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Shadow Automotive Reviews 3

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TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Use caution with this company


Issues with vehicle since purchase, and now garage are refusing to talk to us or resolve this issue; and have passed our complaints to their legal team - who havent been in touch for over a week - serious mechanical issue and told us false information on warranty - currently have a 22,000 vehicle which is unsafe. False claims of belts changed, knocking issues, DPF tampering and engine restrictions - all present on purchase - obviously not checked prior to sale and when issues brought to light no response to letters before action.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

5 star service

Car was exactly as described, communication from start to finish was spot on. Joe looked after me and made a lovely coffee! Will be back again soon.

31 March 2026
Unprompted review

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