Avoid disappointment
Shanti Som was disappointing from the moment we arrived and were left to bring our own luggage up the stairs to when we left before even staying one night as our concerns were not taken seriously by the management who were unavailable. The upstairs area was nice with welcoming sofas and a lunch area, but the downstairs treatment rooms and spa facilities were dirty and dank and not of the standard you’d expect of a luxury retreat. They have a serious damp issue that we were told was due to a minor leak when it was clearly much worse with water ingression featuring throughout and builders on site at certain times of the day. We were offered no compensation.








