Shanty Biscuits Reviews 2,151

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

J'adore ce concept !!! :-) Tu choisis ton / tes messages .. Tu commandes tes biscuits pour la pause et tu surprends tes amis, tes collaborateurs, tes clients, ... le temps d'un p'tit moment convivi... See more

Company replied

Rated 5 out of 5 stars

calendrier au top ! mes collègues sont super contents! on a bien rigolé

Company replied

Rated 5 out of 5 stars

I ordered Shanty Biscuits for my friend who lives in Toulon, France (I reside in Washington DC). My customer services experience with Shanty Biscuits team was excellent. Thank you, Shanty Biscuits tea... See more

Company replied

Company details

  1. Food Manufacturer

Information provided by various external sources

Créez vos biscuits personnalisés : biscuits à message ou biscuits personnalisés logo pour les professionnels. Cadeau personnalisé anniversaire, cadeau invités mariage, naissance, baptême, cadeaux d'entreprise, cadeaux clients, cadeaux d'affaires, RH...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 25% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars
Shanty Biscuits logo

Reply from Shanty Biscuits

Bonjour Fairouze,
Merci pour votre retour,
Je comprends votre déception cependant, tout était clair dans notre communication concernant le partenariat avec Cotton Bird pour des boîtes personnalisées
En effet, il s'applique uniquement sur l'option de personnalisation sur mesure qui vous revient donc à 15€ au lieu de 25€.
Notre équipe va vous contacter très vite par mail 😊
Belle journée, 🌸
Sofia de la Shanteam

Rated 5 out of 5 stars

J'adore ce concept !! ...

J'adore ce concept !!! :-)
Tu choisis ton / tes messages .. Tu commandes tes biscuits pour la pause et tu surprends tes amis, tes collaborateurs, tes clients, ... le temps d'un p'tit moment convivial !!!
bref !.. Simple et génial ! ... :-)

28 November 2022
Unprompted review
Shanty Biscuits logo

Reply from Shanty Biscuits

Bonjour Paul !
Merci pour ce retour ! Nous sommes ravis que vous adoriez le concept et les biscuits !
Régalez vous bien pendant 24 jours en attendant Noël 😉
À bientôt !
Sofia de la Shanteam

Rated 5 out of 5 stars

Excellent biscuits

Excellent biscuits, livraison en temps record.

31 December 2021
Shanty Biscuits logo

Reply from Shanty Biscuits

Bonjour Chamsia !
Toute la Shanteam vous souhaite une merveilleuse année 2022 🎉
Merci pour votre retour et votre confiance, nous vous avons envoyé vos biscuits par fusée 🚀 😉

Rated 5 out of 5 stars

calendrier au top

calendrier au top ! mes collègues sont super contents! on a bien rigolé

2 December 2021
Shanty Biscuits logo

Reply from Shanty Biscuits

Merci Fanny pour votre retour ! Encore 21 jours de rigolades gourmandes au travail 😉

Rated 5 out of 5 stars

Super idée.

Super idée.
Super biscuits.
Super efficacité.
Bisqueen quoi!

23 November 2020
Shanty Biscuits logo

Reply from Shanty Biscuits

Merciii 😁

Rated 5 out of 5 stars

Nice biscuits with excellent customer services!

I ordered Shanty Biscuits for my friend who lives in Toulon, France (I reside in Washington DC). My customer services experience with Shanty Biscuits team was excellent. Thank you, Shanty Biscuits team! My friend was so delighted with the biscuits for her special birthday. I came to know Shanty Biscuits when I was on holiday in the south of France a year ago. It's good! I would highly recommend this biscuits for special occasions. Or for the same scenario like mine when you are located outside France but want to get something for your loved ones who live in France.

20 August 2020
Unprompted review
Shanty Biscuits logo

Reply from Shanty Biscuits

Thank you Maya ! ❤️

Rated 1 out of 5 stars

J'ai pas reçu le box

I don't receive the shanty biscuits and the company Post.fr doesn't know anything.
Can you help me perhaps with it?
it's now more than I month!

13 August 2020
Unprompted review
Shanty Biscuits logo

Reply from Shanty Biscuits

Hi Stephanie,
We didn't know you didn't receive your order yet (and it's been 2 weeks since you made your order, not 1 one month ;) ). The package was sent the day before your made your order, I'm sorry if Colissimo had a problem with it, you haven't told us so we didn't check. I'm going to look on it and come back at you when I know more about it. I'm sorry.

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