While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.7
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery took 5 months. I wanted to just cancel/return my order, but they wouldn’t refund me until I got the package and returned it. So, ultimately, I was just in the dark for months. When I finally got my order, I was excited that it actually shipped, but the quality was very disappointing. Material was thin and there were a bunch of loose threads.
I made an international purchase with the company that claimed to have sent it, but what I found out later is that they use a carrier that is globally recognized for losing and delaying orders by months. That's why I chose to return the product and have my refund, but they claim to only deliver the refund after they have received the product from the company. In other words, as the carrier loses products, they never pay refunds
Delivery with those guys is a joke, I do not recommend this shop.
My favourite local surf shop. Jacob is a great guy and always provides high quality well designed goods. Speedy delivery too, have bought many items from Shaggy :)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
