrina ! 😁
Nice biscuits with excellent customer services!
I ordered Shanty Biscuits for my friend who lives in Toulon, France (I reside in Washington DC). My customer services experience with Shanty Biscuits team was excellent. Thank you, Shanty Biscuits team! My friend was so delighted with the biscuits for her special birthday. I came to know Shanty Biscuits when I was on holiday in the south of France a year ago. It's good! I would highly recommend this biscuits for special occasions. Or for the same scenario like mine when you are located outside France but want to get something for your loved ones who live in France.
20 August 2020
Unprompted review
Reply from Shanty Biscuits
Thank you Maya ! ❤️
J'ai pas reçu le box
I don't receive the shanty biscuits and the company Post.fr doesn't know anything.
Can you help me perhaps with it?
it's now more than I month!
13 August 2020
Unprompted review
Reply from Shanty Biscuits
Hi Stephanie,
We didn't know you didn't receive your order yet (and it's been 2 weeks since you made your order, not 1 one month ;) ). The package was sent the day before your made your order, I'm sorry if Colissimo had a problem with it, you haven't told us so we didn't check. I'm going to look on it and come back at you when I know more about it. I'm sorry.
Never found better personalised…
Never found better personalised biscuits, so tasty and easy to create! I am sending them to all my customers and they love it!
31 July 2020
Unprompted review
Reply from Shanty Biscuits
Thank you so much ❤️
Reply from Shanty Biscuits
Merci beaucoup Angèle ❤️
Au top expédition rapide super biscuits
29 June 2020
Unprompted review
Reply from Shanty Biscuits
Merciii 😊
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